Alcatel-Lucent OmniTouch 4135 IP Installation And Administration
Alcatel-Lucent OmniTouch 4135 IP Installation And Administration

Alcatel-Lucent OmniTouch 4135 IP Installation And Administration

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Installation and Administration
of OmniTouch 4135 IP
ENGLISH
Rev 4A

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Summary of Contents for Alcatel-Lucent OmniTouch 4135 IP

  • Page 1 Installation and Administration of OmniTouch 4135 IP ENGLISH Rev 4A...
  • Page 2 ABOUT THIS DOCUMENT This document only includes setup, registration of accounts and con guration. The use of the conference phone is described in the Quick reference guide and the User guide. The latest version of all documentation can be downloaded from www.alcatel-lucent.com.
  • Page 3: Table Of Contents

    CONTENT Description Display information and web interface Display screen ..............3 Navigation and selection in menus ........4 Using the web interface ...........6 Installation Connecting..............7 Obtaining a network address ...........8 Login ................8 Basic settings..............9 Registering an account ..........11 Settings Login ................13 Basic ................13 SIP ................16 Network ...............22...
  • Page 4: Description

    Hang up/end line Decrease volume CONFERENCE Mute Automatic dialling of conference groups HOLD CONTACTS Alphanumeric keys, phone book phonebook Some OmniTouch 4135 IP have a different keypad with other symbols. This does not affect the functions of the buttons...
  • Page 5: Display Information And Web Interface

    DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen. Call duration Time Information text (see below) Phone lines (L1–L4) Line status (see below) Secure connection (see page 10)
  • Page 6: Navigation And Selection In Menus

    DISPLAY INFORMATION AND WEB INTERFACE Menu Press MENU to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option –...
  • Page 7 TIME DATE DTMF TIME ZONE SIGNALLING SECURITY DAYLIGHT ENABLE/ SAVING DISABLE ACCOUNT SRTP G722 EDIT ACCOUNT SIGNALLING PCMA PCMU G729 The simplest way to make settings and edit contacts is using a PC and the OmniTouch 4135 IP web interface.
  • Page 8: Using The Web Interface

    For security reasons, recordings can only be managed directly on the OmniTouch 4135 IP. All other settings that can be made directly on the OmniTouch 4135 IP can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user pro les and change PIN codes, which can only be done via the web interface.
  • Page 9: Installation

    Place the conference phone in the middle of the table. The OmniTouch 4135 IP must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and make the settings in the OmniTouch 4135 IP is using a computer connected to the same network and via the integrated web server.
  • Page 10: Obtaining A Network Address

    INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely. The domain and secondary DNS can be left blank. Press MENU and select SETTINGS >...
  • Page 11: Basic Settings

    It is also possible to set the time and date manually or choose a different time server. Select the region where you are. This setting affects the signalling. Save the setting. The OmniTouch 4135 IP reboots with the new settings.
  • Page 12 INSTALLATION Changing the language Select Settings > Basic. Select the desired language in the list box after Language and save the setting. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings.
  • Page 13: Registering An Account

    INSTALLATION REGISTERING AN ACCOUNT The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. To register your phone, you must have access to the account information and all necessary settings that the SIP PBX or service provider requires. See the heading “SIP”...
  • Page 14 19 about using a secure transport protocol. Save the settings by clicking the Save button. The OmniTouch 4135 IP responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square.
  • Page 15: Settings

    SETTINGS Almost all settings can be done directly on The OmniTouch 4135 IP. See “NAVIGATION make settings using the web interface as this is the easiest method. For safety reasons, recordings can only be managed directly on the OmniTouch 4135 IP.
  • Page 16 SETTINGS These settings affect the Admin and Default pro les. To change the basic settings of a user pro le, you need to log in with that pro le. Pro les – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings.
  • Page 17 Select Soft, Neutral or Bright and click on the Save button. On phone: MENU > SETTINGS > BASIC > EQUALIZER (6,1,4). Screen text The text on the display screen is shown when The OmniTouch 4135 IP is in stand-by mode (on hook). Save button.
  • Page 18: Sip

    SETTINGS Select Settings > SIP Account Account name This is the name displayed on the screen. It can be set according to company standards. User The account (customer) name. Password The password used for the Realm authentication. Registrar 1 Shall contain the IP address or the public name of the SIP server where the account is registered (e.g.
  • Page 19 Registration Interval This is a request to the SIP server for when the registration should expire. OmniTouch 4135 IP automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.
  • Page 20 3rd-party network server (STUN server). STUN should be activated if an external SIP server cannot con- nect to the OmniTouch 4135 IP behind a rewall NAT function and the SIP server supports STUN. A suitable STUN server is usually provided by the VoIP service provider.
  • Page 21 Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the OmniTouch 4135 IP uses the appropriate protocol even if you have set the phone to use UDP.
  • Page 22 This should be speci ed in the account information. Youcan further increase security by requiring veri cation of the server, or the client when the OmniTouch 4135 IP acts as a server for incoming calls. Method The TLS includes a variety of security measures.
  • Page 23 SETTINGS Certi cate Here you can upload a certi cate to the OmniTouch 4135 IP to be used for TLS or SIPS communication. A certi cate is a le that combines a public key with information about the owner of the public key, all signed by a trusted third party.
  • Page 24: Network

    DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically. DHCP user class Leave blank if this option is not required by the DHCP server. IP address IP address of the device (OmniTouch 4135 IP). The address...
  • Page 25 VLAN By enabling this option, all communication to and from OmniTouch 4135 IP is done via the VLAN speci ed under VLAN ID. Note that this VLAN also must be used to communicate with OmniTouch 4135 IP via the web interface.
  • Page 26 MD5 password Password for the device identity when using MD5. Certi cate Here you can upload a certi cate to the OmniTouch 4135 IP to be used for authentication when using TLS. Root certi cate The public key in the root certi cate is used to verify other certi cates when using TLS.
  • Page 27: Media

    Codecs vary in the sound quality they deliver and the bandwidth required. The OmniTouch 4135 IP supports the most common codecs and each codec can be given a precedence depending on your requirements for high quality audio or low bandwidth use.
  • Page 28 SRTP If set to disabled, the media is sent using RTP. Note that despite this setting, the OmniTouch 4135 IP will still use a secure chan- nel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bottom right-hand corner of the screen.
  • Page 29 SETTINGS Voice Activity Detection (speech detection) is a technique used in speech processing to detect the presence or absence of human speech in regions of audio. In VoIP ap- plications, VAD is mainly used to avoid unnecessary coding and transmission of silence packets, saving on computation and network bandwidth.
  • Page 30: Ldap

    LDAP Select Settings > LDAP. OmniTouch 4135 IP has support for an external phone book, which means it can com- municate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically lters the content from the LDAP database, based on the search characters the user enter.
  • Page 31 The maximum number of hits to return for each LDAP search. Display name Speci es how the search hits shall be presented on the display in OmniTouch 4135 IP. %cn - shows the cn attribute. %givenName %sn - shows the givenName attribute and the sn attribute with a space in between.
  • Page 32: Web Interface

    SETTINGS WEB INTERFACE Select Settings > Web interface. The web server in the OmniTouch 4135 IP supports secure connections using HTTPS. Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone.
  • Page 33: Time & Region

    SETTINGS TIME & REGION Select Settings > Time & Region. Time Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable- latency data networks. Time This eld shows the actual time if NTP is enabled.
  • Page 34: Management

    Select the offset from UTC time when daylight saving is in use. DST Mode When set to Automatic, OmniTouch 4135 IP uses dates stored in the phone to adjust for DST. When set to Manual, you need to manually set the offset two times a year.
  • Page 35: System

    On phone: MENU > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the OmniTouch 4135 IP to factory default settings. All personal settings, including account information, are erased. On phone: MENU > SYSTEM > FACTORY RESET (7,3).
  • Page 36: Headset And Pa Installation And Settings

    CONNECTING A WIRELESS HEADSET Connect the headset to the Aux port on OmniTouch 4135 IP. The microphones from the OmniTouch 4135 IP and the wireless headset will work simultaneously and transmit the call to other participants in the phone conference.
  • Page 37: Connecting A Pa Interface Box

    HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The OmniTouch 4135 IP can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To ampli er/speakers PA interface box...
  • Page 38: Pa Settings

    PA box at the same time. Only the internal microphone is turned off. Any external microphones connected to the OmniTouch 4135 IP are still turned on. OK to switch between on (shaded box) and off. To ensure maximum audio quality, do not use the internal speakers and external speakers connected via the PA box at the same time.
  • Page 39 It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system. The calibration level can be set automatically by the OmniTouch 4135 IP or adjusted manually to any value between 0 and 5 (0 being full duplex).
  • Page 40: Hard System Recovery

    HARD SYSTEM RECOVERY Reset con guration If you have forgotten the Admin PIN code, the only way to reset it to default is to do a hard factory reset. This is the same as the Factory reset in the system menu ( MENU >...
  • Page 41: Management - Upgrade And Con Guration

    Click on the Browse… button and locate and choose the downloaded le. Click on the Upgrade button. The browser window and the OmniTouch 4135 IP display shows that the upgrading has begun. The download and installation can take several minutes. Do not interrupt the up- grade and do not disconnect plugs to the OmniTouch 4135 IP during the upgrade.
  • Page 42: Using A Con Guration Le

    You can press any other button than 1, 2, or 3 to start the phone without any change. Press 2 to select SD-card upgrade. The OmniTouch 4135 IP is upgraded with the rmware le on the SD card and starts when the upgrade is done. After upgrading If DHCP is used in the network, the IP address may have been changed.
  • Page 43 MANAGEMENT – UPGRADE AND CONFIGURATION Default Description <con g_version> <locale> <default_language> The language used in the MMI if no language has been set for the pro le used. Valid is: dan, tur, spa, dut, eng, ger, por, n, ita, swe, gre, fra, nor, pol, rus <default_timeformat>...
  • Page 44 MANAGEMENT – UPGRADE AND CONFIGURATION <eap_md5> <enable> false <password> <eap_tls> <enable> false <password> <qos> <dscp_sip> <dscp_media> <time> <ntp> true <timezone> UTC+01:00 <ntps> pool.ntp.org <dst_save> false <dst_auto> true <dst_offset> UTC+2:00 <dst_start_ xed> false <dst_start_month> <dst_start_week> <dst_start_day> <dst_start_time> 02:00 <dst_stop_ xed> false <dst_stop_month>...
  • Page 45 MANAGEMENT – UPGRADE AND CONFIGURATION <use_turn> false Use Traversal Using Relay NAT (TURN) for NAT traversal. Default is no. <turn_host> Specify TURN relay server to be used. <turn_tcp> false Use TCP connection to TURN server. Default is false. <turn_user> TURN username. <turn_passwd>...
  • Page 46 MANAGEMENT – UPGRADE AND CONFIGURATION 0: In-band 1: SIP message 2: RTP message <enable_sip_replaces> true <tls> <tls_password /> Password for the private key <tls_method> TLS protocol method from pjsip_ssl_method, which can be: 0: Default (SSLv23) 1: TLSv1 2: SSLv2 3: SSLv3 23: SSLv23 <tls_verify_server>...
  • Page 47 MANAGEMENT – UPGRADE AND CONFIGURATION <proxy_uri> Optional URI of the proxies to be visited for all outgoing requests that are using this account <proxy_uri2> Optional URI of the proxies (for redundancy) to be visited for all outgoing requests that are using this account.
  • Page 48 MANAGEMENT – UPGRADE AND CONFIGURATION <sip_redundancy> <options_interval> <enable_pcs> false <pcs_address> <provisioning> <dev_mgnt> <enable> true <use_dhcp_option> true <dhcp_option> < le_server_address> URL to DM server if DHCP not used <pagename> Base name of the con guration les to download. If setting is missing, it will be interpreted as ot4135 <...
  • Page 49 MANAGEMENT – UPGRADE AND CONFIGURATION <min_length_for_ext_pre x> Minimum length (before conversion) when external pre x should be added. pre x should be added. <number_pre x_for_no_ext_pre x> Number pre x (before conversion) when no external pre x should be added. <display_name> Attribute that should be shown in the LDAP phone book.
  • Page 50: Using A Provisioning Server

    MANAGEMENT – UPGRADE AND CONFIGURATION USING A PROVISIONING SERVER Using Provisioning facilitates the upgrading and con guration of multiple conference phones. To use this feature, the Provisioning needs to be enabled and con gured and the appropriate les must be located on a server reachable from all phones, here called a Provisioning server.
  • Page 51 The le is used to check if the binary le should be downloaded to the phone or not. The name of this le shall be ot4135_fw_version.xml. The le shall contain the following elements in xml format. < rmware_version> </ rmware_version> Provisioning con guration in OmniTouch 4135 IP Select Settings > Management.
  • Page 52 Default is auto, but can be set to SSLv2 or SSLv3 if open-ssl auto detection fails. Certi cate Here you can upload a certi cate to the OmniTouch 4135 IP to be used for authentication when using Provisioning. Root certi cate The public key in the root certi cate is used to verify other certi cates when using Provisioning.
  • Page 53 MANAGEMENT – UPGRADE AND CONFIGURATION address of the speci c conference phone. Place the con guration les on the Provisioning server. Firmware binary Place the rmware binary le on the Provisioning server. Create a Firmware metadata le according to page 49 and place it on the Provisioning server.
  • Page 54: Managing Phone Book And Conference Guide

    MANAGING PHONE BOOK AND CONFERENCE GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) le. One way of creating at the beginning of numbers. The cells must therefore be formatted as text. It is normally possible to export contact books stored in your PC in CSV format. The way the number can be written may depend on the SIP PBX being used, but normally you can use: sip:user@company.com...
  • Page 55: Importing And Exporting Conference Groups

    Click on the Scroll… button under the heading Import in the web window. Open your CSV le. Click on Import. The name is limited to 15 characters, since the OmniTouch 4135 IP screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone.
  • Page 56: Checking Status And Logs

    CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE Select Status > Device. The Device tab shows phone information including serial number, network port and current software version. On phone: MENU > STATUS > DEVICE (8,6). NETWORK Select Status >...
  • Page 57: Time & Region

    CHECKING STATUS AND LOGS TIME & REGION Select Status > Time & Region. On phone: MENU > STATUS > TIME (8,5). Select Status > SIP.
  • Page 58: Media

    CHECKING STATUS AND LOGS Account On phone: MENU > STATUS > ACCOUNT (8,1,1). NAT traversal On phone: MENU > STATUS > NAT TRAVERSAL (8,3). Transport On phone: MENU > STATUS > ACCOUNTS> TRANSPORT (8,1,2). MEDIA Select Status > Media. On phone: MENU > STATUS > MEDIA (8,4).
  • Page 59: Log

    CHECKING STATUS AND LOGS Select Status > Log. The Log tab contains ve types of log messages and can be useful for trouble shooting. Select the log you want to review and click on the Change button. The Refresh button adds all new messages sent since the present log was chosen. Application log This shows the phone application messages.
  • Page 60: Licenses

    CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the provisioning activities. Upgrade log Logs the upgrade procedure. LICENSES Select Status > Licenses. The Licenses tab contains information of open source licenses.
  • Page 61: Technical Data

    TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 volume down, 5 buttons for menu navigation, line mode, conference guide Memory Support for SD memory cards up to 2 GB Connectivity Power supply Transformer 100–240 V AC/13.5 V DC...
  • Page 62 TECHNICAL DATA Sound ® Technology OmniSound™ 2.0 Wideband Microphone Omni-directional Reception area Up to 30 metres , >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.5 m Environment Temperature: 5°–40°C Relative humidity: 20-80% condensation free Recommended acoustic conditions: Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA Approvals...
  • Page 63: Appendix

    APPENDIX The OpenLDAP Public License Version 2.8, 17 August 2003 Redistribution and use of this software and associated documentation (“Software”), with or without modi cation, are permitted provided that the following conditions are met: 1. Redistributions in source form must retain copyright statements and notices, 2.
  • Page 64 110132-61-001 Rev 4A...

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