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TROUBLESHOOTING
Abnormal operation
Problem
The remote control doesn't work
Monitor turns off suddenly
Video problems
Problem
No picture & No sound
Picture appears slowly after
switching on
No or poor color or poor picture
Horizontal/vertical bars or picture
shaking
No picture when connecting HDMI
Brightness is significantly different
from monitor to monitor.
Audio problems
Problem
No output from one of the speakers
Unusual sound from inside the
product
No sound when connecting HDMI
Check to see if there is any object between the Monitor and the remote control
y
causing an obstruction. Ensure you are pointing the remote control directly at
the Monitor.
Ensure that the batteries are installed with correct polarity (+ to +, - to -).
y
Install new batteries.
y
Is the sleep timer set?
y
Check the power control settings. Power interrupted.
y
Check whether the product is turned on.
y
Is the power cord inserted into wall power outlet?
y
Test the wall power outlet, plug another product's power cord into the outlet
y
where the product's power cord was plugged in.
This is normal, the image is muted during the product startup process. Please
y
contact your service center, if the picture has not appeared after five minutes.
Adjust Color in menu option.
y
Keep a sufficient distance between the product and the VCR.
y
Are the video cables installed properly?
y
Activate any function to restore the brightness of the picture.
y
Check for local interference such as an electrical appliance or power tool.
y
If the HDMI cables don't support High Speed HDMI, it can cause flickers or
y
no screen display. In this case use the latest cables that support High Speed
HDMI.
Check that the dip switch of the monitor is set correctly.
y
Check that the brightness adjustment connector is working correctly.
y
Adjust Balance in menu option.
y
A change in ambient humidity or temperature may result in an unusual noise
y
when the product is turned on or off and does not indicate a fault with the
product.
Check High Speed HDMI cable.
y
TROUBLESHOOTING
Resolution
Resolution
Resolution
41
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