Troubleshooting; Chapter 10: Troubleshoot - Epson DX5 X 2 Calibration And Maintenance

Chapter Chapter 10. 10. Troubleshoot Troubleshoot
Chapter Chapter 10. 10. Troubleshoot Troubleshoot
10.1 Turn on the
10.1 10.1 Turn 10.1 Turn Turn on on the on the the machine
show show show a a a a note show note note of of of of Initialize note Initialize Initialize Initialize the
1) Check USB data cable connection, whether damage or not.;
2) Check whether the USB driver is installed properly;
3) Re-install the PrintExp software.
10.2 10.2 Turn Turn on on machine, machine,
10.2 10.2 Turn Turn on on machine, machine, carriage
1) Check the figure signal and LINK LED on the Hear board and Main board. If the LINK LED is off then check
the connection of the optical fiber;
2) Check the connection of the X / Y motor driver signal cable.
10.3 10.3 10.3 Turn 10.3 Turn Turn on Turn on on machine, on machine, machine, carriage machine,
Check the connection of the X / Y motor driver signal cable.
10.4 10.4 10.4 10.4 Position Position error Position Position error error error during
1) Check whether the X motor belt and the gear is loosened or damaged ;
2) Check the X motor;
3) Check whether the encoder is dirty or scratched;
4) Check whether the encoder sensor is dirty or defective ;
5) Keep a distance from strong magnetic field. Prevent using instable input power. Equip a UPS and stabilizer.
10.5 10.5 Error Error and and interruption interruption
10.5 10.5 Error Error and and interruption interruption during
1) Check whether optical fiber is connected well;
2) Check whether printhead data cable is connected well;
3) Check whether the signal cable between main board and Servo motor driver is connected well;
4) Check whether the USB data cable is normal; Change to another USB data port;
5) Check whether the grounding is well.
10.6 Color missing
10.6 10.6 10.6 Color Color Color missing missing missing during
1) Check whether damper is air leaking and causing the ink flown back;
2) Check whether there is fiber or some tiny thing stick on the surface of the printhead;
3) Check the environment temperature is too high.
10.7 10.7 10.7 10.7 Carriage Carriage Carriage move Carriage move normal move move
1) Check whether the power supply is normal on the electronic board;
2) Check whether the printhead data cable is connected well;
3) Check whether there is ink in the damper;
4) Check the connection of the optical fiber.
10.8 10.8 10.8 There 10.8 There There There is is is is vertical vertical vertical banding vertical
Stop printing and clean the carriage bearing and steel rail. If the problem still exist, please contact the local
engineer.
machine and carriage
machine and machine and carriage and carriage reposition carriage
the the printer the printer failed printer printer
carriage carriage do do
carriage do do not
carriage carriage goes carriage goes to to to to the goes goes
during during during printing: printing: printing: printing:
during during
during printing:
during printing
during during printing printing printing
normal normal but normal but but not but not printing: not not
banding during banding banding during during during printing
reposition normally.
reposition normally. reposition normally. normally. Turn
failed failed failed or or or or Machine Machine Machine Machine model
not not reposition reposition
not reposition reposition
the the the opposition opposition opposition direction opposition
printing: printing:
printing:
printing: printing: printing:
printing printing printing
24
Turn on PrintExp
Turn on Turn on on PrintExp PrintExp PrintExp and
model model model incorrect incorrect incorrect incorrect
direction direction direction of of of of home home home home
and then
and then and then then
：