JVC KD-X372BT Instruction Manual page 39

Troubleshooting
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 4)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 13)
Echo or noise is • Adjust the microphone unit's position. (Page 13)
heard during a phone • Check the [ECHO CANCEL] setting. (Page 15)
conversation.
Phone sound quality is • Reduce the distance between the unit and the Bluetooth
poor. device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is
used.
Symptom Remedy
Sound is being interrupted • Reduce the distance between the unit and the Bluetooth
or skipped during playback audio player.
of a Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"PLEASE WAIT" The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY"/"NO PAIR" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"H/W ERROR" Reset the unit and try the operation again. If "H/W ERROR"
appears again, consult your nearest service center.
"SWITCHING NG" The connected phones might not support phone switching
feature.
The Bluetooth connection Delete the unused registered Bluetooth device from the
between the Bluetooth unit. (Page 17)
device and the unit is
unstable.
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ENGLISH