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Planet HDP-5240PT User Manual

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720p SIP Multi-unit Video Door
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HDP-5240PT

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Summary of Contents for Planet HDP-5240PT

  • Page 1 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT...
  • Page 2 "as it is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste; they should be collected separately. Revision User’s Manual of PLANET 720p SIP Multi-unit Video Door Phone with RFID and PoE Model: HDP-5240PT Rev: 1.00 (March, 2017)

  • Page 4: Table Of Contents

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Table of Contents Chapter 1. Product introduction ..................11 1.1 Package Contents ..................11 1.2 Overview ......................12 1.3 Features ......................16 1.4 Specifications....................17 Chapter 2. Hardware Interface and Installation ............20 2.1 Physical Descriptions...................
  • Page 5 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 6. Other Instructions ..................75 6.1 Open Door Modes ..................75 6.2 Management of Card ..................76 6.2.1 Administrator Table ................76 6.2.2 Add User Cards .................. 76...

  • Page 6: Chapter 1. Product Introduction

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 1. Product introduction 1.1 Package Contents Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device.

  • Page 7: Overview

    Security is Ensured with PLANET Video Door Phone PLANET HDP-5240PT is a SIP Door Phone with PoE feature. It supports H.264 video compression format and delivers excellent picture quality in 720p HD video resolutions at 10~30 frames per second (fps). It also supports HD (High Definition) voice and G.722 codec that relax bandwidth limitation and provide clear...
  • Page 8 SIP 2.0 Standard Compliance The HDP-5240PT supports Session Initiation Protocol 2.0 (RFC 3261) for easy integration with general voice over IP system. The IP phone is able to broadly interoperate with equipment provided by VoIP infrastructure...
  • Page 9 Finding the Door Phone via Planet Search Tool PLANET Search Tool is a simple, freely-available application for locating intercoms from the IP family in the network. After searching the network, the application shows the device name, firmware version and IP address of all intercoms found on a chart.
  • Page 10 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT...

  • Page 11: Features

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 1.3 Features  Benefits  See/Talk visitors with High Definition Video and Voice  Unlock the door with an RFID, Remote DTMF or Local Password  Control Communication and Security over Internet ...

  • Page 12: Specifications

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 1.4 Specifications Product HDP-5240PT Video Image Device 1/4" color CMOS, Pixels: 1 million Video Codec H.264 Resolution Main stream 1280 x 720 Sub-stream 640 x 360, 352 x 288, 32 x 240 Viewing Angle 110°...
  • Page 13 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Network and Protocols IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX Network Standard IEEE 802.3af Power over Ethernet IEEE 802.3at Power over Ethernet Plus 802.1p/q, DSCP L2TP / openVPN Primary and secondary DNS...
  • Page 14 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Net Weight 0.33kg Dimensions (W x D x H) 160 x 93 x 35 mm Emission CE, FCC Environment Operating Temperature -20~60°C Storage Temperature -40~70°C Relative Humidity 10~90%...

  • Page 15: Chapter 2. Hardware Interface And Installation

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 2. Hardware Interface and Installation 2.1 Physical Descriptions Camera RFID Reader Lock Status Call and Ring Status Numeric Keypad Network and (password or dialing) Registration status DSS Key with LED...

  • Page 16: Description

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 2.2 Description Interface Description The door phone has a built-in IP camera supporting a high-resolution video of up to Camera 1280 x 720 pixels. The door phone has a built-in microphone hidden in the pinhole located on the front panel.

  • Page 17: Chapter 3. Start Using

    (Check the network state of light.) 3.1.1 I/O Control Description After removing the front panel of HDP-5240PT, there are two terminal block connectors for power connection and digital I/O connections as shown in the picture below.

  • Page 18: Driving Mode Of Electric Lock (Default In Active Mode)

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT  Power Connector The HDP-5240PT requires either IEEE 802.3af/at PoE or DC power from the power connector. It shows the two-pin connector comes with a power source of 12V DC, 1A (max.).  Network Connector ...

  • Page 19: Wiring Instructions

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 3.1.4 Wiring Instructions  NO: Normally Open Contact.  COM: Common Contact.  NC: Normally Close Contact. Driving Mode Electric Lock Power Jumper No electricity Connections Active Passive signaling to...

  • Page 20: Installation

    HDP-5240PT 3.2 Installation The HDP-5240PT is constructed of four parts as shown below. Prior to the installation, the installer is required to remove the front panel of the HDP-5240PT for wall mounting. Please follow the steps below for the installation.
  • Page 21 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Step 2: Drilling Figure 2 Wall Mounting A. Place the mounting template with dimensions on the surface of a wall in a desired flat position. B. Use an electric drill to drill the 4 holes marked on the mounting template. It is recommended to drill about 30mm deep.
  • Page 22 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT B. With Phillips screwdriver, unpack the Back Panel and the main part of intercom as shown in Figure 5. Figure 5 Step 4: Hanging Shell Fixing and Cabling Figure 6 A.
  • Page 23 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Step 5: Connection Line Figure 7 Figure 8 A. Select the hole for cable supply. B. Connect the cables of RJ45, power, and electric lock to the motherboard socket as mentioned in connectors description (refer to Section 2).
  • Page 24 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT A. Use the 4 screws to tighten the main part of intercom on the back panel as shown in Figure 9. B. Push the device into the wall-mounted hanging shell and tighten it with 1 screw as shown in Figure 10.

  • Page 25: Quick Setting

    Press and hold “#” key for 3 seconds; the door phone would report the IP address by voice. Or you can also use the "Planet Door Phone Finder Utility" software to find the IP address of the device. When the HDP-5240PT is powered on, wait for 30 seconds before running the device.

  • Page 26: Chapter 4. Basic Operation

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 4. Basic Operation 4.1 Answer a Call When a call comes in, the device would answer automatically. If you cancel auto answer feature and set auto answer time, you would hear the ring at the set time and the device would auto answer after configuring the timer.
  • Page 27 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT If access code has been input correctly, the device would play siren sound to prompt the HDP-5240PT and the remote user, while input error by low-frequency short chirp. Password input successfully followed by high-frequency siren sound, while input falsely, there would be high-frequency short chirp.

  • Page 28: Browser Configuration

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 5. Page Settings 5.1 Browser Configuration When the device and your computer are successfully connected to the network, you might enter the IP address of the device in the browser as http://172.16.0.1/ and you can see the login interface of the web page management.

  • Page 29: Configuration Via Web

    Default Login User Name admin Default Login Password Report IP Address Hold # key for 3 seconds to report IP address by voice Searching Tools Planet Door Phone Finder 5.3 Configuration via Web 5.3.1 System A. Information Information Field Name...
  • Page 30 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Information Field Name Explanation Shows the configuration information of WAN port, including connection mode of Network WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port. SIP Accounts Shows the phone numbers and registration status of the 2 SIP lines.
  • Page 31 Export Configurations choice and then choose “Save Link As.” Import Configurations Find the config file, and press Update to load it to the equipment. The HDP-5240PT would restore to factory default configuration and remove all Reset to factory defaults configuration information.
  • Page 32 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT D. Upgrade Upgrade Field Name Explanation Software upgrade Find the firmware, and press Update to load it to the equipment.
  • Page 33 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT E. Auto Provision Auto Provision Field Name Explanation Common Settings Show the current config file’s version. If the config file to be downloaded is higher than the current version, the configuration would be upgraded. If...
  • Page 34 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Auto Provision Field Name Explanation General Configuration File Encryption key for common configuration file Encryption Key Save Auto Provision Save the auto provision username and password in the phone until the...
  • Page 35 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Auto Provision Field Name Explanation INFORM Sending Period Time between transmissions of “Inform”; the unit is second. F. Tools Syslog is a protocol used to record log messages using a client/server mechanism. The Syslog server receives the messages from clients, and classifies them based on priority and type.
  • Page 36 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Tools Field Name Explanation Syslog Enable Syslog Enable or disable system log. Server Address System log server IP address. Server Port System log server port. App Log Level Set the level of App log.

  • Page 37: Network

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 5.3.2 Network A. Basic Field Name Explanation Network Status The current IP address of the equipment Subnet Mask The current Subnet Mask Default Gateway The current Gateway IP address...
  • Page 38 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation If static IP is chosen, the screen below would appear. Enter values provided by the ISP. DNS Server Select the Configured mode of the DNS Server.
  • Page 39 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT In practice, VLANs are distinguished by the use of VLAN IDs.
  • Page 40 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Advanced Field Name Explanation Link Layer Discovery Protocol (LLDP) Settings Enable LLDP Enable or Disable Link Layer Discovery Protocol (LLDP). Enables the telephone to synchronize its VLAN data with the Network Switch.
  • Page 41 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 802.1X Settings Enable 802.1X Enable or Disable 812.1X. Username 802.1X user account Password 802.1X password HTTPS Certification File Upload or delete HTTPS Certification File. C. VPN The device supports remote connection via VPN. It supports both Layer 2 Tunneling Protocol (L2TP) and OpenVPN protocol.
  • Page 42 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation VPN IP Address Shows the current VPN IP address. VPN Mode Enable VPN Enable/Disable VPN. L2TP Select Layer 2 Tunneling Protocol. Select OpenVPN Protocol. (Only one protocol may be activated. After...

  • Page 43: Line

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 5.3.3 Line A. SIP You can configure a SIP server on this page. Field Name Explanation Basic Settings (Choose the SIP line to configure) Display the current line status after page loading. To get the up-to-date line Line Status status, user has to refresh the page manually.
  • Page 44 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation Codecs Settings Set the priority and availability of the codecs by adding or removing them from the list.
  • Page 45 Call Forward Number for Set the number of call forwarding when the HDP-5240PT is busy. Busy Enable call forward on no answer; when an incoming call is not answered...
  • Page 46 Set the type of call conference -- For Local, set up call conference by the Conference Type device itself; HDP-5240PT supports two remote parties. For Server, set up call conference by dialing to a conference room on the server. Server Conference Number Set the conference room number when conference type is set to be Server.
  • Page 47 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation record. If it is enabled, the device would use single codec in response to an Response Single Codec incoming call request. When this setting is enabled, the features in this section would not be handled by the device itself but by the server instead.
  • Page 48 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation have more than 1500 bytes. Enable Feature Sync Feature Sync with server. Enable GRUU Support Globally Routable User-Agent URI (GRUU). The registered server would receive the subscription package from ordinary application of BLF phone.
  • Page 49 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Basic Settings Field Name Explanation SIP Settings Local SIP Port Set the local SIP port used to send/receive SIP messages. Registration Failure Retry Set the retry interval of SIP registration when registration failed.

  • Page 50: Rfid Setting

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT The SIP STUN is used to achieve the penetration of SIP NAT; it is a realization of service. When the equipment configures the STUN server IP and port (usually the default is 3478), and selects “Use Stun SIP server”, you can make common SIP equipment achieve penetration.
  • Page 51 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Features Field Name Explanation Dial Fixed Length to Send Enable or disable dial fixed length. Send Length The number would be sent to the server after the specified digits are dialed.
  • Page 52 “6789”. Device description displayed on IP scanning tool software. Initial description is Description “HDP-5240PT IP Door Phone”. Enable Access Table: enter <Access Code> for opening door during calls. Enable Access Table Disable Access Table: enter <Remote Password> for opening door during calls.
  • Page 53 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Features Field Name Explanation Indication tone for door unlocked. There are 3 types of tone: silent, short beeps Door Unlock Indication and long beeps. Remote Code Check The remote access code length would be restricted with it. If the input access code Length length is matched with it, system would check it immediately.
  • Page 54 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Audio Setting Field Name Explanation Third Codec The third codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB, None Fourth Codec The fourth codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB, None DTMF Payload Type The RTP Payload type that indicates DTMF.
  • Page 55 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT C. Video This page allows you to set the video encoding and video capture, and other information. Video Encode Field Name Explanation Encode Only H.264 encoding format is supported...
  • Page 56 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Video Encode Field Name Explanation Activate When you select it, the main stream is enabled; otherwise, disabled Video Capture Brightness Adjust the video brightness level Adjust the video color purity; the higher the value is, the more vivid colors might be...
  • Page 57 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT D. MCAST It is easy and convenient to use multicast function to send notice to each member of the multicast via setting the multicast key on the device and sending multicast RTP stream to pre-configured multicast address. By configuring monitoring multicast address on the device, the device monitors and plays the RTP stream which is sent by the multicast address.
  • Page 58 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT multicast session currently. When page priority switch is enabled, the device would automatically ignore the low priority multicast RTP streams but receive top-level priority multicast RTP streams, and keep the current multicast session in the current status.
  • Page 59 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Purple part (host: port) It is a set of addresses and ports to listen, separated by a colon. Pink part (index / priority) Multicast is a sign of listening, but also the monitoring multicast priority. The smaller number refers to higher priority.
  • Page 60 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Monitor: IP port and priority are configured to monitor the device; when the call is initiated by multicast and the call is successful, the device would directly enter the Talking interface.
  • Page 61 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT F. Time/Date Time/Date Field Name Explanation Network Time Server Settings Time Synchronized via Enable time-sync through SNTP protocol. SNTP Time Synchronized via Enable time-sync through DHCP protocol. DHCP Primary Time Server Set primary time server address Set secondary time server address.

  • Page 62: Rfid Cards

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Time/Date Field Name Explanation Date Format 12-hour Clock Set the time display in 12-hour mode. Date Format Select the time/date display format. Daylight Saving Time Settings Location Select the user's time zone according to specific area.
  • Page 63 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT RFID Cards Field Name Explanation Import Door Card Table Click <Browse> to choose importing door card list file (doorCard.csv); click <Update> to batch import. Door Card Table You should input the top 10 digits of RFID card numbers, for example, 0004111806, Add Door Card by clicking <add>.
  • Page 64 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT B. RFID Access Field Name Explanation Import Access Table Click the <Browse> to choose to import remote access list file (access List.csv) and then clicking <Update> can batch import remote access rule.
  • Page 65 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Field Name Explanation 2. The user’s private password should be input via keypad for local door unlocking. Access Code Select Access Code Action mode Action When the feature is enabled, private password inputting and RFID reading must be Double Auth matched simultaneously for door unlocking.

  • Page 66: Call Logs

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 5.3.6 Call Logs According to open event log, the device can record up to 150 thousands of open events; it would cover the old records after the records exceed 150 thousands.

  • Page 67: Function Key

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 5.3.7 Function Key A. Function Key Settings (A) Key Event You might set up the key type with the Key Event. Type Subtype Usage None Not responding Dial Dialing function...
  • Page 68 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Type Number Line Subtype Usage Using Speed Dial mode together with Fill out the define Speed Dial whether this call is allowed to be hung up by called account re-pressing the speed dial key.
  • Page 69 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT configure via Web to monitor the multicast address and port. When the device makes a multicast, all devices monitoring the address can receive the multicast data. Calling configuration If the device is on calls, or it is a three-way conferencing, or initiated multicast communication, the device...

  • Page 70: Chapter 6. Other Instructions

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Chapter 6. Other instructions 6.1 Open door modes A. Local control (A) Local Password a. Set <Local Password> (the password is "6789" by default) via Phone Setting\Feature\Advanced Settings. b. Input password via keypad and press the "#" key, then the door would be unlocked.

  • Page 71: Management Of Card

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT 6.2 Management of Card 6.2.1 Administrator Table A. <Issuer> and <Revocation> Add Administrator cards Input a card’s ID, selected <Issuer> or <Revocation> in the field and then click <Add>; you would add administrator card.
  • Page 72 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT tone from the device. Repeat step to add more cards. (D) On the web page < Phone Setting →Features →Card Reader Working Mode > option, select <Normal>. (E) Click <Apply> and Card Reader would return to the Normal status.

  • Page 73: Delete User Cards

    720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT Only need to input the first 10 numbers. 6.2.3 Delete user cards A. Method 1: It is used to batch delete cards for starters. (A) On the web page < Phone Setting →Features →Card Reader Working Mode > option, select <Card Revoking>.
  • Page 74 720p SIP Multi-unit Video Door Phone with RFID and PoE HDP-5240PT C. Method 3: bulk delete or partially delete card records (A) On the web page <RFID Cards →Door Card Table > select the card ID and then click <Delete>.

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