Technical Support, Service And Repair - IBM WorkPad Handbook

Memo Pad application:
If you cannot manually arrange the order of the memos in the List
screen, check the Memo Preferences setting. Make sure that Sort
by is set to Manual.
If you choose to view your memos alphabetically on WorkPad
Desktop and then perform a HotSync operation, the memos on
your WorkPad still appear in the order defined in the Memo
Preferences setting. In other words, the sort settings that you use
with WorkPad Desktop are not transferred to your WorkPad.
Date Book application:
In the Week View, you cannot select overlapping events that have
the same start time. If you have two or more events with the same
start time, choose the Day View for the particular day to see the
overlapping events.

Technical Support, Service and Repair

If you have a problem using your WorkPad, make sure you have
reviewed the following:
The "Troubleshooting" section earlier in this chapter
The README file and HelpNotes located in the folder where you
installed the WorkPad Desktop software on your computer (or on
your installation CD)
The WorkPad Desktop software Online Help
For further assistance, you can contact technical support. Please refer
to the IBM WorkPad Warranty, Service and Support booklet that came
with your WorkPad for current support information.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
The version of Windows you are using
The actual error message or state you are experiencing
The steps you take to reproduce the problem
If you need information about WorkPad products, please refer to the
IBM WorkPad Accessory Catalog that came with your WorkPad.
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