Maintenance And Troubleshooting; Base Station Problems; Zenia 6326 And Zenia Voice 6626 Base Stations; Zenia 6326 Base Station - Philips TD6726/BG051P User Manual

M aintenance and troubleshooting

Base station problems

The table below lists the possible problems you may encounter with when using the
base station.

Zenia 6326 and Zenia Voice 6626 base stations

PROBLEM
Green light is
off.
No dial tone.
The handset does
not answer when
you try to make
an internal call.

Zenia 6326 base station

PROBLEM
You cannot dial a
number with one
of the direct dial
keys.

Zenia Voice 6626 base station

PROBLEM
The answer
phone does not
record your
personal OGM.
52
CAUSE
The base station is not
connected properly, or a
power failure has
occurred.
The base station is not
properly connected to
the telephone socket.
The handset you are
calling is already on
external call, or it is out
of range of the base
station.
CAUSE
No number has been
stored for this key.
CAUSE
You do not speak loud
enough.
You are not close
enough to the
microphone of the base
station (or handset).

Maintenance and troubleshooting

SOLUTION
Check the connections.
Check the connections.
Wait for the handset to be
available again and retry.
SOLUTION
Store a number for this key (see
"3.4 Storing direct dial keys
(6326 base station only)", page
43).
SOLUTION
Record another personal OGM
and speak louder.
Record another personal OGM
and speak closer to the
microphone.