M1250/2250 Feature Key Modes - Nortel Meridian M1250 Description

M1250/2250 feature key modes

• hard disk with at least 4 MB free disk space
• 17-inch color monitor (SVGA recommended)
• MPC-2 16 bit sound board
• Network interface adapter
For complete installation and operation instructions, refer to the Meridian 1
Attendant PC Installation Guide and Meridian 1 Attendant PC User Guide.
Functions shown for some of the feature keys in Table 2 page 22 vary,
depending on which console mode is in effect while the key is being pressed.
Table 1 on page 34 lists the various alternate feature key functions.
When a feature key is pressed while the attendant console is in a mode other
than normal or Level 1, nothing happens.
When in the normal call processing mode, access the Level 1 mode by
pressing the Shift key. The LCD indicator beside the shift key lights and
remains on throughout all options and menus. , It goes out only upon return
to normal call processing. All call processing keys that do not have a dual
function perform normally while the console is in Level 1 mode. Press the
Shift key again to return to normal call processing.
On early releases of the M1250 attendant console, press the pound (#) key to
return from any menu on the display screen to the Level 1 mode. On the
M2250 attendant console and later releases of the M1250, press the pound (#)
key to exit from any submenu from the Options menu, or from the
Diagnostics menu to normal operating mode. Press the Shift key to return to
the Level 1 mode.
Level 1 mode also provides access to additional call processing features, as
well as to options and maintenance features. One of the additional call
processing features is access to Trunk Group Busy (TGB) keys that are
locked out in normal mode. For example, in normal mode, there are eight
available TGB keys on the M1250 and 10 on the M2250. With QMT2
enabled, the number of TGB keys on each console is doubled.
Attendant console operation
Attendant Consoles Description
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