Plantronics MDA526 QD User Manual

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Plantronics MDA524 QD
Plantronics MDA526 QD
User Guide

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Summary of Contents for Plantronics MDA526 QD

  • Page 1 Plantronics MDA524 QD Plantronics MDA526 QD User Guide...
  • Page 2: Table Of Contents

    Contents Connect your system Load software Daily Use Make, answer, end calls Adjust volume Mute Hold Merge a call Switch calls Advanced audio mixing Play greeting Record voice notes Play PC audio LED Indicators Troubleshooting Desk phone Softphone Support...
  • Page 3: Connect Your System

    Connect your system Using the diagram, choose the appropriate setup for your desk phone: HEADSET PORT NO HEADSET PORT...
  • Page 4: Load Software

    Manage your settings from your computer: • Use computer audio mixing* • Call control for softphones • Update firmware • Turn features on/off • View user guide * Plantronics Hub Desktop software is required to use audio mixing features.
  • Page 5: Daily Use

    Daily Use Make, answer, end calls Make a call Tap an audio button on the audio processor. You hear a dial tone. Desk phone only: Press the phone's headset button or manually remove the headset if you don't have an HL10 lifter or EHS cable. If you do not hear a dial tone, open the base side panel and adjust the middle switch (A–G).
  • Page 6: Advanced Audio Mixing

    • Digital Note Recorder (Third-Party Software) In an active call, mute MDA. Right-click on Plantronics Hub (Headset icon) in PC system tray or Mac menu bar and press "Record Voice Notes." Unmute call to stop recording and return to call.
  • Page 7: Led Indicators

    LED Indicators LED State Indication Flashing green Incoming PC call Solid green Active PC call Flashing red (slow) Active PC call on hold Solid red PC call on mute Flashing green Incoming desk phone call Solid green Active desk phone call Flashing red (slow) Active desk phone call on hold Solid red...
  • Page 8: Troubleshooting

    Control Panels > Sound Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If the Hub software in not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/answer/end calls.
  • Page 9: Support

    Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. All trademarks are the property of their respective owners. 214988-06 (12.19)

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