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AUSTRALIA -
Philips Manufacturers Warranty for Australia only
These warranty conditions are valid for the
following consumer electronics products:
Colour Televisions, Projection TV, Plasma &
LCD TV, Video Cassette Recorders, CD
Recorders & Players, DVD Players, DVD
Recorders, Audio Systems, Home Theatre
systems & Portable Audio.
The benefits given to the purchaser by this
warranty are in addition to all other rights
and remedies which the purchaser has in
respect of the product under the Trade
Practices Act or other Commonwealth or
State Law.
Philips Consumer Electronics warrants its products
to the purchaser as follows and subject to the stated
conditions.
3 Years free Repair Service - at Philips ASC
Colour Television, Plasma Television, LCD Television,
Projection Televsion, DVDR/VCR Combo, DVD
Recorder, DVD Recorder with Hard Drive, LCD
Projectors, Wireless Audio Systems
1 Year free Repair Service - at Philips ASC
Audio Systems & Home Theatre Systems.
1 Year free Replacement – at your Retailer
Portable Audio, MP3 Infotainment products, Video
Cassette recorders, DVD Player, DVD/VCR Combo
Player, Portable DVD/LCD player.
Conditions of Repair Warranty
1.
All claims for warranty service should be made to
your nearest Philips Authorised Service Centre.
Reasonable evidence of date of purchase must be
provided.
2.
This warranty extends only to defects in material or
workmanship occurring under normal use of the
product when operated in accordance with the
instructions.
3.
If a replacement product is supplied under the repair
policy it is warranted, under this warranty, for the
remainder of the warranty of the original purchased
product only.
4.
Home service is provided only within the normal
service area of one of our recommended Authorised
Service Centres (ASC). It will be provided for
television receivers only, regardless of size or type
(i.e. CRT, LCD, PTV, PDP). All other products are to
be taken or sent by the consumer to the workshop
of your nearest ASC (at the Consumer's expense).
5.
This Manufacturers Warranty is limited to 3 months
for above listed Consumer Electronics products if
used in commercial applications.
6.
Philips may, at its discretion choose to replace rather
than repair any product covered by this warranty.
7.
This Manufacturers Warranty is neither transferable
nor valid in countries other than Australia.
Warranty valid for all new products purchased after 1st April 2006
This warranty does not cover:
a) Mileage or travel outside the normal service
area covered by selected Authorised Service
Centre.
b) Service costs arising from failure to correctly
adjust the controls of the product or to observe
the instructions, or inspections that reveal that the
product is in normal working order.
c) Product failures caused by misuse, neglect,
accidental breakage, transit damage, inexpert
repairs or modification by un-authorised persons,
external fires, lightning strikes, floods, vermin
infestation or liquid spillage.
d) Cleaning of video or audio heads.
e) Inadequate receiving antennae.
f) Replacement of worn or used batteries or
other consumables.
g) Consumer products used in commercial
applications (This warranty is limited to 3 months
only).
h) Second hand products.
The conditions contained in this warranty
card replace and override the provision of
the Philips World-Wide Guarantee for
products purchased in Australia and used
in Australia.
Service is provided through more than 100
accredited Authorised Service Centres throughout
Australia. For direct contact with the nearest
recommended Authorised Service Centre in
capital & regional cities/towns
Authorised Service Centre Network
1300 361 392
Customer support is provided in Australia by our
trained call centre staff. For assistance with product
features and specifications, please call
Technology Care Centre
1300 363 391
Please record the following information for
your records and keep in a safe place.
We recommend retaining your purchase
receipt to assist with any warranty claim.
Model number:....................................................
Serial number:....................................................
Date of purchase:....................................................
Retailer :....................................................
Philips Consumer Electronics
a division of Philips Electronics Australia Limited
ABN 24 008 445 743, Level 1, 65 Epping Road
NORTH RYDE NSW 2113
New Zealand
- Guarantee and Service for New Zealand
Thank-you for purchasing this quality Philips
product.
Philips New Zealand Ltd guarantees this
product against defective components and
faulty workmanship for a period of 12 months.
Any defect in materials or workmanship
occurring within 12 months from the date of
purchase subject to the following conditions will
be rectified free of charge by the retailer from
whom this product was purchased.
Conditions
1.
The product must have been purchased in New
Zealand. As proof of purchase, retain the
original sales docket indicating the date of
purchase.
2.
The guarantee applies only to faults caused by
defective components, or faulty workmanship
on the part of the manufacturer.
3.
The guarantee does not cover failures caused
by misuse, neglect, normal wear and tear,
accidental breakage, use on the incorrect
voltage, use contrary to operating instructions,
or unauthorised modification to the product or
repair by an unauthorised technician.
4.
Reasonable evidence (in the form of a sales
docket) must be supplied to indicate that the
product was purchased no more than 12
months prior to the date of your claim.
5.
In the event of a failure, Philips shall be under
no liability for any injury, or any loss or damage
caused to property or products other than the
product under guarantee.
This guarantee does not prejudice your rights
under common law and statute, and is in
addition to the normal responsibilities of the
retailer and Philips.
How to claim
Should your Philips product fail within the
guarantee period, please return it to the retailer
from whom it was purchased. In most cases the
retailer will be able to satisfactorily repair or
replace the product.
However, should the retailer not be able to
conclude the matter satisfactorily, or if you have
other difficulties claiming under this guarantee,
please contact
The Guarantee Controller
Philips New Zealand Ltd.
4 P .O. Box 41.021
Auckland
3 (09) 84 94 160
fax 3 (09) 84 97 858
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