Motorola APX Series User Manual
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Motorola APX Series User Manual

Motorola APX Series User Manual

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APX TWO-WAY RADIOS
APX 5500, APX 6500, APX 6500Li, APX 7500, APX 8500
APX MOBILE O5
CONTROL HEAD USER
GUIDE
JUNE 2020
*6875947M01*
6875947M01-HM
©
2020 Motorola Solutions, Inc. All rights reserved

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  • Page 1 APX TWO-WAY RADIOS APX 5500, APX 6500, APX 6500Li, APX 7500, APX 8500 APX MOBILE O5 CONTROL HEAD USER GUIDE JUNE 2020 *6875947M01* 6875947M01-HM © 2020 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    6875947M01-HM Contents Contents List of Tables....................... 9 Software Version.......................10 Read Me First......................11 1.1 Notations Used in This Manual....................11 1.2 Radio Care..........................11 1.2.1 Cleaning the External Surface of the Radio.............12 1.3 Additional Performance Enhancement.................. 12 1.3.1 ASTRO 25 Enhanced Data..................12 1.3.2 Dynamic System Resilience..................12 1.3.3 CrossTalk Prevention....................13 1.3.4 Encrypted Integrated Data..................
  • Page 3 6875947M01-HM Contents 5.2 Selecting a Radio Channel....................31 5.3 Selecting a Channel by using Channel Search Button............31 5.4 Mode Select Feature......................32 5.4.1 Saving a Zone and a Channel to a Softkey............. 32 5.4.2 Saving a Zone and a Channel to a Button............... 32 5.5 Receiving and Responding to a Radio Call................
  • Page 4 6875947M01-HM Contents 6.3.3 Activating and Deactivating Intercom in All Active Mode......... 45 6.3.4 One Active Mode..................... 46 6.4 Contacts..........................47 6.4.1 Making a Private Call from Contacts................47 6.4.2 Adding a New Contact Entry..................48 6.4.3 Deleting a Contact Entry..................48 6.4.4 Adding a Contact to a Call List.................49 6.4.5 Methods of Contact Editing in a Call List..............
  • Page 5 6875947M01-HM Contents 6.9.8 Sending an Emergency Alarm with Emergency Call..........60 6.9.9 Sending An Emergency Alarm and Call with Hot Mic..........61 6.9.10 Sending a Silent Emergency Alarm............... 61 6.9.11 Impact Detection....................62 6.9.11.1 Detecting Impact..................62 6.9.11.2 Exiting Impact Detected Condition............63 6.10 Automatic Registration Service....................63 6.10.1 Selecting or Changing the ARS Mode..............
  • Page 6 6875947M01-HM Contents 6.12.3.8 Infinite UKEK Retention................77 6.12.3.9 Hear Clear....................77 6.13 Radio Lock...........................77 6.13.1 Enabling or Disabling Radio Lock (Secure Radios Only)........78 6.13.2 Changing the Radio Lock Password..............78 6.13.3 Changing the Tactical Inhibit Password..............79 6.14 Radio Stun and Kill......................79 6.14.1 Radio Stun......................
  • Page 7 6875947M01-HM Contents 6.18.6 Locking and Unlocking a Site.................91 6.18.7 Viewing the Current Site..................92 6.18.8 Changing the Current Site..................92 6.18.9 Trunked Announcement..................92 6.18.9.1 Initiating an Announcement..............92 6.19 Ignition Switch Options......................93 6.19.1 Using Emergency Power Up..................93 6.20 Voice Announcement ......................94 6.21 Site Selectable Alerts (ASTRO 25 Trunking)...............94 6.21.1 Sending SSA Notification to Single Site..............94 6.21.2 Sending SSA Notification to Single Site by Manual Entry........95...
  • Page 8 Declaration of Compliance for the Use of Distress and Safety Frequencies......119 Technical Parameters for Interfacing External Data Sources............119 Limited Warranty.....................120 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 120 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........120 II. GENERAL PROVISIONS:..................... 121 III.

  • Page 9: List Of Tables

    6875947M01-HM List of Tables List of Tables Table 1: O5 Control Head and Microphone....................17 Table 2: Text Entry Modes........................19 Table 3: Keypad Characters........................19 Table 4: LED Indications........................24 Table 5: TMS Status Icons........................27 Table 6: Call Type Icons.........................27 Table 7: ViQi Virtual Partner Queries.....................

  • Page 10: Software Version

    6875947M01-HM Software Version Software Version All the features described in the following sections are supported by the software version R21.01.00 or later. Accessing the Radio Information to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 11: Read Me First

    6875947M01-HM Read Me First Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Notations Used in This Manual Notations such as Warning, Caution, and Notice are used throughout the text in this publication.

  • Page 12: Cleaning The External Surface Of The Radio

    6875947M01-HM Read Me First 1.2.1 Cleaning the External Surface of the Radio Prerequisites: CAUTION: Do not use solvents to clean your radio. Spirits may permanently damage the radio housing. Do not submerge the radio in detergent solution. Procedure: 1 Combine 1 teaspoon of mild dishwashing detergent to 1 gallon of water (0.5% solution). 2 Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, ensuring that excess detergent does not get entrapped near the connectors, controls, or crevices.

  • Page 13: Crosstalk Prevention

    1.3.7 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio coverage in areas where only mobile radio coverage is available and portable radio coverage is either intermittent or non-existent.

  • Page 14: Conventional Talkgroup And Radio Scan Enhancements

    6875947M01-HM Read Me First 1.3.8 Conventional Talkgroup and Radio Scan Enhancements Enhancements have been made to the Conventional Talkgroup at the system to improve the Scan feature operation significantly when multiple agencies are using a single conventional radio frequency channel. These enhancements allow you to use Selective Squelch to operate on only the subset of talkgroups that are relevant to the users rather than all talkgroups on the channel.

  • Page 15: Preparing Your Radio For Use

    6875947M01-HM Preparing Your Radio for Use Preparing Your Radio for Use This section provides simple instructions to prepare your radio for use. Turning On the Radio Procedure: 1 Press the Power On/Off Button briefly to power on the radio. After a short time, the red, yellow, and green LEDs light up. The display shows the following: •...

  • Page 16: Validating Compatibility During Power Up

    6875947M01-HM Preparing Your Radio for Use Validating Compatibility During Power Up The radio validates and updates the software and hardware of your control head(s) during power-up. During validation, the display shows MAINTENANCE MODE REMOTE DEVICE; promptly followed by other maintenance statuses. Procedure: Press the Power On/Off Button to reset when the display shows UPDATE DONE PLEASE RESET upon completion, or when the display shows UPDATE FAILED PLEASE RESET when it...

  • Page 17: Radio Controls

    6875947M01-HM Radio Controls Radio Controls This chapter explains the buttons and functions to control the radio. O5 Control Head and Microphone NOTICE: The microphone is not part of the radio. It is an optional accessory. Table 1: O5 Control Head and Microphone Number Description Accessory Port (Microphone)
  • Page 18 6875947M01-HM Radio Controls Number Description Navigation Button Use these buttons for list scrolling and navigating around the menu hierarchy. Accessory 2-Dot Button Use this programmable button to access a preprogrammed function or enable or disable a feature. Accessory 1-Dot Button Use this programmable button to access a preprogrammed function or enable or disable a feature.

  • Page 19: Keypad

    6875947M01-HM Radio Controls Number Description Navigation Button (Microphone) Use these buttons for list scrolling and navigating around the menu hierarchy. Keypad Use the keypad to enter alphanumeric text on your radio. Your radio uses icons to indicate the selected text entry mode. Refer to the following table for the supported modes.

  • Page 20: Programmable Features

    6875947M01-HM Radio Controls Mode Output 4 key Numeric Uppercase G H I Lowercase g h i 5 key Numeric Uppercase J K L Lowercase j k l 6 key Numeric Uppercase M N O Lowercase m n o 7 key Numeric Uppercase P Q R S...
  • Page 21 6875947M01-HM Radio Controls Dynamic ID (Conventional Only) Allows you to edit the ASTRO Individual ID and/or MDC Primary ID of the radio. NOTICE: • If the Dynamic ID menu key is not pre-programmed in the radio, use dongle to display the menu key.

  • Page 22: Assignable Settings Or Utility Functions

    6875947M01-HM Radio Controls Request-To-Talk (Conventional Only) Notifies the dispatcher that you want to send a voice call. Scan Short press – Toggles the scan function between on and off. Long press – Enables Scan List Programming and selects the scan list for editing. Secure/Clear Toggles secure transmission between on and off.
  • Page 23 6875947M01-HM Radio Controls Low Power Toggles the transmit power level between high and low. Voice Announcement Audibly indicates the current feature mode, zone, or channel that you have been assigned to.

  • Page 24: Status Indicators

    6875947M01-HM Status Indicators Status Indicators This section explains the status indicators of the radio. LED Indications The Status LED shows the operational status of your radio. Table 4: LED Indications Indication Status Solid red Radio is transmitting. Double blinking red Radio is transmitting an emergency alarm or call.
  • Page 25 6875947M01-HM Status Indicators Icon Description Radio is configured for direct radio-to-radio communication (during conventional operation only). Radio is connected with other radios through a repeater. Selected channel is being monitored (during conventional opera- tion only). In-Call User Alert feature is enabled. Voice muting of the affiliat- ed trunking talkgroup or selected conventional channel is activat- When the radio displays L, the radio is set at Low power.
  • Page 26 6875947M01-HM Status Indicators Icon Description Blinking Device registration or user registration with the server failed due to an invalid username or pin. Inverted User successfully logged in to the secured IP Packet Data. Data activity is present. Steady – LTE system is available and connected. Blinking –...

  • Page 27: Tms Status Icons

    6875947M01-HM Status Indicators TMS Status Icons The following icons appear on the radio display when you send and receive text messages. Table 5: TMS Status Icons Icon Description The Inbox is full. The text message is sent. The text message cannot be sent. The selected text message in the Inbox is not read.

  • Page 28: Intelligent Lighting Indicators

    6875947M01-HM Status Indicators Icon Description Landline phone number added to a Call List. Incoming call or data. Outgoing call or data. Intelligent Lighting Indicators This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred.
  • Page 29 6875947M01-HM Status Indicators You Hear Tone Name Heard Long, Low- Time-Out Timer Timed After time-out. Pitched Tone Talk Prohibit/PTT In- (When PTT button is pressed) transmissions are not al- hibit lowed. Lack of Voice PTT When the radio ends your call after it detected there Time-Out are lack of voice for five seconds after the PTT is pressed and hold.
  • Page 30 6875947M01-HM Status Indicators You Hear Tone Name Heard Ringing Fast Ringing When system is searching for the target of the Private Call. Enhanced Call Sent When waiting for the target of the Private Call to an- swer the call. Phone Call Received When a land-to-mobile phone call is received.

  • Page 31: General Radio Operation

    6875947M01-HM General Radio Operation General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel.

  • Page 32: Mode Select Feature

    6875947M01-HM General Radio Operation • or to CHSR and press the Menu Select button directly below CHSR. A blinking cursor appears on the Channel Search screen. 2 Use the keypad to type or edit your channel name. 3 To initiate searching, press the Menu Select button directly below CHSR once the entry is done. To exit this procedure, press the Menu Select button directly below CNCL .

  • Page 33: Receiving And Responding To A Radio Call

    6875947M01-HM General Radio Operation 2 Press and hold the button you desire to program. You hear a short, medium-pitched tone when the zone and channel is saved. NOTICE: Short press of the programmed button changes your current transmission to the zone and channel programmed in this button.

  • Page 34: Receiving And Responding To A Private Call (Trunking Only)

    6875947M01-HM General Radio Operation 5.5.2 Receiving and Responding to a Private Call (Trunking Only) A Private Call is a call from one individual radio to another. Other users in the current talkgroup cannot hear the one-to-one call between the two radios. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller ID.

  • Page 35: Making A Talkgroup Call

    6875947M01-HM General Radio Operation 5.6.1 Making a Talkgroup Call Procedure: 1 Perform one of the following actions: • or to TGRP and press the Menu Select button directly below TGRP. The display shows the last-selected talkgroup. Press the Menu Select button directly below SEL . •...

  • Page 36: Making A Telephone Call (Trunking Only)

    6875947M01-HM General Radio Operation If the target radio does not respond before the time out, the display shows NO ANSWER. 5 Press and hold the PTT button to talk. 5.6.3 Making a Telephone Call (Trunking Only) This feature allows you to make calls similar to standard phone calls to a mobile or landline phone. Procedure: 1 Perform one of the following actions: •...

  • Page 37: Monitor Feature

    6875947M01-HM General Radio Operation Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when the users switch from analog to digital radios is not an indication that the radio is malfunctioning. Digital technology quiets the transmission by removing the noise from the signal and allows only the clear voice or data information to be heard.

  • Page 38: Advanced Features

    6875947M01-HM Advanced Features Advanced Features This chapter explains the operations of the features available in your radio. ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.

  • Page 39: Using Viqi Virtual Partner

    6875947M01-HM Advanced Features 6.1.1 Using ViQi Virtual Partner Prerequisites: See ViQi on page 38 for the queries supported by this feature. Procedure: 1 Press and hold the assigned ViQi button. 2 After you hear a tone, speak your request into the microphone. 3 Release the assigned programmable button and wait for ViQi to respond.

  • Page 40: Making A Selective Call

    6875947M01-HM Advanced Features 2 Press and hold the PTT button to talk. Release the PTT button to listen. NOTICE: If you press PTT button before pressing the Menu Select button directly below CALL, your conversation is heard by all members of the talk group. If 20 seconds pass before you press the Menu Select button directly below the CALL, you are not responding privately to the call just received.

  • Page 41: Selecting A Talkgroup

    6875947M01-HM Advanced Features 6.2.3.1 Selecting a Talkgroup Procedure: or to TGRP and press the Menu Select button directly below TGRP. The display shows the last talkgroup that was selected and stored. 2 Perform one of the following actions: • or to PSET for the preset preprogrammed Talkgroup. •...

  • Page 42: Making A Priority Dispatch Calls

    6875947M01-HM Advanced Features 6.2.5 Making a Priority Dispatch Calls If a talkgroup is congested, the Priority Dispatch feature allows you to call the dispatcher on a different talkgroup. This talkgroup is called the Priority Talkgroup. Each trunking talkgroup can have its own assigned Priority Talkgroup.Priority Dispatch is not available during Emergency operations.

  • Page 43: Requesting A Reprogram (Trunking Only)

    6875947M01-HM Advanced Features 6.2.6.2 Requesting a Reprogram (Trunking Only) This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment. Procedure: Perform one of the following actions: • Press the preprogrammed Reprogram Request button to send reprogram request to the dispatcher.

  • Page 44: Saving A Channel In The Dynamic Zone From List Selection

    6875947M01-HM Advanced Features 6.2.7.2 Saving a Channel in the Dynamic Zone from List Selection Prerequisites: To perform this operation, the radio must be in the Dynamic Zone. Procedure: or to ZnPr. Press the Menu Select button directly below ZnPr to enter the Program Zone screen.

  • Page 45: Setting The Id Of The Initial Control Head

    6875947M01-HM Advanced Features The Multiple Control Head (MCH) feature consists of two modes that can be programmed through Customer Programming Software (CPS): • All Active mode • One Active mode NOTICE: If two or more control heads are connected to the system before enabling the MCH feature in the CPS, the radio displays EXTRA CH or CH ID # ERR.

  • Page 46: One Active Mode

    6875947M01-HM Advanced Features 2 Press the PTT button to initiate an intercom transmission. All control heads that are attached will receive the same intercom call. The display of the control heads receiving the intercom call shows the alias/ID number of the transmitting control head. 3 Press or the Menu Select button directly below EXIT to deactivate the intercom feature.

  • Page 47: Contacts

    6875947M01-HM Advanced Features Contacts This feature provides “address-book” capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to entry alias. Also, each entry, depending on context (conventional, trunking, or phone), associates with one or up to five IDs according to the following types of calls: •...

  • Page 48: Adding A New Contact Entry

    6875947M01-HM Advanced Features If there is no voice activity for a preprogrammed period, the call ends. If the call reaches the maximum ring time, the call ends. 6.4.2 Adding a New Contact Entry Procedure: or to CNTS and press the Menu Select button directly below CNTS . The entries are alphabetically sorted.

  • Page 49: Adding A Contact To A Call List

    6875947M01-HM Advanced Features 4 Select the Menu Select button directly below YES to delete the entry, or NO to cancel and return to the main screen of Contacts. The display shows <ENTRY> DELETED and the radio returns to the main screen of Contacts. 6.4.4 Adding a Contact to a Call List Procedure:...

  • Page 50: Editing As Entry Id

    6875947M01-HM Advanced Features 6 Press the Menu Select button directly below DONE to save your changes and return to the main screen of Contacts. 6.4.5.2 Editing as Entry ID Procedure: or to CNTS and press the Menu Select button directly below CNTS . The entries are alphabetically sorted.

  • Page 51: Intelligent Priority Scan

    6875947M01-HM Advanced Features • Conventional Scan List • Multi-System Talkgroup Scan • Voting Scan List A maximum of 200 Scan Lists can be programmed in your radio. These lists must be preprogrammed by a qualified radio technician. 6.5.1 Intelligent Priority Scan Intelligent Priority Scan feature allows you to add or delete conventional channels and trunking talkgroups from multiple system into the priority scan lists.

  • Page 52: Changing The Scan List Status

    6875947M01-HM Advanced Features 5 Press to exit scan list programming and return to the Home screen. Viewing and Changing the Priority Status on page 52 for more information on how to add and/or change the priority of the currently displayed channel in the scan list. 6.5.4 Changing the Scan List Status Procedure:...

  • Page 53: Scan

    6875947M01-HM Advanced Features Scan This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended. 6.6.1 Turning Scan On or Off Procedure: Perform one of the following actions: •...

  • Page 54: Restoring A Nuisance Channel

    6875947M01-HM Advanced Features 6.6.4 Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, perform one of the following actions: • Stop and restart a scan. • Mode change to another channel and back to the original channel. • Turn off the radio and then turn it on again.

  • Page 55: Call Alert Paging

    6875947M01-HM Advanced Features Call Alert Paging This feature allows your radio to work like a pager. If other users are away from their radios or if they are unable to hear their radios, you can send them an individual call alert page. You can also verify if a radio is active on the system. Depending on how your radio is programmed, if there is no answer after the maximum ring time or when you press the PTT button for an Enhanced Private Call, the radio automatically sends a call alert page.

  • Page 56: Enabling And Disabling In-Call User Alert

    6875947M01-HM Advanced Features or to select the required ID. d. Press the PTT button to send the page. The display shows PAGING...<NUMBER> or <ALIAS>. If the call alert page is sent successfully, you hear four high-pitched tones and the display shows ACK RECEIVED.

  • Page 57: Quick Call Ii

    6875947M01-HM Advanced Features Quick Call II This feature allows you to broadcast a series of distinct, recognizable tones before a voice transmission from the dispatcher or a radio. The broadcasting dispatcher or radio user can select this pre-programmed alert tone transmission to be sent to an individual talkgroup or over the entire system.

  • Page 58: Special Considerations For Emergency Operation

    6875947M01-HM Advanced Features 6.9.1 Special Considerations for Emergency Operation The following scenarios apply during Emergency operation: Table 8: Emergency Operation Scenarios If... Then... If you press the Emergency button while in a a low-pitched tone sounds. channel that has no Emergency capability, If you change to a channel/mode with no Emer- the following occurs: gency capability while in Emergency operation,...

  • Page 59: Sending An Emergency Alarm

    6875947M01-HM Advanced Features If… Then… If the emergency mode is Perform one of the following actions: initiated by the Supervisor, • Press and hold the Emergency button. • Press and hold the Accy No-Dot Button (Purple) and press the Emergency button. •...

  • Page 60: Sending An Emergency Call With Hot Mic (Trunking Only)

    6875947M01-HM Advanced Features 6.9.7 Sending An Emergency Call With Hot Mic (Trunking Only) This feature allows you to send an Emergency Call with hot mic to a group of radios. When and where to use: Your radio must be programmed for this type of operation. Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button.

  • Page 61: Sending An Emergency Alarm And Call With Hot Mic

    6875947M01-HM Advanced Features 6.9.9 Sending An Emergency Alarm and Call with Hot Mic This feature allows you to send an Emergency Alarm and Call with hot mic to a group of radios. When and where to use: Your radio must be programmed for this type of operation. Follow the procedure to send Emergency Alarms and Call with hot mic on your radio.

  • Page 62: Impact Detection

    6875947M01-HM Advanced Features 6.9.11 Impact Detection This feature activates Emergency mode when the radio detects a force of gravity impact or orientation changes on the vehicle in the event of a vehicle crash or rollover. The radio automatically activates Impact Detected condition when the impact event meets or exceeds a predefined threshold. The radio must stay in this condition for a preprogrammed amount of time before the Emergency Alarm or Call is activated.

  • Page 63: Exiting Impact Detected Condition

    6875947M01-HM Advanced Features 6.9.11.2 Exiting Impact Detected Condition When and where to use: If there is a false alarm or you do not want to enter into Emergency mode, you can exit the Impact Detected condition and prevent emergency from going off. Returning to normal operations resets the Impact Detected condition.

  • Page 64: User Login Feature

    6875947M01-HM Advanced Features a. After the zone you want is displayed, toggle until the display shows the required channel. The display shows that the current zone is not blinking, and the channel is blinking. or or rotate the Mode Knob to the desired channel. One of the following scenarios occur: •...

  • Page 65: Logging Out

    6875947M01-HM Advanced Features 3 Press the Menu Select button directly below PIN. A blinking cursor appears beside PIN. 4 Enter your Personal Identification Number (PIN) number. The maximum PIN length is four digits. The PIN number appears as asterisks. 5 Press the Menu Select button directly below LOGN. One of the following scenarios occurs: •...

  • Page 66: Text Messaging Service

    6875947M01-HM Advanced Features 6.11 Text Messaging Service Text Messaging Service (TMS) allows you to send and receive messages and run database queries directly from your radios. The maximum number of characters allowed for a text message is 200 characters. The types of text messages available are: •...

  • Page 67: Sending A Quick Text Message

    6875947M01-HM Advanced Features • or to [OTHER RECPNT] and press the Menu Select button below EDIT. When a blinking cursor appears in the ENTER ADDRESS screen, use the keypad to type the address entry. 8 Press the Menu Select button directly below SEND or press the PTT button to send the message.

  • Page 68: Priority Status And Request Reply Of A New Text Message

    6875947M01-HM Advanced Features • or to [OTHER RECPNT] and press the Menu Select button below EDIT. When a blinking cursor appears on the ENTER ADDRESS screen. Use the keypad to type the address entry. Proceed to step 10 to send the message. or to scroll through the address list and select the required address.

  • Page 69: Appending A Request Reply To A Text Message

    6875947M01-HM Advanced Features 2 Press the Menu Select button directly below IMPT to remove the priority status icon. The display shows the normal message icon on the label bar. 6.11.4.3 Appending a Request Reply to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure. Composing and Sending a New Text Message on page 66 for more information Procedure:...

  • Page 70: Receiving A Text Message

    6875947M01-HM Advanced Features 6.11.4.7 Receiving a Text Message When and where to use: NOTICE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message. The system does not automatically send a notification to acknowledge that the message was received.

  • Page 71: Replying To A Received Text Message

    6875947M01-HM Advanced Features 6.11.4.9 Replying to a Received Text Message When and where to use: NOTICE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: 1 Press the Menu Select button directly below RPLY to reply to a message. 2 Perform one of the following actions: •...

  • Page 72: Sent Text Messages

    6875947M01-HM Advanced Features • Select DEL to delete the message. • Select BACK to return to the previous screen. 6.11.4.11 Sent Text Messages Sent messages is saved in the Sent folder. The Sent folder stores a maximum of 10 messages. The oldest message in the folder is deleted when the 11 message comes in.

  • Page 73: Deleting Text Messages

    6875947M01-HM Advanced Features NOTICE: Press the Menu Select button directly below BACK at any time to return to the previous screen. You can append a priority status and/or a request reply to your message. See Priority Status and Request Reply of a New Text Message on page 68 for more information.

  • Page 74: Managing Encryption

    6875947M01-HM Advanced Features 6.12.3 Managing Encryption This chapter explains the encryption feature on your radio. 6.12.3.1 Loading Encryption Keys Prerequisites: • Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1 Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out.

  • Page 75: Selecting Encryption Keys

    6875947M01-HM Advanced Features 6.12.3.3 Selecting Encryption Keys Procedure: or to KEY. 2 Press the Menu Select button directly below KEY. The display shows the last user-selected and stored encryption key, and the available menu selections. If the Multi-system Over-the-Air Rekeying feature is in use, the list of keys displayed is only for the current secure profile of the selected channel.

  • Page 76: Erasing Encryption Keys

    NOTICE: The rekey operation failure indicates that your radio does not contain the UKEK or USK. 6.12.3.7 MDC OTAR (Conventional Only) This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying (OTAR) features. It is applied only when operating in secure encrypted mode. In addition to...

  • Page 77: Infinite Ukek Retention

    6875947M01-HM Advanced Features Rekey Requests, OTAR transmissions include Delayed Acknowledgments, and Power-up Acknowledgments. Some of the selected options require configuration at the Key Management Controller (KMC) site to work properly. NOTICE: This feature must be preprogrammed by a qualified radio technician. Contact your system administrator for more information.

  • Page 78: Enabling Or Disabling Radio Lock (Secure Radios Only)

    6875947M01-HM Advanced Features NOTICE: Depending on the configuration, the radio might carry over the number of attempts remaining even after a power cycle. If you exhaust all attempts in this configuration, the following occurs: • The radio remains inhibited • All encryptions and secure keys are erased 6.13.1 Enabling or Disabling Radio Lock (Secure Radios Only)

  • Page 79: Changing The Tactical Inhibit Password

    6875947M01-HM Advanced Features 6.13.3 Changing the Tactical Inhibit Password The Tactical Inhibit Password is required for the Radio Stun and Radio Kill features. You can set up to eight characters for this password. Procedure: or to PSWD. 2 Press the Menu Select button directly below PSWD. The display shows Change Password screen.

  • Page 80: Radio Kill

    6875947M01-HM Advanced Features 4 Press the Menu Select button directly below OK . The display shows radio Contact IDs. 5 Perform one of the following actions: • or to the required ID. • Press the Menu Select button directly below LNUM to go to the last number dialed. •...

  • Page 81: Using Direct Kill To Kill Your Own Radio

    6875947M01-HM Advanced Features If the receiving radio received the command, your radio display shows ACK RECEIVED. If the receiving radio does not have encryption key to decrypt the received encrypted command, your radio display shows DEC FAIL. If the receiving radio is powered off or already killed, your radio display shows NO ACKNOWLEDGE.

  • Page 82: The Outdoor Location Feature (Using Gps)

    6875947M01-HM Advanced Features 6.16.2 The Outdoor Location Feature (Using GPS) This feature allows you to determine your current location using a location menu, and your current distance and bearing in relation to another location. Radio location may be requested and reported over-the-air.

  • Page 83: Turning Off Gps

    6875947M01-HM Advanced Features NOTICE: An ON radio menu may be present on the Location menu screen if it is preprogrammed by the dealer or system administrator. Procedure: or to LOC. 2 Press the Menu Select button directly below LOC. The display shows LOCATION OFF <LATITUDE>. 3 Press the Menu Select button directly below On to turn on the GPS.

  • Page 84: Viewing A Saved Waypoint

    6875947M01-HM Advanced Features • or to SAVE AS WAYPT and press the Menu Select button directly below SEL. • or to SAVE AS HOME and press the Menu Select button directly below SEL and proceed step • or to SAVE AS DEST. and press the Menu Select button directly below SEL and proceed step A blinking cursor appears on the screen.

  • Page 85: Editing The Coordinates Of A Waypoint

    6875947M01-HM Advanced Features or to WAYPOINTS and press the Menu Select button directly below SEL . The display shows a list of waypoints. or to the required saved waypoint, and press the Menu Select button directly below OPTN. or to EDIT NAME and press the Menu Select button directly below SEL. A blinking cursor appears in the EDIT NAME screen.

  • Page 86: Deleting A Single Saved Waypoint

    6875947M01-HM Advanced Features 6 Utilize the following control buttons or menu to change the number/coordinates if required then press the Menu Select button directly below OK once. • Press to move one space to the left. • Press to move one space to the right. •...

  • Page 87: Measuring The Distance And Bearing From A Saved Waypoint

    6875947M01-HM Advanced Features or to WAYPOINTS and press the Menu Select button directly below SEL . The display shows a list of waypoints. or to the required saved waypoint, and press the Menu Select button directly below OPTN. or to DELETE ALL and press the Menu Select button directly below SEL . The display shows ALL SAVED WAYP CONFIRM DEL?.

  • Page 88: Mission Critical Geofence (Astro 25 Trunking)

    6875947M01-HM Advanced Features Full location coordinates • PTT ID (optional) • Longitude and latitude • Relative distance or direction Short location coordinates • PTT ID (optional) • Longitude and latitude NOTICE: If the transmitting radio is stale at the location after a period, the receiving radio display shows the last known location.

  • Page 89: Mission Critical Geofence

    6875947M01-HM Advanced Features The system sends a message to your radio. The radio display shows a direct text message content without any user operation. This message indicates that you are currently present in a Geofence area. This TMS remains open on the display until user presses exit/home to exit this screen. NOTICE: If there is another incoming text message before you exit the previous message, the message screen is refreshed to show the latest message.

  • Page 90: Trunking System Controls

    Contact your system administrator for more information. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem such as the following modems: • Motorola Solutions VML750 • Sierra Wireless MP70 •...

  • Page 91: Smartzone

    6875947M01-HM Advanced Features Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel, once the device is connected to an available network, the radio displays SmartConnect connection icon Your radio displays Out of Range when both LMR and SmartConnect are unavailable. 6.18.4 SmartZone ™...

  • Page 92: Viewing The Current Site

    6875947M01-HM Advanced Features 6.18.7 Viewing the Current Site Procedure: Perform one of the following actions: • Press the preprogrammed Site Search button. • or to RSSI and press the Menu Select button directly below RSSI. The display shows momentarily the name of the current site and its corresponding received RSSI. 6.18.8 Changing the Current Site Procedure:...

  • Page 93: Ignition Switch Options

    6875947M01-HM Advanced Features 6.19 Ignition Switch Options The Ignition Switch Options feature is configured in the Customer Programming Software (CPS) and it determines the functionality of the radio based on the ignition state of the vehicle. The available options are: Blank This option allows you to turn on/off the radio through the Power button regardless of the current state of the ignition.

  • Page 94: Voice Announcement

    6875947M01-HM Advanced Features 6.20 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls.

  • Page 95: Sending Ssa Notification To Single Site By Manual Entry

    6875947M01-HM Advanced Features 6 To return to the Home screen, press the Menu Select button directly below EXIT. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <ALERT ALIAS> with the intelligent lighting at Home screen. 6.21.2 Sending SSA Notification to Single Site by Manual Entry Procedure:...

  • Page 96: Sending Ssa Notification To All Available Sites

    6875947M01-HM Advanced Features or to START ALERT and press the Menu Select button directly below SEL. The display shows the Select Site screen. or to [All SITES] and press the Menu Select button directly below SEL. The display shows the Select Alert screen. or to select the desired <Alert Alias>...

  • Page 97: Stopping Ssa Notification Of A Single Site

    6875947M01-HM Advanced Features 6.21.5 Stopping SSA Notification of a Single Site Procedure: or to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. or to STOP ALERT and press the Menu Select button directly below Sel. The display shows the Select Site screen.

  • Page 98: Stopping Ssa Notification Of All Sites

    6875947M01-HM Advanced Features • If the single site does not exist, the display shows <SITE ID> DOES NOT EXIST. 6 To return to the Home screen, press the Menu Select button directly below EXIT. The SSA Alert for the designated site stops. 6.21.7 Stopping SSA Notification of All Sites Procedure:...

  • Page 99: Channel Change On Off-Hook

    6875947M01-HM Advanced Features 5 To return to the Home screen, press the Menu Select button directly below EXIT. The SSA Alert for all available sites stop. 6.22 Channel Change on Off-Hook This feature determines the mode of the radio based on the Hub on/off-hook state of all the control heads.

  • Page 100: Wi-Fi

    6875947M01-HM Advanced Features 6.24 Wi-Fi You can connect your radio to a Wi-Fi network for wireless programming. Your service administrator preprograms the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. 6.24.1 Turning Wi-Fi On or Off Procedure: •...

  • Page 101: Checking The Wi-Fi Configuration And Status Of The Radio

    6875947M01-HM Advanced Features 6.24.3 Checking the Wi-Fi Configuration and Status of the Radio Procedure: 1 Perform one of the following actions: • Long press the preprogrammed Wi-Fi button. • or to WiFi and press the Menu Select button directly below WiFi. The display shows the current status of the Wi-Fi as described next.

  • Page 102: Selecting The Power Level

    6875947M01-HM Advanced Features d. To return to the Home screen, press the Menu Select button directly below BACK, , or the PTT button. 6.25.2 Selecting the Power Level Prerequisites: NOTICE: This feature must be preprogrammed by a qualified radio technician. When and where to use: This feature enables you to reduce the transmit power level for specific case that requires a lower power level.

  • Page 103: Controlling The Display Backlight

    6875947M01-HM Advanced Features or to PRFL and press the Menu Select button directly below PRFL to access the Profiles feature screen. or to scroll through the menu selections. c. Press the Menu Select button directly below SEL to select the required radio profile, or press the Menu Select button directly below EXIT to exit the screen without making any changes.

  • Page 104: Using The Time-Out Timer

    6875947M01-HM Advanced Features or to VMUT and press the Menu Select button directly below VMUT. The display shows momentary VOICE MUTE OFF, and you hear a short tone, indicating that the feature is disabled or the display shows momentary VOICE MUTE ON, and you hear a short tone, indicating that the feature is enabled.

  • Page 105: Using Conventional Squelch Operation Features

    6875947M01-HM Advanced Features Option Result Normal Squelch You hear any digital traffic having the correct network access code. Selective Switch You hear any digital traffic having the correct network access code and correct talkgroup. 6.25.8.1 Using Conventional Squelch Operation Features Procedure: or to SQL.

  • Page 106: Smart Ptt (Conventional Only)

    6875947M01-HM Advanced Features 6.25.11 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel.

  • Page 107: Disabling Transmit Inhibition

    6875947M01-HM Advanced Features NOTICE: The status of the Transmit Inhibit does not change after the radio powers up. The softkey TXIN is created to ease the user of inhibition transmission besides relying solely on Ignition Sense Line. Only if the Ignition Sense Line is on, the softkey TXIN works. If the Ignition Sense Line is on, user can always turn on or off the Transmit Inhibition using the softkey TXIN;...
  • Page 108 6875947M01-HM Advanced Features g. To return to the Home screen, press the Menu Select button directly below EXIT. Recent calls are lost after radio power cycle if the calls are not saved. • Playback the saved calls using the radio menu: a.

  • Page 109: External Alarms (Horn And Lights)

    6875947M01-HM Advanced Features 6.25.14 External Alarms (Horn and Lights) Your service administrator may configure the control heads with external alarms (horn and lights) that are activated when a Call Alert Page, Private Call, or Phone Call is received. The radio always powers up with the horn and lights feature enabled.

  • Page 110: Receiving A Call While Alarms Are Turned On

    6875947M01-HM Advanced Features 6.25.14.4 Receiving a Call While Alarms are Turned On When and where to use: When you receive a call with the Alarms turned on, the vehicle horn sounds for 4 seconds, and/or the car lights turn on for 60 seconds. The display shows the type of call received (CALL, PAGE, or PHONE) and the selected mode name.

  • Page 111: Accessories

    6875947M01-HM Accessories Accessories Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. Visit http://www.motorolasolutions.com to know more about the accessories supported by this radio.

  • Page 112: Legal And Compliance Statement

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 113: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the following FCC logo. Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that APX Mobile conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d),...

  • Page 114: Important Safety Information

    For a list of Motorola Solutions-approved antennas and other accessories, visit: http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to operate this device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 115: Canada Licensing Information

    Canada Licensing Information Notice to Users (Industry Canada) The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 116: Maritime Radio Use In The Vhf Frequency Range

    6875947M01-HM Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...

  • Page 117: Table 9: Vhf Marine Channel List

    6875947M01-HM Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTICE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 118 6875947M01-HM Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...

  • Page 119: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    6875947M01-HM Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.

  • Page 120: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 121: Ii. General Provisions

    6875947M01-HM Limited Warranty made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product.

  • Page 122: Vi. Patent And Software Provisions

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...

  • Page 123: Vii. Governing Law

    This Warranty is governed by the laws of the State of Illinois, U.S.A. VIII. For Australia Only This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria.

  • Page 124: Glossary

    ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. AUX CH Auxiliary Control Head.
  • Page 125 6875947M01-HM Glossary CHIB Control Head Interface Board. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater. Frequencies are shared with other users without the aid of a central controller to assign communications channels.
  • Page 126 An electronic device that lights up when current is passed through it. MCHB Millennium Control Head Board. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 127 6875947M01-HM Glossary Allows the dispatcher to remotely reprogram the encryption keys in the radio. Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio. Personal Identification Number. Preprogrammed A software feature that has been activated by a qualified radio technician. Private (Conversation) Call A feature that lets you have a private conversation with another radio user in the group.
  • Page 128 6875947M01-HM Glossary DSP interface to peripherals that consists of a clock signal line, a frame synchronization signal line, and a data line. Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data. Status Calls Pre-defined text messages that allow the user to send a conditional message without talking.

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