Motorola ML25260 Full User Manual page 34

Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages,
or limitation on the length of an implied warranty, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights that
vary from one jurisdiction to another.
Products Covered
Consumer Products
Consumer Accessories (battery,
power supply(s) and line cords)
Consumer Products and Accessories
that are Repaired or Replaced
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this
limited warranty.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food;
(c) use of the Products or Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola or MZGW are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the
use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment
are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other
than Motorola, MZGW or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with:
(a) serial numbers or date tags that have been removed, altered or obliterated;
(b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any
communication service or signal you may subscribe to or use with the Products or Accessories is
excluded from coverage.
How to Obtain Warranty Service or Other Information?
For service or information, please contact Customer Services on: 1-833-468-1468.
You will receive instructions on how to ship the Products or Accessories at your expense and risk,
to a MZGW Authorized Repair Center.
To obtain service, you must include:
(a) the Product or Accessory;
(b) the original proof of purchase (receipt) which includes the date, place and seller of the Product;
(c) if a warranty card was included in your box, a completed warranty card showing the serial
number of the Product;
(d) a written description of the problem; and, most importantly;
(e) your address and telephone number.
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Length of Coverage
Two (2) years from the date of the products original
purchase by the first consumer purchaser of the
product.
Ninety (90) days from the date of the accessories
original purchase by the first consumer purchaser of the
product.
The balance of the original warranty or for ninety
(90) days from the date returned to the consumer,
whichever is longer.