One-Touch Connection (Nfc) Does Not Work - Sony WH-CH710N Help Manual

Wireless noise canceling stereo headset

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Help Guide

Wireless Noise Canceling Stereo Headset

WH-CH710N

One-touch connection (NFC) does not work.

Keep the smartphone close to the N-mark on the headset until the smartphone responds. If it still does not respond,

slowly move the smartphone around in different directions.

Check that the NFC function of the smartphone is turned on.

If the smartphone is in a case, remove the case.

NFC reception sensitivity varies depending on the smartphone. If it repeatedly fails to connect, connect/disconnect

on the smartphone.

You cannot establish a one-touch connection (NFC) while charging the battery, because the headset cannot be

turned on. Finish charging before establishing the one-touch connection (NFC).

You cannot establish a one-touch connection (NFC) when the headphone cable is connected to the headphone cable

input jack. Remove the headphone cable before establishing the one-touch connection (NFC).

Check that the connecting device supports the NFC function.

Check that the Bluetooth function of the smartphone is turned on.

When 2 Bluetooth devices have already connected to the WH-CH710N in a multipoint connection, and one is used

for music playback (A2DP connection) and the other is used for calls (HFP/HSP connection), another smartphone

cannot connect via Bluetooth connection with one-touch (NFC) even if you touch the smartphone with the WH-

CH710N. In this case, disconnect one of the already connected Bluetooth devices and touch the smartphone you

want to connect with WH-CH710N again.

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