Contents Connect your system Load software Daily Use Make, answer, end calls Adjust volume Mute Hold Merge a call Switch calls Advanced audio mixing Play greeting Record voice notes Play PC audio LED Indicators Troubleshooting Desk phone Softphone Support...
Manage your settings from your computer: • Use computer audio mixing* • Call control for softphones • Update firmware • Turn features on/off • View user guide * Plantronics Hub Desktop software is required to use audio mixing features.
Daily Use Make, answer, end calls Make a call Tap an audio button on the audio processor. You hear a dial tone. Desk phone only: Press the phone's headset button or manually remove the headset if you don't have an HL10 lifter or EHS cable. If you do not hear a dial tone, open the base side panel and adjust the middle switch (A–G).
• Digital Note Recorder (Third-Party Software) In an active call, mute MDA. Right-click on Plantronics Hub (Headset icon) in PC system tray or Mac menu bar and press "Record Voice Notes." Unmute call to stop recording and return to call.
LED Indicators LED State Indication Flashing green Incoming PC call Solid green Active PC call Flashing red (slow) Active PC call on hold Solid red PC call on mute Flashing green Incoming desk phone call Solid green Active desk phone call Flashing red (slow) Active desk phone call on hold Solid red...
Control Panels > Sound Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If the Hub software in not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/answer/end calls.