Sagem MY C2-2 User Manual page 67

Troubleshooting
P - S
ROBLEM ITUATION
It is impossible to switch the phone
on
Battery status unknown
LOW BATTERY message
SIM not present?
Incorrect PIN code?
SIM BLOCKED
SIM LOCKED
Hold down the Start key
Put it on charge for 15 minutes at least before switching it back on again.
Check if the battery icon is scrolling up and down.
If so, the battery is charging.
If not, please take the charger out and put it back on again. Please check that the
charging icon is scrolling up and down.
If you still cannot switch the phone on, please disconnect the charger, put it back
on again and please repeat that manipulation several times.
If the charging icon is still not scrolling up and down, please contact your Customer
Services.When the charging icon has stopped scrolling up and down, the battery is
charged.
The mobile phone does not recognize the battery. Please check if the battery is
correctly positioned.
This message is displayed when the battery becomes too weak. The phone
switches itself off automatically. Put the phone on charge.
Check if the SIM card is present and properly positioned/inserted.
Check the condition of the SIM card. If damaged, please go back to the operator's
shop for advice. Please contact your Customer Services if the message persists.
An incorrect PIN code has been entered.
Be careful! Three incorrect PIN codes will block the SIM Card.
You have entered three incorrect PIN codes.
You will need to enter your PUK code to unblock your SIM Card.
You must enter: **05*PUK*PIN*PIN#
You must enter the PUK code (Personal Unblocking Key) given by your network
provider.
10 errors will permanently block your SIM Card. You must then contact your
network provider to get a new one.
On network providers' request, the handset can only be used with some types of
SIM cards. This message means that the SIM card you are using does not fit with
the phone. Take the SIM card out, and switch the phone back on. If the message
"SIM not present" appears on the screen, you will need to check its compatibility
next to the place where you bought it. If not, please contact your Customer
Services.
A
CTIONS
(3 s).
65