Replacing The Battery - IBM TotalStorage Network Attached Storage 300G User Reference

Troubleshooting
Table 4. Ethernet problems and actions (continued)
Ethernet controller problem Suggested Action
The Ethernet
Transmit/Receive Activity light
does not light.
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added to
the appliance.
The Ethernet controller
stopped working without
apparent cause.

Replacing the battery

IBM has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada,
call your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your appliance and reset
38
300G User's Reference
Check the following:
Note: The Ethernet transmit/receive activity LED illuminates only when data is sent
to or by this Ethernet controller.
v Make sure that you have loaded the network device drivers.
v The network might be idle. Try sending data from this workstation.
v Run diagnostics on the LEDs.
v The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Check the following:
v Make sure that you are using Category 5 cabling when operating the appliance at
100 Mbps.
v Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
v Make sure that the cable is connected to the Ethernet controller.
v Make sure that your PCI system BIOS is current.
v Reseat the adapter.
v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
Check the following:
v Run diagnostics for the Ethernet controller.
v Try a different connector on the hub.
v Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, call for service.
the system date and time.