Generac Power Systems Mobile Link Installation And User Manual

Cellular 4g lte remote monitoring

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Mobile Link™ Cellular 4G LTE
Para español , visita:
Pour le français, visiter :
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Remote Monitoring
Installation and User Manual
Mobile Link Customer Support
http://support.mobilelinkgen.com
US: 1-855-436-8439
Canada: 1-844-843-9436
http://www.generac.com/service-support/product-support-lookup
http://www.generac.com/service-support/product-support-lookup
000255

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Summary of Contents for Generac Power Systems Mobile Link

  • Page 1 Mobile Link™ Cellular 4G LTE Remote Monitoring Installation and User Manual 000255 Mobile Link Customer Support http://support.mobilelinkgen.com US: 1-855-436-8439 Canada: 1-844-843-9436 Para español , visita: http://www.generac.com/service-support/product-support-lookup Pour le français, visiter : http://www.generac.com/service-support/product-support-lookup SAVE THIS MANUAL FOR FUTURE REFERENCE...
  • Page 2 NOTE: The International Mobile Equipment Identity (IMEI) number is located on the bot- tom of the Mobile Link Cellular 4G LTE device. Installation and User’s Manual for Mobile Link...
  • Page 3: Table Of Contents

    Main Circuit Breaker Locations ..10 Prepare Generator (New Installations) ......10 Prepare Generator (Equipped with Existing Mobile Link Unit) ....11 Connect New Mobile Link Unit ..11 Complete Unit Installation (New and Retrofit) ......13 Troubleshooting ......14 Section 4: Registration...
  • Page 4: Section 1: Safety Introduction

    (000100a) strict compliance with the special instructions If any section of this manual is not understood, while performing the action or service are contact Mobile Link customer support at 1- essential to preventing accidents. 855-436-8439 (CAN 844-843-9436) or visit www.mobilelinkgen.com for starting, operat- ing, and servicing procedures.
  • Page 5: General Safety

    • This product is intended to be installed in dards, and regulations. Repair generally conjunction with an automatic standby gen- requires simple replacement of the assem- erator. The generator may crank and start Installation and User’s Manual for Mobile Link...
  • Page 6: Explosion Hazards

    Before placing the home standby electric system into service, fuel system lines must be correctly purged and leak tested accord- ing to applicable code. Inspect the fuel sys- tem periodically for leaks. No leakage can be permitted. Installation and User’s Manual for Mobile Link...
  • Page 7: Section 2: General Information And Setup Introduction

    Verizon is the cellular network provider. The Mobile Link cellular unit is mounted on the out- • Green: Generator is ready to operate. side of the generator and communicates with •...
  • Page 8 General Information and Setup 009154 Figure 2-1. Mobile Link Cellular Information Screen 002726b Figure 2-2. Mobile Link App Interface Installation and User’s Manual for Mobile Link...
  • Page 9: Section 3: Installation, Opera- Tion, And Troubleshooting

    • “WiFi Setup?” indicates generator equipped with Wi-Fi, but functionality is There are two distinct kits for Mobile Link cel- already disabled or has not been set up. lular units. One kit is designed for installation 2. See Figure 3-2. Use arrow keys to toggle with a new generator.
  • Page 10: Main Circuit Breaker Locations

    11. Proceed to Connect New Mobile Link Unit. 002727 Figure 3-4. Removing End Panel (Internal Breaker) 3. Turn generator OFF. Remove generator panel fuse. NOTE: There are different controller configu- rations for various model years. Installation and User’s Manual for Mobile Link...
  • Page 11: Prepare Generator (Equipped With Existing Mobile Link Unit)

    Push threaded end through controller end panel. 4. Set main utility disconnect breaker in 3. Thread antenna (C) into Mobile Link cellu- home’s electrical panel to OFF (OPEN). lar unit (D). Rotate antenna clockwise until 5. Using an appropriate fuse puller, remove secure.
  • Page 12 Mobile Link cellular unit until tight and device is secured to end panel. • Align antenna vertically. • Verify Mobile Link logo is at left side. 002733 Figure 3-9.Accessory Port (Internal Breaker) NOTE: If there is a decal labeled “Port 1” or “Accessory Prt 1,”...
  • Page 13: Complete Unit Installation (New And Retrofit)

    6. Place generator in AUTO. 008913 Figure 3-11. Mobile Link Cellular LEDs Power LED Illuminates if Mobile Link cellular unit is receiving power from generator battery. Cellular Network LED Indicates cellular signal strength. • Steady ON indicates strong signal.
  • Page 14: Troubleshooting

    Verify harness connections between Mobile Link cellular unit and generator controller are correct. Poor connection to Wait a few moments. Upon initial startup, Mobile Link will controller. not attempt to communicate with controller for approxi- mately 15 seconds.
  • Page 15: Section 4: Registration

    Registration Section 4: Registration Once the Mobile Link cellular unit has been Enter requested information when prompt- installed, it should be registered and activated ed, then click “Sign Up.” (B) to obtain full benefits of product capabilities. Enter requested generator enrollment...
  • Page 16: Section 5: Mobile Link Cellular App

    Mobile Link Cellular App Section 5: Mobile Link Cellular App Download the Mobile Link Cellular for Genera- tors app: Figure 5-1. The Mobile Link Cellular app provides generator data optimized for your mobile device: • View current generator status and upcom- ing maintenance needs.
  • Page 18 ©2018 Generac Power Systems, Inc. Generac Power Systems, Inc. All rights reserved S45 W29290 Hwy. 59 Specifications are subject to change without notice. Waukesha, WI 53189 No reproduction allowed in any form without prior 1-888-GENERAC (1-888-436-3722) written consent from Generac Power Systems, Inc. www.generac.com...

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