Troubleshooting - Braun Oral-B Genius Manual

DEVICES. IN NO EVENT SHALL ANY RECOV-
ERY AGAINST ORAL-B EXCEED THE ACTUAL
PRICE PAID FOR THE PURCHASE OF THE
PRODUCT.
Warranty replacement brush heads
Oral-B warranty will be voided if electric
rechargeable handle damage is found to be
attributed to the use of non-Oral-B replace-
ment brush heads.
Oral-B does not recommend the use of non
Oral-B replacement brush heads.
• Oral-B has no control over the quality of
non-Oral-B replacement brush heads.
Trouble Shooting
Problem
APP
Handle does
not operate
(properly) with
TM
Oral-B App.
Reset to factory
settings.
14
Possible reason
TM
1. Oral-B App is turned off .
2. Bluetooth interface is not acti-
vated on smartphone.
3. Radio transmission is deacti-
vated on handle; radio transmis-
sion display (7) is turned off .
4. Bluetooth connection to smart-
phone has been lost.
5. Your smartphone does not sup-
port Bluetooth 4.0 (or higher)/
Bluetooth Smart.
6. Handle on plugged-in charger.
Original app functionality wanted.
Therefore, we cannot ensure the cleaning
performance of non-Oral-B replacement
brush heads, as communicated with the
electric rechargeable handle at time of
initial purchase.
• Oral-B cannot ensure a good fi t of non-
Oral-B replacement brush heads.
• Oral-B cannot predict the long-term
eff ect of non-Oral-B replacement brush
heads on handle wear.
All Oral-B replacement brush heads carry
the Oral-B logo and meet Oral-B's high qual-
ity standards. Oral-B does not sell replace-
ment brush heads or handle parts under any
other brand name.
Remedy
1. Turn on Oral-B
2. Activate Bluetooth interface on
smartphone (described in its
user manual).
3. Activate radio transmission by
simultaneously pressing on/off
(3) and mode button (4) for
2 seconds until radio transmis-
sion display (7) turns on.
4. Pair handle and smartphone
again via app settings. Keep
your smartphone in close prox-
imity when using it with handle.
5. Your smartphone must support
Bluetooth 4.0 (or higher)/
Bluetooth Smart in order to pair
handle. Check App Store
Google Play
smartphones.
6. Radio transmission is deacti-
vated while handle is placed on
plugged-in charger.
Press and hold on/off button (3) for
10 seconds until all indicator lights
double blink simultaneously.
TM
App.
(SM) or
TM
for compatible