Attaching The Paper Tray; Troubleshooting; Removing Jammed Paper; Downloading Drivers, Utilities, And Manuals - Epson TM-C100 User Manual

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9. Attach the AC adapter and then turn on the printer power.
When the power is turned on, the printer recognizes the ASF, which enables printing on slip paper.
Inserting Slip Paper
Note:
Be sure that the slips are flat, without curls, folds, or wrinkles.
Do not print on a medicine or other paper bag that is glued together in the middle of the back side.
When the ASF is attached, if you insert paper by hand using the release lever to open the paper entrance,
any paper already in the printer is ejected. If you want to insert paper by hand with the ASF attached,
wait until the printer is in the paper waiting status (the PAPER LED flashes) and then insert the paper
by hand.
When the ASF is used to insert paper, the paper is fed backward; therefore, if there are any obstacles, the
paper may not be inserted correctly. Be sure to have enough room behind the printer.
1. Be sure that the printer power is turned on.
2. Handle paper carefully and align the edges. Be sure that the paper is not curved. See illustration O.
3. Insert the paper vertically with the printable surface face up, aligning the paper with the left edge of
the ASF.
4. Squeeze the edge guide and move the edge guide to the right or left to align it with the edge of the set
paper. See illustration B.
Note: If you insert paper less than 80 mm {3.1"} long by mistake, you might not be able to remove the
paper from the top of the ASF. In this case, remove the ASF from the printer and then remove the
paper.

Attaching the Paper Tray

Insert the hooks of the paper tray into the slots on the lower part of the printer. Pull the concave part of
the paper tray to extend it. See illustrations L and M.
Note:
The paper tray is used to support smooth paper ejection and to keep printed paper in place temporarily.
When printing, be sure the paper tray is attached.
When printing on roll paper continuously, depending on the roll paper length, printed paper that is
allowed to accumlate on the paper tray might impede paper ejection, printed paper might fall from the
tray, or the order of the printed paper might be changed. Therefore, it is recommended to remove each
printed paper before the next is printed.

Troubleshooting

❏ See "About Errors" under "Control Panel (LEDs and Switches)" mentioned previously.
❏ If the printer cover is open, close the cover.
❏ If a paper jam occurs, see "Removing Jammed Paper" below.

Removing Jammed Paper

1. Turn off the power.
2. Press the release lever.
3. Remove the jammed paper slowly.
4. Open the printer cover by using the tab to check if jammed paper remains.
5. If there is any jammed paper in the printer, use a tool such as tweezers to remove it. Be careful not to
touch the flat cable or the ink tube when removing the paper.
Note: If it is difficult to remove the jammed paper, contact a qualified service person. If you try to
remove it by force, you may damage the printer.

Downloading Drivers, Utilities, and Manuals

Drivers, utilities, and manuals can be downloaded from one of the following URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
http://www.epson-pos.com/
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