Appendix; Service And Support - Siemens LOGO! 8 Manual

6 Appendix

Appendix
6
6.1

Service and Support

Industry Online Support
Do you have any questions or need support?
Siemens Industry Online Support offers access to our entire service and support
know-how as well as to our services.
Siemens Industry Online Support is the central address for information on our
products, solutions and services.
Product information, manuals, downloads, FAQs and application examples – all
information is accessible with just a few mouse clicks at
https://support.industry.siemens.com/
Technical Support
Siemens Industry's Technical Support offers quick and competent support
regarding all technical queries with numerous tailor-made offers – from basic
support to individual support contracts.
Please address your requests to the Technical Support via the web form:
www.siemens.com/industry/supportrequest
Service offer
Our service offer comprises, among other things, the following services:

Product Training

Plant Data Services

Spare Parts Services

Repair Services

On Site and Maintenance Services

Retrofit & Modernization Services

Service Programs and Agreements
Detailed information on our service offer is available in the Service Catalog:
https://support.industry.siemens.com/cs/sc
Industry Online Support app
Thanks to the "Siemens Industry Online Support" app, you will get optimum
support even when you are on the move. The app is available for Apple iOS,
Android and Windows Phone.
https://support.industry.siemens.com/cs/ww/en/sc/2067
Time Switch Function
Entry ID: 109745699, V1.0, 04/2017
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