Troubleshooting; Why Can't I Access The Web-Based Configuration Utility - D-Link NUCLIAS CONNECT DAP-2680 User Manual

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DAP-2680. Read the following
descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the
screenshots on your computer will look similar to the following examples.)

Why can't I access the web-based configuration utility?

When entering the IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a website on the Internet or have
to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP
subnet to connect to the web-based utility.
y Make sure you have an updated Java-enabled web browser. We recommend the following:
y Internet Explorer 7.0 or higher, Chrome, Firefox, or Safari 4 or higher
y Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or
connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.
y Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal
Firewall, and Windows® firewall may block access to the configuration pages. Check the help files included with your firewall software for more
information on disabling or configuring it.
y Configure your Internet settings:
Go to Start > Settings > Control Panel. Double-click Internet Options icon. From the Security tab, click the button to restore the settings
to their defaults.
Click Connection tab and set the dial-up option to Never Dial a Connection. Click LAN Settings. Make sure nothing is checked. Click OK.
Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
Close your web browser (if open) and open it.
y Access the web management. Open your web browser and enter the IP address of your D-Link access point in the address bar. This should
open the login page for your the web management.
y If you still cannot access the configuration, unplug the power to the access point for 10 seconds and plug back in. Wait about 30 seconds and
try accessing the configuration. If you have multiple computers, try connecting using a different computer.
D-Link DAP-2680 User Manual
Troubleshooting
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