CITROEN C-ZERO Handbook page 49

Emergency or assistance
call
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
The flashing green indicator lamp and the voice
message confirm that the call has been made
to the "Localised Emergency Call" call centre*.
Pressing this button again immediately
cancels the request.
The green indicator lamp goes off.
The green indicator lamp remains on (without
flashing) when communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle, contacts you in your own
language** and – if necessary – requests that
relevant emergency services be dispatched**.
In countries where the service is not available,
or when the locating service has been
expressly declined, the call is sent directly
to the emergency services (112) without the
vehicle location.
If an impact is detected by the airbag
control unit, and independently of the
deployment of any airbags, an emergency
call is made automatically.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
services available to you in your personal
space, via the website for your country.
* In accordance with the general conditions
of use for the service available from dealers
and subject to technological and technical
limitations.
** As per the geographic coverage of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and telematic
services is available from dealers or on the
website for your country.
https://www.automotive-manuals.net/
Operation of the system
When the ignition is switched on,
the green indicator lamp comes
on for 3 seconds indicating that
the system is operating correctly.
If the orange indicator lamp
flashes then goes off: the system
has a fault.
If the orange indicator lamp is permanently on:
the back-up battery should be replaced.
In both cases, the emergency and assistance
calls service may not work.
Contact a qualified repairer as soon as
possible.
The fault with the system does not prevent
the vehicle being driven.
Localised Assistance Call
Press this button for more than
2 seconds to request assistance
if the vehicle breaks down.
A voice message confirms that the call has
been made**.
Pressing this button again
immediately cancels the request.
Safety
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