Before Calling Service Personal - Toshiba TLP-X10E Manual

Before calling service personal

Check the following points before asking for support service. Refer also to "Trouble indications".
Symptom
The power does not come on. • The power cord is disconnected.
• The lamp cover is not attached correctly.
The power turns off while • The ambient temperature of the projection room is too high.
using the projector.
No image appears. • The lens cover is on.
• The wrong input is selected.
• The muting mode is on.
• The "Brightness" adjustment is at its darkest.
• The source is not correctly connected to the projector.
No sound is heard. • The wrong input is selected.
• The muting mode is on.
• The sound volume is at the minimum.
• The source is not correctly connected to the projector.
Desired input source cannot • Input is not set so that it can be selected with the INPUT button.
be selected by the INPUT By default, only the RGB1 and video input modes can be selected.
button.
RGB1 input or Y/P /P input • The COMPUTER IN 1 connector's input setting is wrong.
B R
colors are not right.
RGB2 input image does not • The COMPUTER IN 2 connector's input setting is wrong.
appear. • The signal cable type is wrong.
Digital RGB input image does • The COMPUTER IN 2 connector's input setting is wrong.
not appear. • The signal cable type is wrong.
The image is blurred. • The lens is dirty.
Focusing is uneven. • The picture is out of focus.
• The projection distance is not appropriate.
• The projecting light is not hitting the screen squarely.
• The "Brightness", "Contrast", "Sharpness" or "Phase" adjustments
are not correct.
The picture is dim. • The "Brightness" or "Contrast" adjustments are not correct.
• The lamp life is ending.
Cause
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Correction
Firmly plug in the power cord.
Attach the cover correctly.
Lower the ambient temperature of the projection room,
and turn the power on.
Take off the lens cover.
Select the input source correctly.
Press MUTE to restore the picture.
Make the "Brightness" adjustment.
Connect the source correctly to the projector.
Select the input source correctly.
Press MUTE to restore the sound.
Adjust the sound volume.
Connect the source correctly to the projector.
Set from the menu screen so that the source can be
selected with the INPUT button.
At the menu screen, set for the proper input signal type.
At the menu screen, set for the proper input signal type.
Use a proper signal cable.
At the menu screen, set for the proper input signal type.
Use a proper signal cable.
Clean the lens with a blower or lens cleaner, etc.
Focus the picture.
Adjust the distance properly.
Adjust the projecting direction so that the light hits the
screen squarely.
Make the "Picture" adjustments.
Make the "Picture" adjustments.
Replace the lamp.
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