Connecting To An External Control System - Shure QLX-D Series Manual

QLX-D Wireless System
3. The port LEDs on the receiver will illuminate to indicate network connec-
tivity and network traffic.
Automatic IP Addressing
1. Enable a DHCP service on the server or use a DHCP enabled router.
2. When the receiver is powered on, the DHCP server will automatically
assign an IP address to the receiver.
Tip: Use the network reset option available in the advanced features menu
to return the receiver to the default DHCP addressing mode.
Configuration Tips
• Use shielded Cat 5 or better Ethernet cables to ensure reliable network
performance
• The LEDs on the Ethernet port illuminate indicating a network connection
is active
• The network icon illuminates when the receiver detects additional Shure
devices on the network
• All components must operate on the same subnet
• Use multiple Ethernet switches to extend the network for larger installa-
tions
Network Troubleshooting
• Use only one DHCP server per network
• All devices must share the same subnet mask
• All receivers must have the same level of firmware revision installed
• Look for the illuminated network icon on the front panel of each device:
If the icon is not illuminated, check the cable connection and the LEDs
on the Ethernet port.
If the Ethernet port LEDs are not illuminated and the cable is plugged in,
replace the cable and recheck the LEDs and network icon.
To check connectivity of WWB6 to the network:
1. Start WWB6 software and use Inventory view to see devices connected
to the network.
2. If not, find the IP address from one of the devices on the network (such
as a receiver) and see if you can ping it from the computer running
WWB6.
3. From a WINDOWS/MAC command prompt, type 'ping IPADDRESS' of
the device (e.g. "ping 192.168.1.100").
4. If the ping returns success (no packet loss), then the computer can
communicate with the device on the network. If the ping returns failure
(100% packet loss), then verify that the IP address of the computer is on
the same subnet as the receiver.
5. If the pings are successful and the devices still do not show up in the
WWB6 inventory, check to ensure all firewalls are either disabled or allow
the WWB network traffic to pass to the application. Check that firewall
settings are not blocking network access.

Connecting to an External Control System

The receiver connects to external controls systems (AMX or Crestron) via
Ethernet cables.
Managing QLX-D with Wireless Workbench 6
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Setting the IP Address and Subnet Mask Manually
IP addresses and subnet masks can be manually set from the advanced
menu in the receiver or from the monitor panel in Wireless Workbench 6.
Network settings entered manually must be valid and conform to IP protocols
to ensure proper network communication.
Receiver Menu
IP addresses and subnet addresses contain 4 groups of numbers. Each
group can contain up to 3 digits. A decimal point separates each group.
When setting an IP address or subnet address, each of the 4 groups must
be edited individually. The following diagram shows how the groups are
mapped to the receiver display:
000.000. 000. 000
1. Press menu while holding the enter button to access the advanced menu.
2. Press the menu button to navigate to the IP menu.
3. Use the arrow buttons to set the mode to St (static) and press enter.
4. Use the arrow buttons to edit the first group. Press enter to save and
continue to the next group.
5. Use the arrow buttons and enter button to edit the remaining 3 groups.
6. When group 4 has been edited, the display will show the subnet mask
menu. Use the arrow buttons to scroll and select a preset value for each
of the subnet mask groups.
7. When finished, press enter to save settings.
Note: To restore automatic DHCP IP addressing, enter the IP menu and
select AU (automatic). The Network Reset menu option can also be used to
restore DHCP addressing.
Wireless Workbench 6
1. Open the Channel Properties tab in WWB6.
2. Click on Utilities and set the networking mode to Manual.
3. Enter valid numbers in the IP and Subnet fields.
4. When finished, select Apply.
• Connection: Ethernet (TCP/IP; QLXD receiver is the client)
• Port: 2202
For a comprehensive list of command strings, visit: http://shure.custhelp.com/
Shure Incorporated
2017/10/04