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Troubleshooting
Unit doesn't respond (no sound)
•
Check that all connections are correct and properly plugged in.
•
Make sure your device is properly paired with the iBTW390.
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Make sure the Power is ON.
•
Make sure unit is not connected to an outlet controlled by a switch.
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Make sure volume is up on your Bluetooth device and on unit.
Unit doesn't respond (locked up or frozen)
•
The unit may need to be reset. To do so, unplug the unit from power source and remove the backup battery.
Let unit stand for 2 minutes. Re-install backup battery and connect unit to power source. You will need to
reset the clock, Bluetooth and any other settings.
Trouble pairing device/computer with iBTW390
Bluetooth implementation varies depending on your device's hardware and operating system.
•
When you power ON the unit, it will automatically link with the last previously paired Bluetooth device if the
device is still within range (about 33 feet).
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Make sure your device is working properly. Check your device's manual for Bluetooth pairing details.
•
To clear all Bluetooth devices, press and hold the Bluetooth Button for 10 seconds when unit is not in pairing
mode. A tone will sound.
Maintenance
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Place the unit on a level surface away from sources of direct sunlight or excessive heat.
•
Protect your furniture when placing your unit on a natural wood and lacquered finish. A cloth or other
protective material should be placed between it and the furniture.
•
Clean your unit with a soft cloth moistened only with mild soap and water. Stronger cleaning agents, such as
benzene, thinner or similar materials can damage the surface of the unit.
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