Dell Precision 7550 Service Manual
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Dell Precision 7550 Service Manual

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Precision 7550
Service Manual
Regulatory Model: P93F
Regulatory Type: P93F001
May 2020
Rev. A00

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Summary of Contents for Dell Precision 7550

  • Page 1 Precision 7550 Service Manual Regulatory Model: P93F Regulatory Type: P93F001 May 2020 Rev. A00...
  • Page 2 AVVERTENZA evidenzia un potenziale rischio di danni alla proprietà, lesioni personali o morte. © 2020 Dell Inc. o sue società controllate. Tutti i diritti riservati. Dell, EMC e gli altri marchi sono marchi commerciali di Dell Inc. o delle sue sussidiarie. Gli altri marchi possono essere marchi dei rispettivi proprietari.

  • Page 3: Table Of Contents

    Contents 1 Interventi sui componenti del computer..................6 Istruzioni di sicurezza................................6 Prima di intervenire sui componenti interni del computer..................6 Precauzioni di sicurezza..............................7 Protezione dalle scariche elettrostatiche (ESD)......................7 Kit di servizio ESD................................8 Dopo aver effettuato interventi sui componenti interni del computer..............9 2 Tecnologia e componenti......................
  • Page 4 Installing the primary memory module........................42 dissipatore di calore................................43 Removing the heat-sink assembly..........................43 Installing the heat sink assembly..........................44 Porta dell'adattatore per l'alimentazione.......................... 45 Removing the power-adapter port..........................45 Installing the power-adapter port..........................45 Scheda del pulsante di alimentazione..........................46 Removing the power button board..........................46 Installing the power button board..........................47...
  • Page 5 Replacing the display cable............................95 4 Risoluzione dei problemi......................97 Diagnostica di verifica di controllo delle prestazioni di sistema al preavvio Dell SupportAssist......... 97 Esecuzione della verifica di prestazioni di sistema al preavvio SupportAssist............97 Autotest incorporato della scheda di sistema (M-BIST)....................98 Autotest incorporato del pannello visualizzazione della guida di alimentazione (L-BIST)..........98...

  • Page 6: Interventi Sui Componenti Del Computer

    I danni dovuti alla manutenzione non autorizzata da Dell non sono coperti dalla garanzia. Leggere e seguire le istruzioni di sicurezza fornite insieme al prodotto.

  • Page 7: Precauzioni Di Sicurezza

    Alimentazione in standby I prodotti Dell con alimentazione in standby devono essere scollegati dalla presa elettrica prima di aprire il case. In sostanza, i sistemi con alimentazione in standby rimangono alimentati anche da spenti. L'alimentazione interna consente di accendere (Wake on LAN) e mettere in sospensione il sistema da remoto, con in più...

  • Page 8: Kit Di Servizio Esd

    Riepilogo della protezione ESD Durante la manutenzione dei prodotti Dell, si consiglia che i tecnici dell'assistenza sul campo utilizzino sempre la normale protezione ESD cablata con cinturino per la messa a terra e il tappetino antistatico protettivo. Inoltre, durante la manutenzione per i tecnici è fondamentale mantenere i componenti sensibili separati da tutte le parti dell'isolamento e utilizzare sacchetti antistatici per il trasporto dei componenti sensibili.

  • Page 9: Dopo Aver Effettuato Interventi Sui Componenti Interni Del Computer

    Dopo aver effettuato interventi sui componenti interni del computer Informazioni su questa attività Una volta completate le procedure di ricollocamento, assicurarsi di aver collegato tutti i dispositivi esterni, le schede e i cavi prima di accendere il computer. Procedura 1. Collegare al computer tutti i cavi telefonici o di rete. ATTENZIONE: Per collegare un cavo di rete, prima inserire il cavo nella periferica di rete, poi collegarlo al computer.

  • Page 10: Tecnologia E Componenti

    Presente in circa 6 miliardi di dispositivi, per anni, la tecnologia USB 2.0 è rimasta saldamente radicata come interfaccia standard nel mondo dei PC; tuttavia, più aumentano la velocità dell'hardware e i requisiti della larghezza di banda, più cresce l'esigenza di una velocità...

  • Page 11: Usb Type-C

    Velocità Attualmente esistono 5 velocità definite dall'ultima specifica USB 3.0/3.1 Gen 1. In base al trasferimento dei dati USB, sono classificati come a Low Speed, Full Speed, High Speed (dalla versione 2.0 della specifica), SuperSpeed (dalla versione 3.0) e SuperSpeed+ (dalla versione 3.1).
  • Page 12 USB Power Delivery USB Type-C è anche strettamente correlato alla specifica USB PD. Attualmente, spesso smartphone, tablet e altri dispositivi mobili si ricaricano tramite una connessione USB. Una connessione USB 2.0 fornisce fino a 2,5 watt, che sono sufficienti solo per un telefono, ma solo questo.

  • Page 13: Hdmi 2.0

    è il ridotto numero di cavi e disposizioni di protezione dei contenuti. HDMI supporta con un unico cavo video standard, avanzati o ad alta definizione, oltre a contenuti audio digitali multicanale. Funzionalità dell'interfaccia HDMI 2.0 • Canale Ethernet HDMI - Consente di incrementare la velocità della connessione di rete a un collegamento HDMI, permettendo agli utenti di sfruttare appieno i vantaggi dei propri dispositivi abilitati IP senza che sia necessario un cavo Ethernet separato •...

  • Page 14: Nvidia Quadro T1000

    • L'interfaccia HDMI combina video e audio multicanale in un unico cavo, eliminando i costi, la complessità e il disordine che caratterizzano la molteplicità di cavi attualmente utilizzati nei sistemi AV. • L'interfaccia HDMI supporta la comunicazione tra la sorgente video (come ad esempio un lettore DVD) e la DTV, consentendo nuove funzionalità.

  • Page 15: Nvidia Quadro Rtx3000

    Tabella 3. NVIDIA Quadro T2000(continua) Funzione Valori Risoluzioni e frequenze di aggiornamento massime supportate (Hz) • Digitale max: una DisplayPort 1.4 - 7680 x 4.320 (8k) a 30 Hz (mDP/da Type-C a DP) • Digitale max: due DisplayPort 1.4 - 7680 x 4.320 (8k) a 60 Hz (mDP/da Type-C a DP) Numero di display supportati Fino a 4 display...

  • Page 16: Nvidia Quadro Rtx5000

    Table 5. NVIDIA Quadro RTX4000(continued) Feature Values Display Support eDP/mDP/HDMI/Type-C Maximum Color Depth Up to 10 bit/color Operating Systems Graphics/ Video API Support DirectX 12.0, OpenGL 4.6, DisplayPort 1.4, DirectX 12.1 Supported Resolutions and Max Refresh Rates (Hz) • Max Digital : Single DisplayPort 1.4 - 7680 x 4320 (8k) @ 30 Hz (mDP/Type-c to DP) •...

  • Page 17: Smontaggio E Riassemblaggio

    Smontaggio e riassemblaggio Scheda SD Rimozione della scheda SD Prerequisiti 1. Seguire le procedure descritte in Prima di effettuare interventi sui componenti interni del computer. Informazioni su questa attività La figura indica la posizione della scheda SD e fornisce una rappresentazione visiva della procedura di rimozione. Immagini da caricare nel ciclo di revisione successivo.

  • Page 18: Installing Ssd Door

    Steps 1. Push the SSD door towards left side to release the SSD door from the base cover. 2. Remove the SSD door from the base cover. Installing SSD door Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the SSD door and provides a visual representation of the installation procedure.

  • Page 19: Unità Ssd M.2 Secondaria

    Steps 1. Place the SSD door into its slot on the base cover. 2. Push the SSD door towards right side to lock the SSD door. Next steps 1. Install the card. 2. Follow the procedure in after working inside your computer.

  • Page 20: Installing The Secondary M.2 Ssd Module

    Steps 1. Slide the SSD release latch to unlock the SSD module. 2. Remove the (M2x3) screw that secures the SSD module into its slot on the computer. 3. Remove the SSD module from the computer. 4. Remove the (M2x3) screw that secures the SSD thermal pad to the SSD carrier. 5.

  • Page 21: Coperchio Della Base

    Steps 1. For M.2 2280 SSD: a. Place the M.2 SSD onto its slot on SSD carrier. 2. For M.2 2230 SSD: a. Place the M.2 SSD into the SSD holder. b. Replace the (M2x2) screw to secure the M.2 SSD to the holder. c.
  • Page 22 Smontaggio e riassemblaggio...
  • Page 23 Steps 1. Loosen the eight captive screws that secure the base cover to the computer. 2. Using a plastic scribe, pry open the base cover starting from bottom edge of the cover. NOTE: For models shipped without SmartCard reader, pry open the base cover from the smart card reader slot. Use your fingers to pry open the base cover as the use of plastic scribe or any other sharp objects may damage the base cover.

  • Page 24: Installing The Base Cover

    3. Lift the base cover starting from the bottom edge and remove it from the computer. 4. Disconnect the battery cable from the connector on the system board. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the base cover and provides a visual representation of the installation procedure.
  • Page 25 Smontaggio e riassemblaggio...

  • Page 26: Batteria

    Se una batteria rimane bloccata in un computer in seguito a un rigonfiamento, non tentare di estrarla, in quando perforare, piegare o comprimere una batteria agli ioni di litio può essere pericoloso. In tal caso, contattare il supporto tecnico Dell per assistenza. Vedere www.dell.com/contactdell. •...

  • Page 27: Installing The Battery

    Steps 1. Remove the three (M2x5) screws that secure the battery to the computer. 2. Slightly lift the battery and disconnect the battery cable from the connector on the battery. 3. Remove the battery away from the computer. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 28: Unità A Stato Solido

    Steps 1. Connect the battery cable to the connector in the battery. 2. Place the battery onto its slot in the computer. 3. Replace the three (M2x5) screws to secure the battery to the computer. Next steps 1. Install the base cover.
  • Page 29 Steps 1. Remove the (M2x3) screw that secures the SSD thermal plate to the M.2 SSD module. 2. Remove the SSD thermal plate. 3. For M.2 2280 SSD: a. Remove the (M2x3) screw that secures the M.2 SSD to the computer. b.

  • Page 30: Installing The Primary M.2 Ssd Module

    Installing the primary M.2 SSD module Prerequisites NOTE: For computers shipped with M.2 2280 or 2230 SSD installed in slot 3 and/or slot 5. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the primary M.2 SSD and provides a visual representation of the installation procedure.

  • Page 31: Modulo Di Memoria Secondario

    2. For M.2 2230 SSD: a. Place the M.2 SSD into the SSD holder. b. Replace the (M2x2) screw to secure the M.2 SSD to the holder. c. Place the M.2 SSD module onto its slot on the computer. d. Replace the (M2x3) screw to secure the M.2 SSD module to the computer. 3.

  • Page 32: Installing The Secondary Memory Module

    Installing the secondary memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the secondary and provides a visual representation of the installation procedure. Steps 1.

  • Page 33: Installing The Sim Card

    Steps 1. Gently slide the SIM card cover towards the left side of the system to unlock the SIM card cover. CAUTION: The SIM card cover is very fragile and can be easily damaged if it is not properly unlocked before opening. 2.

  • Page 34: Scheda Wlan

    Steps 1. Slide the SIM card into the SIM card slot. 2. Snap the SIM card cover down. 3. Slide the SIM card cover towards the right of the system to lock the cover. Next steps 1. Install the base cover.

  • Page 35: Installing The Wlan Card

    Steps 1. Loosen the captive screw that secures the WLAN card bracket to the system board. 2. Remove the WLAN card bracket away from the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide at an angle and remove the WLAN card from the connector on the system board. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 36: Scheda Wwan

    2. Install the card. 3. Follow the procedure in after working inside your computer. Scheda WWAN Removing the WWAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the base cover. About this task The figure indicates the location of the WWAN card and provides a visual representation of the removal procedure.

  • Page 37: Reticolo Tastiera

    2. Connect the antenna cables to the connectors on the WWAN card. 3. Place the WWAN card bracket above the WWAN card to secure the antenna cables. 4. Tighten the (M2x3) screw to secure the WWAN card bracket to the system board. Next steps 1.

  • Page 38: Installing The Keyboard Lattice

    Installing the keyboard lattice Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the M.2 SSD and provides a visual representation of the installation procedure. Steps 1.

  • Page 39: Installing The Keyboard

    About this task The figure indicates the location of the keyboard and provides a visual representation of the removal procedure. Steps 1. Lift the latch and disconnect the keyboard cable and the keyboard backlight cable from the connectors on the touchpad module. 2.
  • Page 40 Steps 1. Align the keyboard to its slot on the palmrest 2. Route the keyboard cable and the keyboard backlight cable through the bottom of the palmrest. 3. Replace the seven (M2x2) screws to secure the keyboard to the palmrest. 4.

  • Page 41: Modulo Di Memoria Principale

    Modulo di memoria principale Removing the primary memory module Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the battery. 5. Remove the keyboard lattice. 6. Remove the keyboard. About this task The figure indicates the location of the primary memory module and provides a visual representation of the removal procedure.

  • Page 42: Installing The Primary Memory Module

    2. Lift the memory shield from the memory module to remove it from the computer. 3. Pry the securing clips from both side of the memory module until the memory module pops up. 4. Remove the memory module from the memory-module slot. NOTE: Repeat the above steps if there are other memory installed.

  • Page 43: Dissipatore Di Calore

    4. Place the memory shield above the memory module. 5. Replace the (M2x3) screw to secure the memory shield to the memory module. Next steps 1. Install the keyboard. 2. Install the keyboard lattice. 3. Install the battery. 4. Install the base cover.

  • Page 44: Installing The Heat Sink Assembly

    4. Lift the heat-sink assembly to remove it from the computer. Installing the heat sink assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the keyboard and provides a visual representation of the installation procedure. Steps 1.

  • Page 45: Porta Dell'adattatore Per L'alimentazione

    Porta dell'adattatore per l'alimentazione Removing the power-adapter port Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the battery. 5. Remove the heat-sink assembly. About this task The figure indicates the location of the power-adapter port and provides a visual representation of the removal procedure.

  • Page 46: Scheda Del Pulsante Di Alimentazione

    Steps 1. Align and place the power-adapter cable on the computer. 2. Place the power-adapter port into its slot on the plamrest. 3. Replace the power-adapter cable bracket on the power-adapter port. 4. Replace the (M2x3) screw to secure the power-adapter cable bracket to the computer. 5.

  • Page 47: Installing The Power Button Board

    Steps 1. Disconnect the power button board cable from the connector on the system board. 2. Peel the power button board cable from the palmrest. 3. Remove the (M2x3) screw that secures the power button board to the computer. 4. Remove the power button board with the power button board cable from the computer. 5.

  • Page 48: Gruppo Del Pulsante Di Alimentazione Con Lettore Di Impronte Digitali

    Steps 1. Connect the power button board cable to the power button board. 2. Align and place the power button board with power button cable into its slot on the computer. 3. Replace the (M2x3) screw to secure the power button board. 4.

  • Page 49: Installing The Power Button Assembly With Fingerprint Reader

    Steps 1. Remove the (M2.5x2.5) screw that secures the power button assembly with fingerprint reader cable bracket to the power button board. 2. Remove the power button assembly with fingerprint reader cable bracket from the power button board. 3. Disconnect the power button assembly with fingerprint reader cable from the power button board. 4.

  • Page 50: Installing The Inner Frame

    About this task The figure indicates the location of the inner frame and provides a visual representation of the removal procedure. Steps 1. Unroute the WLAN and WWAN antenna cables from the routing guide. 2. Remove the eight (M2x5) and the ten (M2x2.5) screws that secure the inner frame to the computer chassis. 3.

  • Page 51: Gabbia Della Smart Card

    Steps 1. Align and place the inner frame in the computer chassis. 2. Replace the eight (M2x5) and the ten (M2x2.5) screws to secure the inner frame in place. 3. Route the WLAN and WWAN antenna cables through the routing guide. Next steps 1.

  • Page 52: Installing The Smart-Card Reader

    About this task The figure indicates the location of the smart-card reader and provides a visual representation of the removal procedure. Steps 1. Disconnect the touchpad buttons cable from the touchpad. 2. Disconnect the smart-card reader cable from the connector on the USH daughter board. 3.

  • Page 53: Pulsante Del Touchpad

    Steps 1. Align and place the smart-card reader into its slot on the computer. 2. Replace the two (M2x2.5) screws to secure the smart-card reader in place. 3. Adhere the smart-card reader cable to the touchpad. 4. Connect the smart-card reader cable to the connector on the USH daughter board. 5.

  • Page 54: Installing The Touchpad Buttons

    Steps 1. Disconnect the touchpad buttons cable from the connector on the touchpad. 2. Remove the two (M2x2.5) screws that secure the touchpad buttons to the palmrest. 3. Remove the touchpad buttons from the palmrest. Installing the Touchpad buttons Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 55: Lettore Di Schede Sd

    Steps 1. Place the touchpad buttons into its slot in the palmrest. 2. Replace the two (M2x2.5) screws to secure the touchpad buttons to the palmrest 3. Connect the touchpad buttons cable to the connector in the touchpad. Next steps 1.

  • Page 56: Installing Sd Card Reader

    2. Disconnect the LED board cable from the SD card reader on the bottom side of the computer. 3. Remove the (M2x2) screw that secures the SD card reader in place. 4. Slide and remove the SD card reader with its cable out of the computer. Installing SD card reader Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 57: Pulsante Di Alimentazione

    Pulsante di alimentazione Removing the power button Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the base cover. 4. Remove the battery. 5. Remove the heat-sink assembly. 6. Remove the power button board.

  • Page 58: Gruppo Del Pulsante Di Alimentazione Con Lettore Di Impronte Digitali

    Steps 1. Place the power button into its slot on the computer. 2. Replace the two (M2x3) screws to secure the power button in place. Next steps 1. Install the power button board. 2. Install the heat-sink assembly. 3. Install the battery. 4.

  • Page 59: Installing The Power Button Assembly With Fingerprint Reader

    Steps 1. Remove the two (M2x3) screws that secure the power button assembly with fingerprint reader in its slot on the computer. 2. Remove the power button assembly with fingerprint reader from the computer. Installing the power button assembly with fingerprint reader Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 60: Cavo Di Alimentazione Della Gpu

    Steps 1. Place the power button assembly with fingerprint reader into its slot on the computer. 2. Replace the two (M2x3) screws to secure the power button assembly with fingerprint reader in place. Next steps 1. Install the power button board assembly with fingerprint reader.

  • Page 61: Installing The Gpu Power Cable

    2. Slightly slide the GPU power cable connector outwards to disconnect the GPU power cable from the GPU card. 3. Repeat the above steps to disconnect the GPU power cable from the system board. 4. Peel the GPU power cable from the computer. Installing the GPU power cable Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 62: Scheda Di Sistema

    Scheda di sistema Removing the system board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the door. 4. Remove the secondary M.2 SSD. 5. Remove the base cover. 6. Remove the battery. 7.
  • Page 63 Steps 1. Carefully pry the GPU power cable connector outside the end of the connector head to unlock the GPU power cable connector from the system board on top side of the system. 2. Slightly slide the GPU power cable connector outwards to disconnect the GPU power cable from the connector on the system board. 3.

  • Page 64: Installing The System Board

    NOTE: For UMA models, remove the two (M2x3) screws that secure the single beam connector in place on the bottom of the system. 10. Remove the beam connectors from the computer. 11. Remove the (M2x5) screw that secures the display cable bracket in place. 12.
  • Page 65 Smontaggio e riassemblaggio...
  • Page 66 Steps 1. Adhere the coin-cell battery to the palmrest and then place the system board on its slot on the palmrest. 2. Replace the three (M2x5) screws to secure the system board to the palmrest. 3. Connect the display cable, touch screen cable (for models shipped with a touch screen) or IR camera cable (for models shipped with an IR camera), power adapter cable, touchpad cable, USH daughter board FFC (for models shipped with a USH daughter board), and power button board cable to the connectors on the system board.

  • Page 67: Scheda Gpu

    4. Install the keyboard. 5. Install the keyboard lattice. 6. Install the WLAN card. 7. Install the WWAN card. 8. Install the secondary memory. 9. Install the card. 10. Install the primary M.2 SSD. 11. Install the inner frame. 12. Install the battery. 13.

  • Page 68: Installazione Della Scheda Gpu

    Installazione della scheda GPU Prerequisiti Se si sta sostituendo un componente, rimuovere il quello esistente prima di eseguire la procedura di installazione. Informazioni su questa attività La figura indica la posizione della scheda GPU e fornisce una rappresentazione visiva della procedura di installazione. Immagini da caricare nel ciclo di revisione successivo Procedura 1.

  • Page 69: Installing The Speaker

    14. Remove the primary memory. 15. Remove the heat-sink assembly. 16. Remove the inner frame. 17. Remove the GPU power cable. 18. Remove the card. 19. Remove the system board. About this task The figure indicates the location of the speaker and provides a visual representation of the removal procedure. Images to be uploaded in the next review cycle.
  • Page 70 Steps 1. Align and place the speaker module into its slot on the top edge of the palmrest. 2. Adhere the three piece adhesive tape to secure the speaker cable in place on the palmrest. Next steps 1. Install the system board.

  • Page 71: Cappuccio Centrale

    Cappuccio centrale Removing the middle cap Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the door. 4. Remove the secondary M.2 SSD. 5. Remove the base cover. 6. Remove the battery. 7.

  • Page 72: Installing The Middle Cap

    2. Remove the middle cap from the computer. Installing the middle cap Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the middle cap and provides a visual representation of the installation procedure. Steps 1.

  • Page 73: Gruppo Schermo

    15. Install the base cover. 16. Install the secondary M.2 SSD. 17. Install the door. 18. Install the card. 19. Follow the procedure in after working inside your computer. Gruppo schermo Removing the display assembly Prerequisites 1. Follow the procedure in before working inside your computer.
  • Page 74 Smontaggio e riassemblaggio...

  • Page 75: Installing The Display Assembly

    8. Remove the display assembly from the palmrest. NOTE: The touch display assembly for Precision 7550 is a Hinge-Up Design (HUD) assembly and cannot be further disassembled once it is removed from the bottom chassis. If any components in the touch display assembly are malfunctioning and need to be replaced, replace the entire touch display assembly.
  • Page 76 Smontaggio e riassemblaggio...
  • Page 77 Steps NOTE: Before installing the display assembly, ensure that the display hinges are opened to a 140-degree angle against the display assembly, to fit the display assembly to the palmrest. Align the screw holes on the hinges on the display assembly to the screw holes on the palmrest. 2.

  • Page 78: Supporto Per I Polsi

    12. Install the secondary M.2 SSD. 13. Install the door. 14. Install the card. 15. Follow the procedure in after working inside your computer. Supporto per i polsi Removing the palmrest Prerequisites 1. Follow the procedure in before working inside your computer.

  • Page 79: Installing The Palmrest

    Installing the palmrest Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the palmrest and before performing the pre-installation parts procedures for any palmrest installation procedure. Next steps 1.

  • Page 80: Cornice Dello Schermo

    2. Install the middle cap. 3. Install the speaker. 4. Install the system board. 5. Install the card. 6. Install the GPU power cable. 7. Install the inner frame. 8. Install the heat-sink assembly. 9. Install the power button power button assembly with fingerprint reader.

  • Page 81: Installing The Display Bezel (Non-Touch)

    22. Remove the display assembly. About this task The figure indicates the location of the display bezel and provides a visual representation of the removal procedure. Images to be uploaded in the next review cycle. Steps 1. Using a flat head tool or a plastic scribe, pry open the display bezel from the two recess points on the bottom edge of the display bezel.
  • Page 82 Steps 1. Place the display bezel on the display assembly. 2. Press the edges of the display bezel until it clicks onto the display assembly. Next steps 1. Install the display assembly. 2. Install the middle cap. 3. Install the speaker. 4.

  • Page 83: Pannello Dello Schermo

    21. Install the card. 22. Follow the procedure in after working inside your computer. Pannello dello schermo Removing the display panel (non-touch) Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the door.
  • Page 84 Steps 1. Remove the two (M2.5x2.5) screws and the two (M2x2.5) screws that secures the display panel to the display assembly. 2. Lift the display panel and turn the display panel over to access the display cable 3. Peel the conductive tape covering the display cable. 4.

  • Page 85: Installing The Display Panel (Non-Touch)

    Installing the display panel (non-touch) Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the display panel and provides a visual representation of the installation procedure. Steps 1.

  • Page 86: Cardini Dello Schermo

    5. Replace the two (M2.5X2.5) and two (M2x2.5) screws to secure the display panel to the display assembly. Next steps 1. Install the display bezel. 2. Install the display assembly. 3. Install the middle cap. 4. Install the speaker. 5. Install the display assembly.

  • Page 87: Installing The Display Hinge (Non-Touch)

    22. Remove the display bezel. 23. Remove the display panel. About this task The figure indicates the location of the display hinge and provides a visual representation of the removal procedure. Images to be uploaded in the next review cycle. Steps 1.
  • Page 88 Steps 1. Place the display hinge in its slot on the display assembly. 2. Replace the eight (M2.5x2.5) screws to secure the display hinge to the display assembly. Next steps 1. Install the display panel. 2. Install the display bezel. 3.

  • Page 89: Fotocamera

    Fotocamera Removing the camera (non-touch) Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the card. 3. Remove the door. 4. Remove the secondary M.2 SSD. 5. Remove the base cover. 6. Remove the battery. 7. Remove the primary M.2 SSD.

  • Page 90: Installing The Camera

    Steps 1. Peel the adhesive tape that covers the camera module. 2. Disconnect the display cable from the camera module. 3. Gently pry the camera shutter cap from the top edge of the camera shutter and remove it from the display back cover. 4.

  • Page 91: Scheda Del Sensore P

    13. Install the WLAN card. 14. Install the WWAN card. 15. Install the secondary memory. 16. Install the card. 17. Install the primary M.2 SSD. 18. Install the battery. 19. Install the base cover. 20. Install the secondary M.2 SSD. 21.

  • Page 92: Installazione Della Scheda Del Sensore-P

    Installazione della scheda del sensore-P Prerequisiti Se si sta sostituendo un componente, rimuovere il quello esistente prima di eseguire la procedura di installazione. Informazioni su questa attività La figura indica la scheda del sensore P e fornisce una rappresentazione visiva della procedura di installazione. Immagini da caricare nel ciclo di revisione successivo Procedura 1.
  • Page 93 9. Remove the secondary memory. 10. Remove the WWAN card. 11. Remove the WLAN card. 12. Remove the keyboard lattice. 13. Remove the keyboard. 14. Remove the primary memory. 15. Remove the heat-sink assembly. 16. Remove the inner frame. 17. Remove the GPU power cable.

  • Page 94: Installing The Display Cable

    4. Remove the display cable from the display back cover. Installing the display cable Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the display cable and provides a visual representation of the installation procedure. Steps 1.

  • Page 95: Display Back Cover

    8. Install the GPU power cable. 9. Install the inner frame. 10. Install the heat-sink assembly. 11. Install the primary memory. 12. Install the keyboard. 13. Install the keyboard lattice. 14. Install the WLAN card. 15. Install the WWAN card. 16.
  • Page 96 For installing the components, place the display back cover on a flat surface. 1. Install the display cable. 2. Install the camera. 3. Install the display hinges. 4. Install the P-sensor board. 5. Install the display panel. 6. Install the display bezel.

  • Page 97: Risoluzione Dei Problemi

    La diagnostica SupportAssist (o diagnostica di sistema) esegue un controllo completo dell'hardware. La diagnostica di verifica di controllo delle prestazioni di sistema al preavvio Dell SupportAssist è integrata nel BIOS e viene avviata dal BIOS internamente. La diagnostica di sistema integrata offre una serie di opzioni per determinati dispositivi o gruppi di dispositivi che consentono di: •...

  • Page 98: Autotest Incorporato Della Scheda Di Sistema (M-Bist)

    Autotest incorporato della scheda di sistema (M- BIST) Informazioni su questa attività Procedura 1. Premere e tenere premuto il tasto M e il pulsante di alimentazione per avviare M-BIST. 2. L'indicatore di stato della batteria si illumina in giallo quando si verifica un guasto alla scheda di sistema. 3.

  • Page 99: Autotest Incorporato Del Pannello Visualizzazione (Lcd-Bist)

    • Il computer è in stato di sospensione, ibernazione o spento. L'indicatore di stato dell'alimentazione o della batteria lampeggia in giallo e vengono emessi dei codici sonori che segnalano la presenza di eventuali errori. Ad esempio, l'indicatore di alimentazione e di stato della batteria lampeggia in giallo due volte prima di una pausa, quindi lampeggia tre volte in bianco seguito da una pausa.
  • Page 100 Tabella 7. Codici LED Codici degli indicatori di Descrizione del problema Soluzione consigliata diagnostica Errore di rilevamento TPM Ricollocare la scheda di sistema Errore di aggiornamento SPI irreversibile Ricollocare la scheda di sistema 1, 5 EC non in grado di programmare i-Fuse Ricollocare la scheda di sistema 1, 6 Errore generico per tutti gli errori di flusso del...

  • Page 101: Ciclo Di Alimentazione Wifi

    Ciclo di alimentazione WiFi Informazioni su questa attività Se il computer non è in grado di accedere a Internet a causa di problemi alla connettività WiFi, è possibile eseguire una procedura di ciclo di alimentazione WiFi. La procedura seguente fornisce le istruzioni su come eseguire un ciclo di alimentazione WiFi. N.B.: Alcuni ISP (Internet Service Provider) offrono un dispositivo combo modem/router.

  • Page 102: Come Ottenere Assistenza

    Informazioni su questa attività Dell offre diverse opzioni di servizio e assistenza telefonica e online. La disponibilità varia per paese e prodotto, e alcuni servizi potrebbero non essere disponibili nella vostra zona. Per contattare Dell per problemi relativi alla vendita, all'assistenza tecnica o all'assistenza clienti: Procedura 1.

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