Resetting The Headset - Sony WH-CH710N Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WH-CH710N

Resetting the headset

If the headset cannot be turned on or cannot be operated even when it is turned on, press both the (power) button
and the NC/AMB (noise canceling/Ambient Sound Mode) button simultaneously while charging. The headset will be
reset. The device registration (pairing) information is not deleted.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
Related Topic
Initializing the headset to restore factory settings
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