Windows Blue Screens; Correct Display Functionality When Nothing Is Displayed - Omron NY Series Operating Manual

7 Maintenance
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Windows Blue Screens

A blue screen will appear if Windows crashes.
Possible solutions for repetitive blue screens:
1
Install the latest updates of Windows.
2
Install the latest device drivers.
3
If changes to the system were made: Undo recent hardware changes, undo recent driver up-
dates and then roll back system to latest working state.
Additional Information
• Windows 10: Refer to https://support.microsoft.com/nl-nl/help/14238/windows-10-trouble-
shoot-blue-screen-errors for details.
• Windows 7: Refer to http://windows.microsoft.com/en-us/windows7/resolving-stop-blue-
screen-errors-in-windows-7 for details.
• For troubleshooting an external boot device might be handy.
Refer to Overview of Recover, Restore and Repair Methods on page 7-3 for possible boot de-
vices.
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Correct Display Functionality when Nothing is Displayed

When it seems the display is not functional, check the ERR LED.
• If the ERR LED is OFF
• Check if the power supply is present.
• Check if the brightness setting is not too low.
Refer to Industrial Monitor Utility for brightness details.
Refer to NY-series Operating Systems and Software Utilities Manual (Cat. No. W616) for Industri-
al Monitor Utility details.
• If the ERR LED is blinking check if the IPC is not in standby mode.
• If the ERR LED is ON
• Check if the power supply voltage is inside specifications.
• Check if the ambient temperature is inside specifications.
• Check if the Fan Unit has no warning messages.
Refer to the ERR Led for message details.
• Check if a watchdog error occurred.
The watchdog is disabled by default and can only be enabled by software using the Industrial PC
System API.
The API information is available:
Refer to NY-series Operating Systems and Software Utilities Manual (Cat. No. W616) for details.
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NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)