Contents Connect your system Load software Daily Use Answer, end and make calls Adjust volume Mute Hold Merge a call Switch calls Advanced audio mixing LED Indicators Troubleshooting Desk phone Softphone Support...
Manage your settings from your computer: • Use computer audio mixing* • Call control for softphones • Update firmware • Turn features on/off • View user guide * Plantronics Hub Desktop software is required to use audio mixing features.
PC icon button on the MDA500 and dial the number in the softphone application. Headset call control is dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/ take/end the call using the softphone application.
Plantronics Hub for Window/Mac software is required to use the audio mixing features. Load the software by visiting plantronics.com/software. Play greeting This setting allows the user to select a voice file to play when answering a call. Open Plantronics Hub for Windows/Mac and choose Settings > General > Software settings>Play greeting.
LED Indicators LED State Indication Flashing green Incoming PC call Solid green Active PC call Flashing red (slow) Active PC call on hold Solid red PC call on mute Flashing green Incoming desk phone call Solid green Active desk phone call Flashing red (slow) Active desk phone call on hold Solid red...
Control Panels > Sound Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If the Hub software in not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/answer/end calls.