Fingerprint Sensor - Toshiba PORTEGE R400 User Manual

Troubleshooting
Problem
The mouse pointer
moves too fast or too
slow
The mouse pointer
moves erratically

Fingerprint Sensor

Problem
Reading of the
fingerprint was not
successful.
The fingerprint cannot
be read due to injuries
to the finger.
8-12
Procedure
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse
icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Procedure
In this instance you should try the fingerprint
reading operation again using the correct finger
position - please refer to
Sensor in Chapter 4,
information.
Alternatively, you should try the recognition
process again using another enrolled finger.
In this instance you should try the recognition
process again using another enrolled finger.
However, if fingerprints from all the enrolled
fingers cannot be read, you should instead log
into the computer by using the keyboard to input
the password.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Using the Fingerprint
Operating Basics for further
User's Manual