Philips FC9308/01 User Manual page 21

troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
1 The suction power is insufficient.
A The suction power may be set to a low setting.
- Set the suction power to a higher setting.
B The nozzle, tube or hose may be blocked up.
- To remove the obstruction, disconnect the blocked-up item and
connect it (as far as possible) the other way around. Switch on the
vacuum cleaner to force the air through the blocked-up item in
opposite direction.
C The dustbag may be full.
- Replace the dustbag.
D The filters may be dirty.
- Clean or replace the filters.
2 The infrared remote control does not function.
A Perhaps the batteries do not make proper contact or have not been
inserted in the proper way.
- Remove the lid of the battery compartment and push the batteries
back into place. Make sure that the - and + poles point in the right
direction.
B The batteries may be empty.
- Replace the batteries.
3 When I use my vacuum cleaner I sometimes feel electric shocks.
A Your vacuum cleaner has built up static electricity. The lower the air
humidity in the rooms, the more static electricity the appliance builds
up.
- To reduce this inconvenience, we advise you to discharge the appliance
by frequently holding the tube against other metal objects in the room
(for example legs of a table or chair, radiator etc.).
- To reduce this inconvenience, we advise you to raise the air humidity
level in the room by placing water in the room. For example, you can
hang containers filled with water from your radiators or place bowls
filled with water on or near your radiators.
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