Marquis Vector21 Series Owner's Manual

Marquis Vector21 Series Owner's Manual

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WELCOME TO THE ULTIMATE HOT TUB EXPERIENCE!
We sincerely hope your spa life is a pleasant experience. If problems should
arise, contact your authorized Marquis
any of the following:
Email: service@marquiscorp.com
Web: www.marquisspas.com
Marquis Corp.
596 Hoffman Road
Independence, OR 97351, USA
This manual is provided to enhance your enjoyment of your spa and to
prevent non-warranty situations. It is your sole responsibility to read, under-
stand and comply with the instructions in the owner's manual. Please save
your original sales receipt for reference in case of a future warranty claim.
Failure to use, maintain or install the spa in compliance with this owner's
manual could result in loss of warranty coverage.
SERIAL NUMBER LOCATION
You will find the serial number on the tag in the equipment area.
PLEASE FILL OUT AND KEEP FOR FUTURE REFERENCE
Name of Purchaser_________________________________________________________
Date of Purchase ________________________________________________________
Address _________________________________________________________________
City _________________________________State _________Zip Code ____________
Telephone ______________________________________________________________
Spa Model/Color ________________________________________________________
Spa Serial # _____________________________________________________________
Pack Serial # ____________________________________________________________
Dealer's Name __________________________________________________________
Dealer's Address ________________________________________________________
City ____________________________________State_______Zip Code_____________
Telephone ________________________________________________________________
Every effort has been made to ensure the accuracy of this manual. However,
Marquis
reserves the right to improve its product without notice. This could
®
create a minor variation between this manual and the actual product you
receive. We apologize for any inconvenience this may cause.
O WN E R ' S M A N UA L
dealer. Or contact Marquis Corp. at
®
1

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Summary of Contents for Marquis Vector21 Series

  • Page 1 O WN E R ’ S M A N UA L WELCOME TO THE ULTIMATE HOT TUB EXPERIENCE! We sincerely hope your spa life is a pleasant experience. If problems should arise, contact your authorized Marquis dealer. Or contact Marquis Corp. at ® any of the following: Email: service@marquiscorp.com Web: www.marquisspas.com...
  • Page 2: Table Of Contents

    VECTOR21 O WN E R ’ S M A N UA L I ND E X • IMPORTANT SAFETY INSTRUCTIONS 120V, Cord Connected Models ................3 240V, Permanently Installed or Converted Models ........... 4 All Spa Models ......................4-7 Personal Safety ......................7-8 •...
  • Page 3: Important Safety Instructions

    S A FE TY I NS TR U CT I O NS The following instructions contain important safety information. We strong- ly encourage you to read and apply them. IMPORTANT SAFETY INSTRUCTIONS WHEN INSTALLING AND USING THIS ELECTRICAL EQUIP- MENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING: READ AND FOLLOW ALL INSTRUCTIONS...
  • Page 4: All Spa Models

    S A F E T Y I N S T R UC TI O N S 240 VOLT, PERMANENTLY INSTALLED OR CONVERTED MODELS 9. A ground terminal is provided on the control box. To reduce the risk of electric shock, connect this terminal to the grounding terminal of your electrical service or supply panel with a continuous green, insulated cop- per wire.
  • Page 5: Save These Instructions

    17. DANGER: Children are especially sensitive to hot water. At no time should children have unsupervised access to the spa. Children must not be allowed to climb onto the spa cover. All Marquis spas are equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers.
  • Page 6: Personal Safety

    S A FE TY I NS T RU C TI O N S SAFETY INSTRUCTIONS FOR FRENCH SPEAKING SPA OWNERS AVERTISSEMENT: Ne pas placer d’appareil électrique (luminaire, télé- phone, radio, téléviseur, etc.) moins de 1.52 m de cette cuve de relaxation. AVERTISSEMENT: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance.
  • Page 7 S A F E T Y I N S T R UC TI O N S Other booklets about spa safety are: “Children Aren’t Waterproof,” “Pool and Spa Emergency Procedures For Infants and Children,” “Layers of Pro- tection” and “The Sensible Way to Enjoy Your Spa” published by Association of Pool &...
  • Page 8: Installation Instructions

    MUST be installed to permit access for servicing the equipment above and/or below any decks or floors. Access is essential and must allow adequate room for service. To facilitate repairs, Marquis Corp. or its agent may require access to spa equipment. It is your responsibility to provide unencumbered access.
  • Page 9 OU T D O O R & P A T IO I N S T A LLA T IO N OUTDOOR AND PATIO INSTALLATION To install the spa outdoors, we recommend a reinforced concrete pad at least four inches thick. The reinforcing material should be attached to a #8 AWG bonding wire per national and local electrical code.
  • Page 10: Filter Cartridges

    IN S T A LLAT I O N I NS T RU C TI O N S SHUT-OFF VALVES Your spa is equipped with shut-off valves (see EQUIP- MENT DIAGRAM) that shut off the water flow to the equipment system for authorized Marquis Dealer ® service. At times, a new spa or one that has recently...
  • Page 11: Electrical Requirements

    IN S T A LLAT I O N I NS T RU C TI O N S SUCTION GUARDS The suction guard(s) in the footwell of your spa is an opening through which the jet pump(s) draws water. The suction fittings have an integrated vacuum release built into them.
  • Page 12 IN S T A LLAT I O N I NS T RU C TI O N S • Permanently connected (Hard wired). • Rated 240V, 60Hz, 50A, three wires (#6 copper) plus ground (#8 copper (8.42mm )), [4 wires total]. •...
  • Page 13 S T A RT I NG Y O U R S P A THERAPY PUMP(S) Startup procedure for all models 1. Place spa on a hard, flat, level surface. Make sure the power supply is off. 2. Make sure the suction guard(s) in the footwell are in place and undamaged.
  • Page 14 Fading, staining, torn stitching of the spa cover and broken foam cores are not covered under the warranty for any reason. Spa covers do not qualify for labor coverage under the warranty. These parts can be purchased or exchanged under warranty at your authorized Marquis Dealer. ®...
  • Page 15: V65L

    THE V65L Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Pop up water feature Suction fitting Floor drain control valve Air control valve Waterfall valve Standard LED/Starlights™...
  • Page 16 THE V65L ZONES ZONE 1A ZONE 1B ZONE 1C...
  • Page 17: V77L

    THE V77L Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Orbital Jetpod Pop up water feature Suction fittings Floor drain control valve Neck Jet Valve Air control valve Waterfall valve Standard LED/Starlights LED 7/11...
  • Page 18 THE V77L 1 PUMP ZONES ZONE 1A ZONE 1B ZONE 1C...
  • Page 19 THE V77L 2 PUMP ZONES ZONE 1A ZONE 1B ZONE 2...
  • Page 20 THE V84 Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Whitewater-4 Jet Pop up water feature Suction fittings Floor drain control valve Neck Jet valve Air control valve Waterfall valve Standard LED/Starlights™...
  • Page 21 THE V84 1 PUMP ZONES ZONE 1A ZONE 1B ZONE 1C...
  • Page 22 THE V84 2 PUMP ZONES ZONE 2A ZONE 2B...
  • Page 23: V84L

    THE V84L Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Orbital Jetpod Whitewater-4 Jet Pop up water feature Suction fittings Floor drain control valve Neck Jet valve Air control valve Waterfall valve Standard LED/Starlights™...
  • Page 24 THE V84L 1 PUMP ZONES ZONE 1A ZONE 1B THE V84L 2 PUMP ZONES ZONE 2B ZONE 2A...
  • Page 25: V94

    THE V94 # Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Whitewater-4 jet Pop up water feature Suction fitting Floor drain control valve Neck jet valve Air control valve Waterfall valve...
  • Page 26 THE V94 ZONES ZONE 1A ZONE 1B Waterfall runs off Pump 1 ZONE 1C ZONE 2A ZONE 2B...
  • Page 27: V94L

    THE V94L # Component Identification Qty. Ozone fitting In-line Sanitation fitting (option) Directional Jetpod Conal Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Directional Jetpod Conal Jetpod Orbital Jetpod Whitewater-4 jet Pop up water feature Suction fitting Floor drain control valve Neck jet valve Air control valve Waterfall valve...
  • Page 28 THE V94L ZONES ZONE 1A ZONE 1B Waterfall runs off Pump 1 ZONE 1C ZONE 2A ZONE 2B...
  • Page 29: Vector21 Spa Control Operation

    VECTOR21 SPA CONTROL OPERATION START-UP FILLING THE HOT TUB The water level should be filled to 2/3rds up the skimmer fins. Fill only with clean water. If your water source contains particles, please contact your dealer for a fill filter. POWERING UP THE SPA After the spa has been filled with water, power to the hot tub can be turned on.
  • Page 30 VECTOR21 SPA CONTROL OPERATION Adjusting temperature (factory default 100° F) To adjust the temperature of the water, press the TEMP +/ – button. The first press of the button will display the set temperature and begin to flash. Continue to press or hold the TEMP +/ – to reach the desired set temperature.
  • Page 31 VECTOR21 SPA CONTROL OPERATION Filtration Cycles (Factory default is 1 hour or 2 hours, two times per day) Your filtration cycle may vary dependent on model and configuration. Your hot tub will begin the first of two filtration cycles 5 minutes after it has been powered up.
  • Page 32: Cosmic Audio System

    VECTOR21 SPA CONTROL OPERATION COSMIC AUDIO SYSTEM (Optional) Please refer to the manufacturer’s owner’s manual for features, operation, and troubleshooting. This system will support a wide range of personal audio players with 3.5mm jacks operating at 4.5V or less. Typically this would be the headphone jack on the device.
  • Page 33 VECTOR21 SPA CONTROL OPERATION MICROSILK OPERATING INSTRUCTIONS (OPTIONAL) ® • Press the “Start” button on the MicroSilk panel that is located next to ® the master control panel to turn on the feature. a. The pump will start and you will notice the presence of the micro-bubbles beginning to enter the water from two fittings in the footwell.
  • Page 34: Wi-Fi

    VECTOR21 EQUIPMENT DIAGRAM MODEL V65L Component Qty. Control box and heater Ozonator (optional) 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional) MicroSilk pump (optional) ®...
  • Page 35: V77L 1-Pump

    VECTOR21 EQUIPMENT DIAGRAM MODEL V77L 1 PUMP Component Qty. Control box and heater Ozonator (optional) 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional) MicroSilk pump (optional)
  • Page 36: V77L 2-Pump

    VECTOR21 EQUIPMENT DIAGRAM MODEL V77L 2 PUMP Component Qty. Control box and heater Ozonator (optional) 2-speed pump 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional)
  • Page 37: V84

    VECTOR21 EQUIPMENT DIAGRAM MODEL V84 Component Qty. Control box and heater Ozonator (optional) 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional) MicroSilk pump (optional) ®...
  • Page 38: V84L

    VECTOR21 EQUIPMENT DIAGRAM MODEL V84L Component Qty. Control box and heater Ozonator (optional) 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional) MicroSilk pump (optional) ®...
  • Page 39: V94, V94L

    VECTOR21 EQUIPMENT DIAGRAM MODEL V94 & V94L Component Qty. Control box and heater Ozonator (optional) 2-speed pump Check valve Slice valve Hose bib drain Cosmic audio unit (optional) Audio expansion port (optional) Power supply (optional) Starlights™ LED light system (optional) Wi-Fi transceiver (optional) MicroSilk pump (optional)
  • Page 40: Vector21 Troubleshooting

    VECTOR21 TROUBLESHOOTING GUIDE PLEASE NOTE: The following corrective actions may be performed by the spa owner. If the trouble cannot be corrected in the steps below, please contact your authorized dealer for service. (Improper servicing by an unau- thorized service provider or spa owner could result in damage not covered by the warranty and could cause serious injury.) EQUIPMENT WILL NOT OPERATE •...
  • Page 41 VECTOR21 TROUBLESHOOTING GUIDE HTR MAY BE DRY: There is little to no water flow through the heater. Check that the slice valves are fully open. Contact dealer for service. HTR TOO HOT: One of the sensors has reached 118°F (48°C). Do not enter the water.
  • Page 42 Suction socks are available from your Marquis Dealer. Maintain your valves If one of your valves begins to feel hard to turn, please remove the valve and rinse it.
  • Page 43: Maintenance

    CAUTION: Overtightening of the filter can cause the filter or filter housing to crack. Tighten filter until it is snug. NOTE: Filters and filter lids do not qualify for labor coverage. These parts may be purchased or exchanged under warranty at your authorized Marquis Dealer. ®...
  • Page 44 Once the spa is drained, clean the DuraShell interior thoroughly – especially at ® the water line. We suggest the Glove Sponge to clean without scratching. Marquis Spa Brite or Gloss and Guard are the recommended cleaning agent ® for DuraShell –...
  • Page 45 AS NEEDED MAINTENANCE Cover Care It is recommended that you use Marquis Cover Cleaner to keep the Dura- Cover clean and conditioned. Proper care of the cover increases the life ®...
  • Page 46 VECTOR21 M A IN T E N AN C E Water Line To avoid buildup of oils and lotions at the water line, clean the interior weekly or when needed. We suggest the Glove Sponge to clean without scratching. NOTE: Do not use the same brush or sponge to clean the exterior of the spa and the interior of the spa.
  • Page 47 ® CAUTION: Damage to the spa surface and equipment due to the use of trichlor chlorine, or other harsh chemicals not recommended by Marquis are not covered under warranty. WATER CARE There are three things necessary for clean safe water: 1.
  • Page 48 ® dealer. Gaskets and seals are not covered under the warranty. The control system in your Marquis spa will automatically circulate and filter. (See SPA CONTROL OPERATION, ConstantClean™ and SmartClean™ sections.) The sanitation requires minimal effort if done consistently and properly.
  • Page 49 VECTOR21 SPA CARE GUIDE Calcium Hardness Do not use soft water in your spa. It is critical to have calcium in your water. The ideal range of calcium is between 150 – 250 ppm. The calcium hard- ness is normally adjusted when filling or refilling after draining the spa. High calcium levels can cause scale buildup on spa surfaces and equipment.
  • Page 50 VECTOR21 SPA CARE GUIDE SANITIZE ConstantClean™ System The ConstantClean™ system utilizes a combination of sanitizers to increase water quality and significantly decrease maintenance. The combination of a Spa Frog Cartridge system or @ease Chlorine system* and the factory ® installed ozonator greatly reduce the amount of sanitizer required. Instead of the normal 3 - 5 ppm of bromine or chlorine, you may only need to maintain 1 - 2 ppm of bromine or chlorine at .5 - 1 ppm.
  • Page 51 ® treatment method. WATER CARE REGIMEN Marquis SpaCare™ products are classified by easy to follow usage guidelines. The information below indicates whether the product should be used daily, weekly, monthly, when filling, or as needed – if special water conditions arise.
  • Page 52 It is imperative to balance water for clean, clear water. Water Clarifier Microscopic particles can pass through the spa filter and create cloudy water. The use of Marquis SpaCare™ Water Clarifier combines these ® microscopic particles into larger particles that can be trapped in the filter to clear cloudy water.
  • Page 53 SP A C A RE & E NJ O Y M E NT G UI D E WATER CARE TROUBLESHOOTING GUIDE NOTE: If you request a service call and no problem is found with the spa or the problem is not covered by warranty (i.e. chemical damage), you will be charged at the regular service rate.
  • Page 54 SP A C A RE & E NJ O Y M E NT G UI D E No Sanitizer Reading P: Sanitizer level is too low. S: Shock and/or adjust sanitizing cartridge until the sanitizer registers in the recommended range. P: Test strip remains “white”...
  • Page 55 SP A C AR E & E N J O Y M E NT G U I DE STEP INSTALLATION (OPTION) The step and mounting brackets may be placed along a straight side of the spa, most often centered to the entry location. Find the center of the spa side where you want to mount the step.
  • Page 56 WHAT MARQUIS CORP. WILL DO IN THE EVENT OF A PROBLEM Marquis Corp. agrees to repair any plumbing or surface defects and to repair or furnish a replacement for any factory-installed component covered under this warranty which, upon test and examination by Marquis Corp., proves to have...
  • Page 57 VECTOR21 LIMITED WARRANTY In the event that Marquis Corp. or its agent determines that your problem can be ad- dressed by providing a replacement part to you for installation in your spa, a replace- ment part will be provided to you at no charge when you return the defective part. All...
  • Page 58 The stereo system Limited Warranty is made only to the original purchaser of the spa and is not transferable. In no event shall any obligation of Marquis Corp. extend beyond the original period of any applicable warranty determined according to the effective warranty date of the original purchaser.
  • Page 59 DISCLAIMERS There are no additional warranties, express or implied, which extend beyond the terms of this limited warranty. Marquis Corp. makes no warranty of merchantability of the goods or the fitness of the goods for a particular purpose. No other person or entity has been authorized to make any warranty, representation or promise of performance not included in this express written warranty, and Marquis Corp.

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