Chapter 5. Setting Up The Tssc For Use With The Ts7650G - IBM System Storage TS7600 ProtecTIER Series Installation Roadmap Manual

Chapter 5. Setting up the TSSC for use with the TS7650G

Before the TSSC can be used to support the gateway, you must first configure the
TSSC's Call Home, firewall, and network communications settings.
Before you begin
Procedure
© Copyright IBM Corp. 2008, 2010
1. If the TSSC is not already powered-on, do so now.
Note: When powering on the TS3000 TSSC several hardware checks run
automatically. During these checks failure indications are displayed for the
Eclipse Framework and AOTM. These failure indications can be ignored as
they are normal and do not interfere with the operation of the TSSC or its
communication to the ProtecTIER server. Failure indications other than those
noted require attention. Identify any failing routines and if needed, contact
your next level of support.
2. If prompted for login information, enter the username: service and the
password: service.
The TSSC's blue desktop displays. See Figure 16 on page 44.
3. Configure the TSSC for Call Home. Before doing so, take note of following
important information:
v The Call Home setup procedure has been revised. If outdated procedures
are used, the total Call Home solution may not be enabled and the process
will fail. To ensure that you are using the most current instructions, refer to
the relevant sections in the IBM System Storage TS3000 System Console
(TSSC) Maintenance Information, provided on the IBM System Storage TS7650
with ProtecTIER Publications CD.
v Do not select the Software Call Home checkbox unless you are certain your
support center supports sending Software Call Home events down the
hardware entitlement path. Enabling the routing of Software Call Home
calls down the hardware entitlement path may cause software entitlement
issues. While this may be supported for customers in Europe or Asia, it is
not supported in the United States. With consideration of the preceding
statement regarding your region, select the Software Call Home checkbox
in the TSSC Setup GUI to set the software Call Home flag. If the flag is not
set, software problems must be reported by the customer. When a software
problem is detected, the logs are collected and stored on the TSSC in this
location: /var/enc/SWCH.
4. When Call Home setup is complete, return to this page and go to step 5.
5. Right-click on the TSSC's blue desktop.
The IBM TS3000 System Console menu displays. See Figure 16 on page 44.
6. Select System Console Actions → Console Configuration Utility.
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