ATEN CL3108 User Manual

ATEN CL3108 User Manual

8/16-port short depth ps/2-usb vga single rail widescreen lcd kvm switch
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8/16-Port Short Depth PS/2-USB VGA Single Rail
WideScreen LCD KVM Switch
CL3108 / CL3116
User Manual
www.aten.com

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Summary of Contents for ATEN CL3108

  • Page 1 8/16-Port Short Depth PS/2-USB VGA Single Rail WideScreen LCD KVM Switch CL3108 / CL3116 User Manual www.aten.com...
  • Page 2: Emc Information

    CL3108 / CL3116 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: User Information

    CL3108 / CL3116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 4: Package Contents

    © Copyright 2019 ATEN® International Co., Ltd. Manual Date: 2019-09-03 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 5: Table Of Contents

    CL3108 Rear View ........
  • Page 6 CL3108 / CL3116 User Manual LCD Adjustment Settings ........23 Hot Plugging .
  • Page 7 Connection Tables ......... . 63 CL3108 to Compatible 8-Port Switches ..... . . 63 CL3108 to Compatible 16-Port Switches .
  • Page 8: About This Manual

    CL3108 / CL3116 User Manual About this Manual This user manual is provided to help you get the most from your CL3108 / CL3116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 11: Introduction

    USB mouse port that only supports HID device for keyboard and mouse. As a feature-rich LCD KVM Switch, the CL3108 / CL3116 is aimed not just to achieve but exceed the requirements for space utility optimization, superior video quality, adaptive deployment, and operational versatility, and thus is ideal for control rooms with limited space in any industry.
  • Page 12: Features

    Reliability and Operational Versatility  Superior video quality – up to 1366 x 768; DDC2B  Cascade up to 2 levels – CL3108 controls up to 128 computers or CL3116 controls up to 256 computers from a single console (With compatible KVM Switches: CS1308, CS1316) ...
  • Page 13: Installation Flexibility

     Standard rack mount kit included  Optional Easy Installation Rack Mounting Kit available*  No software required  Firmware upgradable  Supports hot-plugging Note: *The East Installation Rack Mounting Kit-Short/Long, 2X-041G/2X- 042G is sold separately. Contact your ATEN dealer for product information.
  • Page 14: Requirements

    CL3108 / CL3116 User Manual Requirements Computers The following hardware components are required for each computer:  A VGA, SVGA, or multisync video graphics card with an HDB-15 port.  PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.
  • Page 15: Components

    Chapter 1. Introduction Components Front View Note: While it is the CL3108 that is pictured above, the CL3116 is identical with the exception of having 16 KVM ports instead of 8.
  • Page 16 Firmware The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the CL3108 / CL3116 plugs into this 3.5 mm audio jack. Firmware During normal operation and while performing a firmware Upgrade Switch upgrade, this switch should be in the NORMAL position.
  • Page 17: Cl3108 Rear View

    Chapter 1. Introduction CL3108 Rear View Component Description Power Socket This is a standard 3-prong AC power socket. The power cord from an AC source plugs in here. Power Switch This standard rocker switch powers the unit on and off.
  • Page 18: Cl3116 Rear View

    CL3108 / CL3116 User Manual CL3116 Rear View Component Description Power Socket This is a standard 3-prong AC power socket. The power cord from an AC source plugs in here. Power Switch This standard rocker switch powers the unit on and off.
  • Page 19: Hardware Setup

    Hardware Setup Overview The CL3108 / CL3116 is a switch designed to work with USB and PS/2 interfaces. It utilizes custom KVM cables that serve as intermediaries between the switch and computers. A custom KVM cable is required for each computer.
  • Page 20: Standard Rack Mounting

    CL3108 / CL3116 User Manual Standard Rack Mounting A standard rack mounting kit is provided with your CL3108 / CL3116 and can be mounted in 1U of rack space. The kit enables the switch to be mounted in rack with a depth of 42.0-72.0 cm. The installation procedures are described in the following sections.
  • Page 21 1. Attach the left and right mounting brackets to the back of the rack, installing four screws in the tabs to secure them in place. 2. Two people to insert the CL3108 / CL3116, by sliding its left and right side bars into the mounting brackets.
  • Page 22: Grounding

    CL3108 / CL3116 User Manual 3. While one person hold the weight of the CL3108 / CL3116, have a second person to install four screws in the front tabs to secure the module to the front of the rack. Note: Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.
  • Page 23: Single Level Installation

    In a single level installation, there are no additional switches cascaded from the first unit. To set up a single level installation do the following: Note: The CL3116 is pictured below. The CL3108 rear panel is the same as the CL3116, except that it has 8 KVM ports instead of 16.
  • Page 24: Cable Connection Diagrams

    CL3108 / CL3116 User Manual Cable Connection Diagrams KVM Cable Installation Diagrams USB KVM Cable Connection PS/2 KVM Cable Connection...
  • Page 25: Two Level Installation

    Note: The CL3108 / CL3116 can only be installed as the first switch in a two level installation as its LCD, keyboard and mouse are used as the console and all second level switches require an external console port to be cascaded.
  • Page 26 CL3108 / CL3116 User Manual Two Level Installation Diagram CL3116 CS1316...
  • Page 27: Basic Operation

    Basic Operation Opening the Console The CL3108 / CL3116's console is located under the top cover. To access the console, slide the console module out and raise the cover. Note: As a safety precaution, to keep the console from accidentally sliding out, the console is locked into the In position.
  • Page 28 CL3108 / CL3116 User Manual 2. Slide the module all the way out until it automatically locks in place. 3. Open the cover by pulling the Release Bar on the handle as pictured below.
  • Page 29: Closing The Console

    Chapter 3. Basic Operation 4. Below picture is what the CL3108 / CL3116 looks like when it is opened Closing the Console To slide the console module back in, do the following: 1. Close the cover. 2. Push the module all the way in until it automatically locks in place.
  • Page 30: Operating Precautions

    CL3108 / CL3116 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work.
  • Page 31: Powering Off And Restarting

    Chapter 3. Basic Operation Powering Off and Restarting If it becomes necessary to power off the CL3108 / CL3116, do the following before restarting it: 1. Shut down all the computers that are attached to the CL3108 / CL3116. Note: Unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 32: Lcd Osd Configuration

    CL3108 / CL3116 User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function ...
  • Page 33: Lcd Adjustment Settings

    Chapter 3. Basic Operation LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase If pixel jitter or horizontal line noise is visible on the display, your LCD may have the wrong phase setting.
  • Page 34: Hot Plugging

    CL3108 / CL3116 User Manual Hot Plugging The CL3108 / CL3116 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work...
  • Page 35: Port Id Numbering

    Chapter 3. Basic Operation Port ID Numbering Each port on a CL3108 / CL3116 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID that the computer is connected to – either with the OSD (see OSD Operation, page 27), or with the Hotkey port selection method (see Keyboard Port Operation, page 39).
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  • Page 37: Osd Operation

    OSD Hotkey You can display the OSD on the console monitor while also viewing the display of any port on the CL3108 / CL3116 by pressing the [Scroll Lock] key twice. Note: You can optionally change the OSD hotkey to the Ctrl key, in which case you would press [Ctrl] twice (see OSD Hotkey, page 31).
  • Page 38: Osd Main Screen

    CL3108 / CL3116 User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.
  • Page 39: Osd Navigation

    Chapter 4. OSD Operation OSD Navigation  To dismiss the menu, and deactivate OSD, click the X at the upper right corner of the OSD window; or press [Esc].  To log out, click F8 at the top of the main screen, or press [F8]. ...
  • Page 40: F1: Goto

    CL3108 / CL3116 User Manual F1: GOTO Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID.  To use the name method, key in 1; key in the port's Name; then press [Enter].
  • Page 41: F3: Set

    Chapter 4. OSD Operation F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login. To change a setting: 1.
  • Page 42 CL3108 / CL3116 User Manual (Continued from previous page.) Setting Function SCAN–SKIP Selects which computers will be accessed under skip mode (see MODE F5 SKP, page 36), and Auto Scan mode (see F7 SCAN, page 37. Choices are: ALL - All the ports which have been set accessible (see SET ACCESSIBLE PORTS, page 33);...
  • Page 43: F4: Adm

    Chapter 4. OSD Operation F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 44 CL3108 / CL3116 User Manual (Continued from previous page.) Setting Function SET LOGOUT If there is no input from the console for the amount of time set with TIMEOUT this function, the user is automatically logged out. A login is necessary before the console can be used again.
  • Page 45 3. Press [Esc] to exit. The operating system you selected is assigned to the KVM port. FIRMWARE In order to upgrade the CL3108 / CL3116 firmware (see page 52), UPGRADE you must first enable Firmware Upgrade mode with this setting.
  • Page 46: F5: Skp

    CL3108 / CL3116 User Manual F5: SKP Clicking the F5 field or pressing [F5] invokes Skip (SKP) mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next available one.
  • Page 47: F7: Auto Scan

    Chapter 4. OSD Operation F7: AUTO SCAN Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.
  • Page 48: F8: Lout

    CL3108 / CL3116 User Manual F8: LOUT Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With...
  • Page 49: Keyboard Port Operation

    Keyboard Port Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CL3108 / CL3116 provides the following hotkey port control features:  Selecting the Active Port  Auto Scan Mode Switching ...
  • Page 50: Control And F12 Keys

    CL3108 / CL3116 User Manual Control and F12 Keys 1. Hold down the Ctrl key; 2. Press and release the F12 key; 3. Release the Ctrl key: [Ctrl] + [F12] When Hotkey mode is active:  A command line appears on the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background, and displays the subsequent hotkey information that you key in.
  • Page 51: Auto Scan Mode

    Chapter 5. Keyboard Port Operation Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 32 for more information.
  • Page 52: Skip Mode

    CL3108 / CL3116 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval.
  • Page 53: Computer Keyboard / Mouse Reset

    / mouse control on the computer after pressing [F5], perform a console keyboard and mouse reset. For more information see Port Selection Pushbutton / LEDs (8 for CL3108, 16 for CL3116), page 6. Hotkey Beeper Control The beeper (see Activate Beeper, page 34) can be hotkey toggled on and off.
  • Page 54: Quick Hotkey Control

    CL3108 / CL3116 User Manual Quick Hotkey Control The Quick Hotkey (see HOTKEY, page 32) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
  • Page 55: Port Os Control

    Chapter 5. Keyboard Port Operation Port OS Control A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
  • Page 56: Restore Default Values

    CL3108 / CL3116 User Manual Restore Default Values This administrator only hotkey restores the CL3108 / CL3116 default values. See RESTORE DEFAULT VALUES, page 34. To restore the default values, key in the following hotkey combination: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
  • Page 57: Hotkey Summary Table

    [Port ID] [Enter] Switches access to the computer that corresponds to that Port ID (CL3108: 01 ~ 08; CL3116: 01 ~ 16). Toggles the beeper on or off. (Default Setting is On) [Esc] or [Spacebar] Exits hotkey mode or to quit the Setting Mode.
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  • Page 59: Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 60: Sun Keyboard

    CL3108 / CL3116 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 61: The Firmware Upgrade Utility

    Downloading the Firmware Upgrade Package To download the firmware upgrade package: 1. From a computer that is not part of your KVM installation go to our ATEN website and choose the model name that relates to your device. A list of available firmware upgrade packages appears.
  • Page 62: Preparation

    To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your CL3108 / CL3116. Note: Slide your Firmware Upgrade Recovery Switch to Normal position for upgrade.
  • Page 63: Starting The Upgrade

    Chapter 7. The Firmware Upgrade Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 64 CL3108 / CL3116 User Manual 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue or cancel.
  • Page 65: Upgrade Succeeded

    Chapter 7. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful. Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.
  • Page 66: Firmware Upgrade Recovery

    5. After the CL3108 / CL3116 has been successfully upgraded, power it off, and slide the Firmware Upgrade Recovery Switch back to the Normal position. 6. If the CL3108 / CL3116 is one of the cascaded switches, plug it back into the installation. 7. Power the CL3108 / CL3116 back on.
  • Page 67: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 68 CL3108 / CL3116 User Manual  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 69: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 70: Technical Support

    CL3108 / CL3116 User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation...
  • Page 71: Specifications

    Appendix Specifications Function CL3108NX CL3116NX Computer Direct Connections Max. 128 (via cascade) 256 (via cascade) Port Selection OSD, Hotkey, Pushbutton Connectors KVM Ports 8 x SPHD-18 Female 16 x SPHD-18 Female (Yellow) (Yellow) USB Port 1 x USB Type A Female F/W Upgrade 1 x 3.5 mm Audio Jack Female (Black) Power...
  • Page 72 CL3108 / CL3116 User Manual Function CL3108NX CL3116NX Scan Interval 1–255 Seconds Maximum Input Power Rating AC 100-240V; 50-60 Hz; 1 A Power Consumption 110V:14.1W:70BTU 220V:14.9W:74BTU Environment Operating Temp. 0–40ºC Storage Temp -20–60ºC Humidity 0–80% RH, Non-condensing Physical Housing Metal + Plastic...
  • Page 73: Connection Tables

    Appendix Connection Tables The following tables indicate the relationship between the number of switches and the maximum number of computers that they can control. CL3108 to Compatible 8-Port Switches Switches Computers Switches Computers Switches Computers CL3108 to Compatible 16-Port Switches...
  • Page 74: Supported Kvm Switches

    CL3108 / CL3116 User Manual Supported KVM Switches The table below lists KVM switches that are compatible with the CL3108 / CL3116 and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.)
  • Page 75: Osd Factory Default Settings

    Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus Port Name Scan Duration 5 Seconds Scan-Skip Mode...
  • Page 76: Optional Rack Mounting

    68.0—105.0 While it takes two people to perform a standard installation, with an Easy- Installation kit, one person can mount the CL3108 / CL3116. To install the Easy-Installation kit, do the following: 1. Remove the right amd left standard sliding brackets from both sides of the CL3108 / CL3116.
  • Page 77 Appendix 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the CL3108 / CL3116 will be to the inside. Rear Flang Rear Flang Slide bar Slide bar Rear Attachment Rear Attachment...
  • Page 78 4. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the CL3108 / CL3116, then use the screws supplied with this package to attach the bars to the rear of the CL3108 / CL3116 (tighten the screws all the way).
  • Page 79: About Sphd Connectors

    Appendix 5. Slide the CL3108 / CL3116 open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See p. 17 for opening and closing procedures.) 6. After determining that the CL3108 / CL3116 is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.
  • Page 80: Troubleshooting

    CL3108 / CL3116 User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 81: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
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  • Page 83: Index

    Index F4: ADM, 31 F5: SKP, 34 F6: BRC, 34 F7: SCAN, 35 Activate Beeper, 32 F8: LOUT, 36 ADM, 31 factory default settings, 66 Auto Scanning, 35 Firmware upgrade Invoking Auto Scan, 39 OSD setting, 33 Pausing Auto Scan, 39 port, 50 Scan Duration, 29 recovery, 54...
  • Page 84 CL1308 / CL1316 User Manual Sun, 48 ports KVM adapter cables, 3 quick view, 33 set operating system, 33 Powering Off, 20 Adjustment settings, 22 LIST, 28 quick view ports, 33 Logout, 36 Logout Timeout, 32 Rack mounting LOUT, 36 Easy installation, 67 Optional, 67 mounting...
  • Page 85 Appendix Timeout, 32 Troubleshooting, 71 User Notice, iii two level installation, 15...

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