Omron NY Series Operating Manual

Omron NY Series Operating Manual

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Industrial PC Platform
NY-series
Industrial PC
Operating Systems and Software Utilities Manual
NYB££-££0
NYB££-££1
NYB££-££2
NYB££-££3
NYB££-££4
NYP££-££0
NYP££-££1
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NYP££-££3
NYP££-££4
W616-E2-02

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Summary of Contents for Omron NY Series

  • Page 1 Industrial PC Platform NY-series Industrial PC Operating Systems and Software Utilities Manual NYB££-££0 NYB££-££1 NYB££-££2 NYB££-££3 NYB££-££4 NYP££-££0 NYP££-££1 NYP££-££2 NYP££-££3 NYP££-££4 W616-E2-02...
  • Page 2 Every precaution has been taken in the preparation of this manual. Nevertheless, OMRON assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained in this publica- tion.
  • Page 3: Intended Audience

    Introduction Introduction Thank you for purchasing the Industrial PC. This manual contains information that is necessary to use the Industrial PC (hereafter also named as IPC). Please read this manual and make sure you understand the functionality and performance of the IPC before attempting to use it.
  • Page 4 Introduction NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 5: Sections In This Manual

    Sections in this Manual Sections in this Manual Overview System Configurations Software Specifications Installation Operating Procedures Maintenance Appendices NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 6: Table Of Contents

    CONTENTS CONTENTS Introduction ......................1 Intended Audience............................1 Applicable Products ............................1 Sections in this Manual ................... 3 Manual Information....................7 Page Structure..............................7 Special Information ............................8 Terms and Conditions Agreement................9 Warranty and Limitations of Liability ........................9 Application Considerations ..........................10 Disclaimers ..............................11 Safety Precautions....................
  • Page 7 CONTENTS Section 2 System Configurations Configuration for NYB and NYP ...................2-2 Section 3 Software Windows Operating System ....................3-3 3-1-1 Determine Your Version of the Windows Operating Systems .............3-3 Overview IPC Support Software for Windows ..............3-4 Industrial PC Support Utility ....................3-5 3-3-1 Industrial PC Support Utility Overview ..................3-6 3-3-2...
  • Page 8 CONTENTS Section 4 Specifications Software Specifications .......................4-2 4-1-1 Available Windows Operating Systems..................4-2 4-1-2 Supported Languages .........................4-3 Section 5 Installation Install Software ........................5-2 5-1-1 Internet Browser ..........................5-2 5-1-2 Firewall ............................5-3 5-1-3 Anti-virus Software ........................5-3 5-1-4 Drivers and Custom Software .....................5-4 5-1-5 Activate Windows ........................5-4 5-1-6 Customize Windows........................5-4...
  • Page 9: Manual Information

    Manual Information Manual Information This section provides information about this manual. Page Structure The following page structure is used in this manual. 5 Installation Unpack This section provides details on how to unpack the Industrial Panel PC. 5-1-1 Unpack Procedure Check the package for damage.
  • Page 10: Special Information

    Manual Information Special Information Special information in this manual is classified as follows: Precautions for Safe Use Precautions on what to do and what not to do to ensure safe usage of the product. Precautions for Correct Use Precautions on what to do and what not to do to ensure proper operation and performance. Additional Information Additional information to read as required.
  • Page 11: Terms And Conditions Agreement

    If OMRON is unable to replace defective media or correct the Software, the liability of OMRON and the User’s remedy shall be limited to the refund of the license fee paid to OMRON for the Software.
  • Page 12: Application Considerations

    • Omron Companies shall not be responsible for the user’s programming of a programmable Product, or any consequence thereof. • Omron Companies shall not be responsible for the operation of the user accessible operating sys- tem (e.g. Windows, Linux), or any consequence thereof.
  • Page 13: Disclaimers

    Disclaimers Performance Data Data presented in Omron Company websites, catalogs and other materials is provided as a guide for the user in determining suitability and does not constitute a warranty. It may represent the result of Omron’s test conditions, and the user must correlate it to actual application requirements. Actual per- formance is subject to the Omron’s Warranty and Limitations of Liability.
  • Page 14: Safety Precautions

    Safety Precautions Safety Precautions For NYB£ and NYP£ refer to the following manuals: • NY-series Industrial Box PC Hardware User’s Manual (Cat. No. W553) • NY-series Industrial Panel PC Hardware User’s Manual (Cat. No. W555) NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 15: Precautions For Safe Use

    Precautions for Safe Use Precautions for Safe Use For NYB£ and NYP£ refer to the following manuals: • NY-series Industrial Box PC Hardware User’s Manual (Cat. No. W553) • NY-series Industrial Panel PC Hardware User’s Manual (Cat. No. W555) NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 16: Precautions For Correct Use

    Precautions for Correct Use Precautions for Correct Use For NYB£ and NYP£ refer to the following manuals: • NY-series Industrial Box PC Hardware User’s Manual (Cat. No. W553) • NY-series Industrial Panel PC Hardware User’s Manual (Cat. No. W555) NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 17: Regulations And Standards

    Regulations and Standards Regulations and Standards Conformance to EU Directives The Industrial PC complies with EU Directives. To ensure that the machine or device in which the In- dustrial PC is used complies with EU Directives, the following precautions must be observed: •...
  • Page 18: Conformance To Kc Certification

    Software Licenses and Copyrights This product incorporates certain third party software. The license and copyright information associat- ed with this software is available at http://www.fa.omron.co.jp/nj_info_e/. NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 19: Related Manuals

    Related Manuals Related Manuals The following manuals are related. Use these manuals for reference. Related Industrial PC Manuals This table contains the related manuals of Industrial PC products. Model Cat. Manual name num- Application Description bers NY-series In- W553 Learning all basic information about the An introduction to the Industrial dustrial Box Industrial Box PC.
  • Page 20: Terminology And Abbreviations

    Term / Abbreviation Description Industrial PC Platform An integrated range of OMRON products designed for use in any industrial applica- tion that will benefit from advanced PC technology Industrial Monitor An industrial monitor with a touchscreen as the user interface designed to work in...
  • Page 21: Hardware

    Terminology and Abbreviations Hardware Term / Abbreviation Description Board Management Controller CFast An SSD CFast storage device A Central Processing Unit is the hardware within a computer that executes the in- structions of a computer program Digital Visual Interface DVI-D A Digital Visual Interface with only Digital signals DVI-I A Digital Visual Interface with Analog and Digital signals...
  • Page 22: Revision History

    Revision History Revision History A manual revision code appears as a suffix to the catalog number on the front and back covers of the manual. W616-E2-02 Cat. No. Revision code Revision code Date Revised content July 2019 Updated Conformance to KC certification •...
  • Page 23: Overview

    Overview This section provides general information about the Industrial PC. Intended Use ....................1-2 Software Features ..................1-3 ID Information Label..................1-4 Product Configuration ................... 1-5 1-4-1 Product Configuration Box PC................ 1-5 1-4-2 Product Configuration Panel PC..............1-7 Overall Setup Procedure ................1-9 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 24: Intended Use

    1 Overview Intended Use The Industrial PC is intended to be used in factory automation environments. This Industrial PC can be configured with Windows, Linux or a realtime operating system (RTOS). Software utilties extend the functionality and support the functional integration in custom software. It can be used with third party software to serve as a powerful PC platform.
  • Page 25: Software Features

    1 Overview Software Features The Industrial PC provides the following software features: • Operating Systems The system can be delivered with and without an operating system. • Software Utilities A range of software utilities extends the functionality of the Industrial PC. There are software utilities that provide: •...
  • Page 26: Id Information Label

    1 Overview ID Information Label The ID information label contains the product configuration and other details on the specific configura- tion of your Industrial PC. For NYB£ and NYP£ refer to the following manuals: • NY-series Industrial Box PC Hardware User’s Manual (Cat. No. W553) •...
  • Page 27: Product Configuration

    1 Overview Product Configuration This section provides an overview of the product configurations available for the Industrial PCs. The product configuration is visible in the model-ID that is mentioned on the ID information label of the Industrial PC. Refer to 1-4-1 Product Configuration Box PC on page 1-5 for Industrial Box PC details. Refer to 1-4-2 Product Configuration Panel PC on page 1-7 for Industrial Panel PC details.
  • Page 28 1 Overview Item Description Option / Description Storage 5: 64 GB, CFast iMLC 6: 128 GB, CFast iMLC 7: 256 GB, CFast iMLC 8: 32 GB, SSD SLC 9: 64 GB, SSD SLC C: 320 GB, HDD D: 500 GB, HDD E: 1 TB, HDD K: 128 GB, SSD iMLC M: 500 GB, SSD iMLC...
  • Page 29: Product Configuration Panel Pc

    1 Overview 1-4-2 Product Configuration Panel PC This section provides an overview of the product configurations available for the Industrial Panel PC. The product configuration is visible in the model-ID that is mentioned on the ID information label of the IPC.
  • Page 30 C: Projected Capacitive Touch type Frame type 1: Panel mounted Material finish 0: Aluminum, painted black 1: Aluminum, Nickel plated Built-in options 0: None 6: NY Monitor Link Logo 0: OMRON 2: Customization NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 31: Overall Setup Procedure

    1 Overview Overall Setup Procedure This section gives the overall setup procedure for the Industrial PC. This manual presents this information in the same order as the following setup procedure. To setup the Industrial PC: Familiarize yourself with the Industrial PC •...
  • Page 32 1 Overview 1-10 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 33: System Configurations

    System Configurations This section provides an overview of the system configurations for the Industrial PC. Configuration for NYB and NYP..............2-2 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 34: Configuration For Nyb And Nyp

    2 System Configurations Configuration for NYB and NYP The Industrial PC supports the following software configurations. Ports Ethernet NYB and NYP-series IPC Operating System & SD Memory Software Utilities Card & PCIe Card APIs HDD / SSD RS-232C NYML The operating system is the foundation for your software environment. The operating system manages the IPC hardware and supplies an interface for the users.
  • Page 35: Software

    Software This section provides software information for the Industrial PC. Windows Operating System................3-3 3-1-1 Determine Your Version of the Windows Operating Systems......3-3 Overview IPC Support Software for Windows..........3-4 Industrial PC Support Utility ................ 3-5 3-3-1 Industrial PC Support Utility Overview............3-6 3-3-2 Product Information Tab.................
  • Page 36 3 Software 3-7-4 About the Industrial PC Tray Utility ............... 3-26 3-7-5 Status Indicators on Icons ................3-27 3-7-6 Compatibility ....................3-27 3-7-7 Installation..................... 3-27 3-7-8 Startup ......................3-28 Power Attendant Lite Utility ................ 3-29 3-8-1 Power Attendant Lite Utility Overview............3-29 3-8-2 Features......................
  • Page 37: Windows Operating System

    3 Software Windows Operating System This section provides an overview of Windows Operating System information. 3-1-1 Determine Your Version of the Windows Operating Systems This section provides methods to find version details of your Windows Operating System. Windows 7 Windows 7 is only compatible with 4 generation CPUs.
  • Page 38: Overview Ipc Support Software For Windows

    Included in the Industrial PC Support Utility installer Together with the Industrial PC Tray Utility also Microsoft .NET Framework 4.6 is installed. Select and download the required utilities from the OMRON website. Additional Information An internet connection is required to install support software.
  • Page 39: Industrial Pc Support Utility

    3 Software Industrial PC Support Utility This section provides an overview of the Industrial PC Support Utility. NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 40: Industrial Pc Support Utility Overview

    3 Software 3-3-1 Industrial PC Support Utility Overview The Industrial PC Support Utility is a software utility to assist in diagnosing and resolving problems of the Industrial PC. Item Description Details Production Data Tab Select to display Production Data details in the Tab details area Refer to 3-3-2 Product Information Tab on page 3-7 for details.
  • Page 41: Product Information Tab

    3 Software 3-3-2 Product Information Tab The Production Data tab displays generic Industrial PC information. These are e.g. Model name, Lot number, Serial number, Hardware version, BIOS version, BMC version, and software versions (Indus- trial PC Support Utility and Industrial PC System API). •...
  • Page 42: System Status Tab

    3 Software 3-3-3 System Status Tab The System Status tab displays actual states and diagnostic information like internal temperature, fan revolution, battery and power supply status. A status that requires attention is indicated with a red bar. Item Description Internal Temperature The average CPU temperature.
  • Page 43: Machine Controller Tabs

    Installation The Industrial PC Support Utility is pre-installed on the Industrial PC if it comes with a Windows oper- ating system installed. Download the Industrial PC Support Utility from the OMRON website if reinstallation is required. 3-3-7 Startup The Industrial PC Support Utility can be started from: •...
  • Page 44: Logging

    • Industrial Monitor Brightness Utility In the Windows Event Viewer filter for event source IndMonService. • Industrial PC Support Utility In the Windows Event Viewer filter for event source IPCServiceHost or OMRON Industrial PC Support Utility. Additional Information Refer to 7-2-4 Windows Event Viewer on page 7-29 for the logged messages.
  • Page 45: Industrial Monitor Utility

    3 Software Industrial Monitor Utility This section provides an overview of the Industrial Monitor Utility. 3-4-1 Industrial Monitor Utility Overview The Industrial Monitor Utility provides a user interface to control settings and display details of con- nected Industrial Monitors. Item Description Details Connected Monitors...
  • Page 46 3 Software With a very low backlight brightness setting (15%-0%) the displayed information might not be visible in an envi- ronment with high ambient light conditions. This prevents brightness adjustments with the Industrial Monitor Utili- Additional Information To adjust the backlight brightness when the brightness setting is set too low: •...
  • Page 47 3 Software Touch Input Settings The Touch Input Settings display the actual settings. • Point Set to Single the monitor accepts only one touch point. Set to Multiple allows more touch points simultaneously. • Water Detection When enabled then a message will appear to inform the user when water is detected. When disabled then no message will appear when water is detected.
  • Page 48 3 Software Advanced Settings Advanced settings gives access to the factory settings and shortcuts to relevant Window settings. • Restore Factory Defaults button Resets all settings of the Industrial Monitor to the factory defaults. • Tablet PC Settings Opens the ‘Tablet PC Settings’-dialog of Windows. •...
  • Page 49: Compatibility

    3 Software 3-4-2 Compatibility This monitor utility can be used on any PC that is connected to an OMRON Industrial Monitor. This monitor utility can be used with: • Windows 10 • Windows 7 Additional Information This monitor utility does not support 3rd party monitors.
  • Page 50: Configuration

    • Industrial Monitor Brightness Utility In the Windows Event Viewer filter for event source IndMonService. • Industrial PC Support Utility In the Windows Event Viewer filter for event source IPCServiceHost or OMRON Industrial PC Support Utility. Additional Information Refer to 7-2-4 Windows Event Viewer on page 7-29 for the logged messages.
  • Page 51: Industrial Monitor Brightness Utility

    • Lighten the display with a bright flashlight 3-5-2 Compatibility This monitor utility can be used on any PC that is connected to an OMRON Industrial Monitor. This monitor utility can be used with: • Windows 10 • Windows 7...
  • Page 52: Installation

    Installation of the Industrial Monitor Brightness Utility is part of the installation of the Industrial Monitor Utility. Download the Industrial Monitor Utility from the OMRON website for reinstallation or for installation on another PC with a compatible operating system. The Industrial Monitor Brightness Utility is installed onto Windows, and can be accessed via the Win- dows start menu and the Industrial PC Tray Utility.
  • Page 53: Rescue Disk Creator

    3 Software Rescue Disk Creator This section provides an overview of the Rescue Disk Creator. 3-6-1 Rescue Disk Creator Overview The Rescue Disk Creator creates a Rescue Disk. A Rescue Disk is a disk with the Rescue Disk Utility; this is the software that performs the system backup and system restore procedures.
  • Page 54: Compatibility

    The installer window opens. Follow the installer steps to complete the Rescue Disk Creator installation. The Rescue Disk Creator is installed and available in the OMRON folder in the Windows Start Menu. 3-20 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 55: Startup

    3 Software 3-6-4 Startup To manually start the Rescue Disk Creator: Locate the Rescue Disk Creator using the Windows Start menu or the Windows search box. Use the option Run as administrator to start the Rescue Disk Creator. Additional Information The procedure to use Run as administrator is: •...
  • Page 56 3 Software Messages Creating the Rescue Disk The Rescue Disk Creator can display the following messages: Message Message Description type Error Creation progress: Failed to format the disk. The mentioned reason prevented formatting of Reason: the connected storage device. • Access denied Ensure the connected storage device: •...
  • Page 57 The partition for storing backup data cannot be prepared for use. There may be a problem with the target USB device. Create the Rescue Disk utility on another USB device and try again Unable to identify an Omron Industrial PC. Power cycle the system using the power connector, then try again Unable to identify an Omron Industrial PC.
  • Page 58 3 Software Error ID Message Cannot deploy OSB due to an invalid Boot partition. Please perform a restore operation of the complete MBR and Boot partition and try again OSB deployment was unsuccessful. Please restart the Rescue Disk utility and try again Multiple Rescue Disk media detected.
  • Page 59: Industrial Pc Tray Utility

    The Industrial PC Tray Utility provides the following features: • Display the overall state of all installed OMRON utilities in the icon in the system tray area. • Display a menu that can start all installed utilities and show the state of each installed utility.
  • Page 60: Menu

    • The Industrial Monitor Brightness Utility C is available in the menu when installed. • The application area can be configured to show and launch both OMRON and third party utilities. • The About entry C D shows details of the Industrial PC Tray Utility.
  • Page 61: Status Indicators On Icons

    Icon Description None No OMRON utility has issued warning or error notifications. Warning sign At least one OMRON utility has issued a warning notification. Error sign At least one OMRON utility has issued an error notification. 3-7-6 Compatibility This software utility can be used on the IPC but also on any other PC with one of the following operat- ing systems: •...
  • Page 62: Startup

    3 Software 3-7-8 Startup By default the Industrial PC Tray Utility is configured to start automatically at Windows startup. To manually start the Industrial PC Tray Utility: Locate the Industrial PC Tray Utility using the Windows Start menu or the Windows search box.
  • Page 63: Power Attendant Lite Utility

    3 Software Power Attendant Lite Utility This section provides an overview of the Power Attendant Lite Utility (PAL). 3-8-1 Power Attendant Lite Utility Overview The Power Attendant Lite Utility is a software utility that constantly monitors the status of the UPS that is connected to the IPC.
  • Page 64: Installation

    Installation The Power Attendant Lite Utility is not pre-installed on a IPC. The Power Attendant Lite Utility installer is included in the installers directory (D:\OMRON-NY\Instal- lers). Download the installer from the OMRON website if required. To install the Power Attendant Lite Utility: Ensure the revision number of the UPS is correct.
  • Page 65 3 Software Refer to UPS Power Attendant Lite for Windows User's Manual for details. Select Detailed Setting / Other Settings / Communication Setting / UPS Communication Port to display the parameter COM search to UPS detection. Set the parameter to Do not search for COM ports to prevent interference for the COM ports. Select Submit to save the setting.
  • Page 66: Software For Developers

    Industrial PC System API Industrial Panel PC Industrial Monitor SDK Industrial Monitor API Industrial PC System SDK Industrial PC System API Select and download the SDK software from the OMRON website. 3-32 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 67: Industrial Pc System Api

    The Industrial PC System API allows programmers to create programs that can retrieve information or set an indicator status of the product. The API makes use of the included OMRON IPC System Service to manage the hardware. Features The Industrial PC System API can: •...
  • Page 68: Industrial Monitor Api

    • Set the touch points of the monitor • Store settings • Restore to factory defaults The API makes use of the included OMRON Industrial Monitor Service to manage all Industrial Moni- tors connected via USB. Installation The Industrial Monitor API is part of the Industrial Monitor SDK download.
  • Page 69: Specifications

    Specifications This section provides specifications of the Industrial PC. Software Specifications ................4-2 4-1-1 Available Windows Operating Systems ............4-2 4-1-2 Supported Languages ..................4-3 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 70: Software Specifications

    4 Specifications Software Specifications This section provides the Software Specifications of the Industrial PC. 4-1-1 Available Windows Operating Systems The CPU type determines what Windows Operating Systems are available. The CPU type is part of the model-ID. Refer to 1-4-2 Product Configuration Panel PC on page 1-7 for model-ID details. Windows Model Operating...
  • Page 71: Supported Languages

    4 Specifications 4-1-2 Supported Languages Languages default supported by the operating system are: Language Windows 10 Windows 7 CN Simplified (zh-cn) CN Traditional (zh-tw) Additional Information Refer to the Microsoft support information for details on available language packs. NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 72 4 Specifications NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 73 Installation This section provides all installation details for the Industrial PC. Install Software....................5-2 5-1-1 Internet Browser ..................... 5-2 5-1-2 Firewall ......................5-3 5-1-3 Anti-virus Software..................5-3 5-1-4 Drivers and Custom Software................. 5-4 5-1-5 Activate Windows ................... 5-4 5-1-6 Customize Windows ..................5-4 Install Support Software ................
  • Page 74: Install Software

    Use Windows Explorer to examine the contents of the user data partition mapped as drive let- ter D:. Open the Installer folder (D:\OMRON-NY\Installers) and locate the Internet Explorer installer files. Select the installer suitable for your system (32/64 bits) and language (English/Japanese).
  • Page 75: Firewall

    5 Installation 5-1-2 Firewall An industrial network should be separated from an office network. Depending on the operating system a Firewall is preinstalled. • For Windows 10 the standard firewall software is installed and enabled. • For Windows 7 the Firewall software is not installed. Precautions for Safe Use •...
  • Page 76: Drivers And Custom Software

    • For an Industrial PC without Operating System download the drivers from the OMRON website. • For an Industrial PC with a Windows operating system the drivers for most OMRON devices and common third party devices are already available on the product. They will be installed automatically after the initial Windows configuration or upon connection of a device to the IPC.
  • Page 77: Install Support Software

    The applicable software utilities are already installed on your Industrial PC when a storage device is available. Refer to the details in the table to find installation details. The software utilities can be downloaded from the OMRON website. Additional Information An internet connection is required to install support software.
  • Page 78: Create Backup And Repair Media

    5 Installation Create Backup and Repair Media Create the storage media to recover, restore or repair the operating system and other important files. There are several methods available, each with their own advantages and limitations. Additional Information Note that you can select more than one methods to create your recover, restore or repair me- dia.
  • Page 79: Operating Procedures

    Operating Procedures This section provides the operating procedures for the Industrial PC. React to Product Messages ................6-2 React to Windows Messages ................ 6-3 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 80: React To Product Messages

    6 Operating Procedures React to Product Messages The Industrial PC uses the Industrial PC Tray Utility icon A in the system tray area B of Windows to present Warnings and Errors. Check the Industrial PC Tray Utility icon for a Warning or Error symbol. A Warning or Error symbol displayed on the Industrial PC Tray Utility icon indicates a product mes- sage.
  • Page 81: React To Windows Messages

    6 Operating Procedures React to Windows Messages Windows uses the Windows Action Center icon A in the system tray area B of Windows to present Warnings and Errors. Windows 10 Windows 7 Check the Windows Action Center icon for a Warning or Error symbol. A Warning or Error symbol displayed on the Windows Action Center icon indicates a Windows mes- sage.
  • Page 82 6 Operating Procedures NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 83: Maintenance

    Maintenance This section provides an overview of the software maintenance tasks for the Industrial The hardware maintenance tasks are available in the hardware manuals. For NYB£ and NYP£ refer to the following manuals: • NY-series Industrial Box PC Hardware User’s Manual (Cat. No. W553) •...
  • Page 84: Preventive Maintenance

    • Firewall software • Internet browser • Windows security patches • OMRON software Precautions for Correct Use After an OS update or a peripheral device driver update for the product is executed, the product behavior might be different. Confirm that operation is correct before you start actual operation.
  • Page 85: Create Backup And Repair Data

    An overview of the different methods to restore and repair Windows and custom files: Preparation in Tool Goal Restore details Refer to advance • Omron Restore the Create a Res- Prepare: Create a New A partial recovery or re- • Rescue Disk Windows par-...
  • Page 86 Uses any type of stor- age device Additional Information Contact your OMRON representative when the IPC needs to be restored and you do not have any restore or recover possibility. NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 87 7 Maintenance Create a System Backup with the Rescue Disk A Rescue Disk is a disk with the Rescue Disk Utility; this is the software that performs the system backup and system restore procedures of the IPC. A system backup contains the Windows partition, the boot partition and the MBR. A system backup can not include the User Data partition.
  • Page 88 7 Maintenance Use the arrow keys to select the Rescue Disk and then select Enter. The menu window opens. The mentioned number can be different from the number displayed on your screen. Welcome to the Rescue Disk Utility , what would you like to do? Create Backup Restore Backup Backup information...
  • Page 89 7 Maintenance Prepare: • The Rescue Disk Creator Refer to 3-6-3 Installation on page 3-20 for installation details. Refer to Messages Creating the Rescue Disk on page 3-22 for message details. • A USB storage device that has sufficient capacity to backup the content of the IPC. The capacity should be at least the Windows partition size + 16 GB.
  • Page 90 7 Maintenance Create a Windows 7 System Repair Disk A Windows System Repair Disk can repair Windows if a serious error occurs. Additional Information To create a Windows System Repair Disk, a separate Windows PC with a DVD writer is re- quired that has the same Windows edition and System type as the Industrial PC.
  • Page 91 7 Maintenance Select the applicable drive letter of the DVD writer and then select Create disk. Wait until the disk is created and the remove it and store it in a safe place. Additional Information Refer to http://windows.microsoft.com/ for Backup and Restore details. NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 92 7 Maintenance Create a Windows 10 Recovery Drive A Windows recovery drive can repair Windows if a serious error occurs. Prepare: • A USB storage device that has sufficient capacity to backup the content of the IPC. The capacity should be at least the Windows partition size + 16 GB. The recommended minimum read/write speed is 190 MB/s.
  • Page 93 7 Maintenance Read the warning and if your personal files are safe then select Create. Wait until the progress bar is finished and the message The recovery drive is ready appears. Remove the USB storage device and store it in a safe place. The Windows recovery drive is ready.
  • Page 94 7 Maintenance Create a Custom Backup with Windows Backup Use the following procedure to create a custom backup of the Industrial PC with the Windows Backup and Restore mechanism. To manually or automatically create a customized backup: Select the Windows Start Button. In search field, input Backup.
  • Page 95 7 Maintenance Select Next. The following window will appear: Select Let me choose and then select Next. The following window will appear: Select all directories you want to include in the backup. Select Next. 7-13 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 96 7 Maintenance Select Configure schedule or Change schedule and change the backup schedule. Ensure: • The interval is short enough to minimize data loss when a restore is required • The Industrial PC is powered ON during the backup periods •...
  • Page 97: Check The Storage Device Status

    7 Maintenance 7-1-4 Check the Storage Device Status The Rescue Disk is a disk with the Rescue Disk Utility; this software can display the status of all Om- ron-approved storage devices. Version Information The device status information is only available for products with an Atom CPU. The Rescue Disk Utility should be version 0001.0000 or higher.
  • Page 98 Check the storage device state and take action when required. Storage device Description Action state unknown Storage device state could not be deter- Contact your OMRON representative mined for further support operational Storage device state is in operational Storage device functioning normally, no mode and functioning normally...
  • Page 99: Check The Backup And Repair Media

    7 Maintenance 7-1-5 Check the Backup and Repair Media Use the following procedure to check the backup or repair media. Check the Backup Information on the Rescue Disk Use the following procedure to check the rescue disk for the system backup. Use the rescue disk to boot the IPC.
  • Page 100 7 Maintenance Check the System Repair Disk (Windows) Use the following procedure to check the system repair disk to repair Windows. Follow the first few steps of the repair procedure to display the recovery software screen to se- lect your keyboard language. Refer to Repair Windows 7 with the System Repair Disk on page 7-26 for details.
  • Page 101: Corrective Maintenance

    WARNING Do not attempt to disassemble, repair, or modify the product in any way. Doing so may result in malfunction or fire. Contact your local OMRON representative if the corrective maintenance actions did not solve the problem. 7-2-1 Warning and Error Messages Warning and Error messages are provided by the Industrial PC when there is a potential problem that may cause downtime.
  • Page 102: Restore And Repair Data

    7 Maintenance Windows Action Center The Windows Action Center provides information on Windows related warnings and errors. The Windows Action Center indicates security and maintenance issues. Some examples: • Virus protection (Important) Windows did not find anti-virus software on this computer. •...
  • Page 103 7 Maintenance Restore a System Backup with the Rescue Disk A Rescue Disk is a disk with the Rescue Disk Utility; this is the software that performs the backup and restore procedures. Use the Rescue Disk to restore the system backup. This will restore the Windows partition, the boot partition and the MBR to the moment the Rescue Disk backup was created.
  • Page 104 7 Maintenance The option to select your boot device will appear with your boot device in the list. Use the arrow keys to select the Rescue Disk and then select Enter. The menu window opens. Welcome to the Rescue Disk Utility , what would you like to do? Create Backup Restore Backup...
  • Page 105 7 Maintenance Restore a Custom Backup with Windows Use the following procedure to restore a custom backup of user files with Windows Backup and Re- store. Additional Information • Refer to Create a Custom Backup with Windows Backup on page 7-12 for Custom Backup details.
  • Page 106 7 Maintenance Select Restore my files. The restore files window opens. Use the buttons Search and Browse for files or Browse for folders to find the created back- Add the files and folders to be restored and then select Next. Additional Information With this Windows Restore procedure it is not possible to restore files that are in use.
  • Page 107 7 Maintenance Select In the original location and then select Next. The progress window will appear. Wait until the message Your files have been restored appears and then select Finish. The files are restored. 7-25 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 108 7 Maintenance Repair Windows 7 with the System Repair Disk Use the following procedure to repair the Windows operating system with a System Repair Disk. Ensure: • The Industrial PC is powered OFF. • A System Repair Disk is created earlier and it is available. To perform a system repair: Connect a USB keyboard, a USB mouse and a USB external DVD drive to the Industrial PC.
  • Page 109 7 Maintenance Recover Windows 10 with the Recovery Drive Use the following procedure to recover Windows 10 to a previous state using a Recovery Drive. Ensure a Windows Recovery Drive is created earlier and it is available: To recover Windows 10: Connect the USB storage device to the IPC.
  • Page 110: Allocate A Drive In Windows

    7 Maintenance 7-2-3 Allocate a Drive in Windows An added drive must be allocated before it becomes visible in Windows. To allocate a drive in Windows: Ensure the IPC is ON. Select the Windows Start Button. In the search field, input partition. Select Create and format hard disk partitions.
  • Page 111: Windows Event Viewer

    7 Maintenance 7-2-4 Windows Event Viewer The Windows Event Viewer displays logged events. These logged events can support you in corrective maintenance. Select the Windows Start Button. In the search field, input Event. Select View event logs. The Event Viewer opens. Item Selection tree Event list...
  • Page 112 7 Maintenance Filter Events and Event Details This procedure explains how to filter events in the Windows event log. To filter the events: Open the Windows Event Viewer. Refer to 7-2-4 Windows Event Viewer on page 7-29 for details. In the Actions list select Filter Current Log. The Filter Current Log page opens.
  • Page 113: Windows Low On Memory

    7 Maintenance 7-2-5 Windows Low on Memory The Windows memory can become low when adding applications and/or updates. When the memory is low a new window with the message Close programs to prevent information loss will appear. Increase the paging file size to solve this problem. To increase the page file size: Select the Windows Start Button.
  • Page 114: Windows Blue Screens

    7 Maintenance 7-2-6 Windows Blue Screens A blue screen will appear if Windows crashes. Possible solutions for repetitive blue screens: Install the latest updates of Windows. Install the latest device drivers. If changes to the system were made: Undo recent hardware changes, undo recent driver up- dates and then roll back system to latest working state.
  • Page 115: Correct Touchscreen Functionality

    7 Maintenance 7-2-8 Correct Touchscreen Functionality The touchscreen functionality can have several unwanted situations. 1. With one display: • No touch response Refer to Correct Touchscreen Functionality with No Touch Response on page 7-33 for details. • The touch response is at a different position than the actual touch Refer to Calibrate Touchscreen on page 7-34 for details.
  • Page 116 7 Maintenance Calibrate Touchscreen When the resolution of the touchscreen monitor is changed the touch functionality might not scale ac- cordingly. The result is that touching the touchscreen monitor will display the touch at incorrect loca- tions. Use the following procedure to calibrate the touchscreen functionality of your Industrial PC. Select the Windows Start Button.
  • Page 117 7 Maintenance Correct Touchscreen Functionality with a PenMount Message When a touchscreen monitor receives incorrect signals the message PenMount Device touch disabled at abnormal state. Please remove palm or water. appears. Touching the display has no effect. The OK Button will remove the pop-up so the display can be used with a mouse and a keyboard. Use the following procedure to enable the touchscreen functionality of your Industrial PC.
  • Page 118 7 Maintenance Select the Setup Button. An empty screen appears with only the message Touch this screen to identify it as the touchscreen. If this is not the Table PC screen, press Enter to move to the next screen. To close the tool, press Esc.
  • Page 119: Appendices

    Appendices Customize Windows ..................A-2 A-1-1 Enhanced Write Filter ..................A-2 A-1-2 File-Based Write Filter ..................A-3 A-1-3 Unified Write Filter ..................A-5 A-1-4 Trusted Platform Module................. A-6 NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 120: A-1 Customize Windows

    Appendices A-1 Customize Windows This section provides an overview of the tools to customize Windows. A-1-1 Enhanced Write Filter The Enhanced Write Filter (EWF) is applicable to IPCs with a Windows 7 operating system. The Enhanced Write Filter (EWF) intercepts disk changes and stores them into a memory overlay in RAM memory instead of applying them to the original volume.
  • Page 121: A-1-2 File-Based Write Filter

    Appendices Command Function Remarks Writes all the changes in the mem- Protection is also disabled immedi- ewfmgr c: -commitanddisable - ory overlay to the physical disk im- ately. No restart is required. live mediately, and disables the disk protection. Disables the disk protection. The protection is not disabled until ewfmgr c: -disable the system is restarted.
  • Page 122 Appendices • Minimize write actions to the disk. For example, minimize write access to flash memory. Write cycles on flash memory are limited for technical reasons. Usage FBWF is included in the Windows Embedded Standard 7 image and disabled by default. The configu- ration of this component can be defined with the command line tool FBWFMGR.EXE To run to FBWF Manager, open the Command Prompt with Administrator rights.
  • Page 123: Unified Write Filter

    Appendices A-1-3 Unified Write Filter The Unified Write Filter (UWF) is applicable to IPCs with a Windows 10 operating system. The UWF intercepts disk changes and stores them into a memory overlay in RAM memory instead of applying them to the original volume. Additional Information •...
  • Page 124: A-1-4 Trusted Platform Module

    Appendices To run to UWF Manager, open the Command Prompt with Administrator rights. Command Function Remarks Shows an overview with current Use this command to check the uwfmgr.exe get-config status status after another command is executed Configures basic UWF settings - - - uwfmgr.exe filter Enables the unified write filter...
  • Page 125 Index NY-series Industrial PC Operating Systems and Software Utilities Manual (W616)
  • Page 126 Index Index Model-ID ..............1-5, 1-7 Anti-virus software ............5-3 Operating system ............. 4-2 Windows................ 3-3 Backup ..............7-3, 7-12 Blue screen ..............7-32 Browser ................5-2 Power Attendant Lite Utility ..........3-29 Preventive maintenance ........... 7-2 Product ..............1-5, 1-7 Configuration ............. 1-5, 1-7 Corrective maintenance ..........7-19 Recover ................
  • Page 128 The Netherlands Hoffman Estates, IL 60169 U.S.A. Tel: (1) 847-843-7900/Fax: (1) 847-843-7787 Tel: (31)2356-81-300/Fax: (31)2356-81-388 © OMRON Corporation 2019 All Rights Reserved. OMRON (CHINA) CO., LTD. OMRON ASIA PACIFIC PTE. LTD. In the interest of product improvement, Room 2211, Bank of China Tower, No.

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