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Plantronics MDA220 USB
User Guide

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Summary of Contents for Plantronics MDA220

  • Page 1 Plantronics MDA220 USB User Guide...
  • Page 2: Table Of Contents

    Desk Phone Plus HL10 and Power Supply (sold separately) If You Do Not Hear a Dial Tone Computer: Connect and Call Connect Your Computer and Place a Call MDA220 LED Indicators Daily Use Answer an Incoming Call Place an Outgoing Call...
  • Page 3: Welcome

    Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your MDA220 USB audio switcher. Please refer to the separate safety instructions for important product prior to installation or use of the product.
  • Page 4: What's In The Box

    What's in the box MDA 220 Audio Switcher Telephone Interface Cable...
  • Page 5: Basics Mda220

    Basics MDA220 Front/Top Back Computer audio Telephone interface Bottom button cable jack* Desk phone audio Power jack* button USB headset/ Configuration slide Bluetooth adapter switch port* USB cable Listening volume (connect to dial computer) Handset lifter/EHS Speaking volume jack* dial...
  • Page 6: Accessories

    HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset. AC power supply Required when using the HL10 lifter. USB Extension Cable Extends the length of the USB cable between the MDA200 and computer. Accessories sold separately at plantronics.com/accessories...
  • Page 7: Connect Your Headset

    Connect your Headset Connect your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA220 USB headset port.* NOTE Your headset will continue to function as if it were connected directly to the computer. *For a list of supported headsets and wireless USB headset adapters see...
  • Page 8: Desk Phone: Connect And Call

    Desk Phone: Connect and Call There are three options for connecting the MDA220 to your desk phone. • Desk Phone (standard) • Desk phone + HL10 lifter and power supply (sold separately) • Desk phone + EHS cable (sold separately)
  • Page 9: Check Configuration And Make A Test Call

    3 and the speaking volume is set to "2". Remove the handset from the desk phone cradle (or if you connected your MDA220 product to the headset connection on the bottom of the phone, press the headset button on your phone).
  • Page 10: Desk Phone Plus Hl10 And Power Supply (Sold Separately)

    Desk Phone Plus HL10 Plug one end of the power supply into the power supply jack on the back of the MDA220 and the and Power Supply (sold other end into a working power outlet. separately) Firmly press the handset lifter power cord into the handset lifter jack.
  • Page 11: If You Do Not Hear A Dial Tone

    If You Do Not Hear a Dial If you do not hear a dial tone, raise the lifter height switch to the next highest position. Tone Repeat steps 3 through 6 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 7 through 9.
  • Page 12: Computer: Connect And Call

    While wearing headset, dial test call from computer softphone. End call by pressing the computer talk button on the MDA220. NOTE To use the call feature with a softphone on th PC you will need to install Plantronics Hub. See plantronics.com/software...
  • Page 13: Mda220 Led Indicators

    Flashing yellow Active phone audio on hold Both icons flashing green MDA220 is booting up – once complete both LEDs will be off if no for 2 seconds headset is connected. If a headset is connected the PC icon will remain lit solid green.
  • Page 14: Daily Use

    Place an Outgoing Call Outgoing desk phone calls Wearing your headset, press the desk phone talk button on the MDA220. Remove the headset from the cradle You will hear a dial tone. NOTE This step will be automatic if you install a lifter or EHS accessory. For a complete list of accessorius, visit plantronics.com/accessories...
  • Page 15: Troubleshooting

    Troubleshooting Desk phone I can't hear a dial tone in the Adjust the configuration with on the switcher until a dial tone is headset. heard. Fine tune the listening volume with the headset volume button. If the volume is still too low, adjust the listening volume dial on the switcher.
  • Page 16: Usb Cable

    Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If you are using a wireless headset, ensure your headset is subscribed to the USB adapter. See subscription instructions that came with your wireless headset.
  • Page 17 © 2107 Plantronics, Inc. All rights reserved. Plantronics, the logo design, MDA200, and HL10 are trademarks or registered trademarks of Plantronics, Inc. Windows, Windows 7, Windows Vista, and Windows XP are registered trademarks of Microsoft Corporation in the US and other countries. Nortel is a trademark of Nortel Networks.

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