Prerequisites: Updating The Blackberry Device Software Over The Wireless Network; Update The Blackberry Device Software - Blackberry Storm 9500 User Manual

User Guide
• to access new applications and features
• to resolve a technical issue
• your wireless service provider requires that you update the BlackBerry Device Software.
The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and
the number of applications on your BlackBerry device. You cannot use your device or make emergency calls when the update is in progress.
During the update, your device might reset or display a white screen momentarily - this is expected. Do not remove the battery while the update
is in progress.
You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the BlackBerry® Desktop
Manager.
You can update your BlackBerry Device Software over the wireless network if a Wireless Update icon appears on the Home screen of your
device. You can also check for updates manually through the device options. The available update might be a complete software update, or a
partial software update only. If the available update is a complete software update, your device data is backed up on your device and restored
during the installation process. Depending on the options set by your wireless service provider or administrator, you might not be able to update
the BlackBerry Device Software over the wireless network. Depending on your wireless service provider, extra fees might apply when you
download the update to your device.
If your device is associated with the BlackBerry® Internet Service, you can update the BlackBerry Device Software by connecting your device
to your computer and visiting www.blackberry.com/update.
If you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry
Desktop Manager. For more information about updating the software using the BlackBerry Desktop Manager, see the online help that is
available in the BlackBerry Desktop Manager.
Prerequisites: Updating the BlackBerry Device Software over the wireless
network
• Your BlackBerry® device must be connected to the wireless network.
• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer.

Update the BlackBerry Device Software

You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software.
If content protection is turned on, you might need to type your password at various times during the installation process.
1. On the Home screen, click the Wireless Upgrade icon.
2. Complete the instructions on the screen.
Note: During the installation process, your device might reset multiple times.
Applications
203