Desk Phone Plus HL10 and Power Supply (sold separately) If You Do Not Hear a Dial Tone Computer: Connect and Call Connect Your Computer and Place a Call MDA220 LED Indicators Daily Use Answer an Incoming Call Place an Outgoing Call...
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your MDA220 USB audio switcher. Please refer to the separate safety instructions for important product prior to installation or use of the product.
HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset. AC power supply Required when using the HL10 lifter. USB Extension Cable Extends the length of the USB cable between the MDA200 and computer. Accessories sold separately at plantronics.com/accessories...
Connect your Headset Connect your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA220 USB headset port.* NOTE Your headset will continue to function as if it were connected directly to the computer. *For a list of supported headsets and wireless USB headset adapters see...
Desk Phone: Connect and Call There are three options for connecting the MDA220 to your desk phone. • Desk Phone (standard) • Desk phone + HL10 lifter and power supply (sold separately) • Desk phone + EHS cable (sold separately)
3 and the speaking volume is set to "2". Remove the handset from the desk phone cradle (or if you connected your MDA220 product to the headset connection on the bottom of the phone, press the headset button on your phone).
Desk Phone Plus HL10 Plug one end of the power supply into the power supply jack on the back of the MDA220 and the and Power Supply (sold other end into a working power outlet. separately) Firmly press the handset lifter power cord into the handset lifter jack.
If You Do Not Hear a Dial If you do not hear a dial tone, raise the lifter height switch to the next highest position. Tone Repeat steps 3 through 6 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 7 through 9.
While wearing headset, dial test call from computer softphone. End call by pressing the computer talk button on the MDA220. NOTE To use the call feature with a softphone on th PC you will need to install Plantronics Hub. See plantronics.com/software...
Flashing yellow Active phone audio on hold Both icons flashing green MDA220 is booting up – once complete both LEDs will be off if no for 2 seconds headset is connected. If a headset is connected the PC icon will remain lit solid green.
Place an Outgoing Call Outgoing desk phone calls Wearing your headset, press the desk phone talk button on the MDA220. Remove the headset from the cradle You will hear a dial tone. NOTE This step will be automatic if you install a lifter or EHS accessory. For a complete list of accessorius, visit plantronics.com/accessories...
Troubleshooting Desk phone I can't hear a dial tone in the Adjust the configuration with on the switcher until a dial tone is headset. heard. Fine tune the listening volume with the headset volume button. If the volume is still too low, adjust the listening volume dial on the switcher.
Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If you are using a wireless headset, ensure your headset is subscribed to the USB adapter. See subscription instructions that came with your wireless headset.