Zanussi ZWI 71000 WA User Manual page 19

Problem
Unsatisfactory washing re-
sults:
The door will not open:
The machine vibrates is noisy:
Spinning starts late or the
machine does not spin:
The machine makes an un-
usual noise:
No water is visible in the
drum:
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Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait a few minutes before opening the door.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the laundry
is not evenly distributed in the drum. The laundry is redistributed by re-
verse rotation of the drum. This may happen several times before the un-
balance disappears and normal spinning can resume. If, after 10 minutes,
the laundry is still not evenly distributed in the drum, the machine will not
spin. In this case, redistribute the load manually and select the spin pro-
gramme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the
spinning programme.
The machine is fitted with a type of motor which makes an unusual noise
compared with other traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the drum when spinning,
as well as increased stability of the machine.
Machines based on modern technology operate very economically using
very little water without affecting performance.
Possible cause/Solution
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