Dimplex DXDH10N Installation And Operating Instructions Manual page 9

What is not covered by a Dimplex Guarantee?
The Dimplex Guarantee does not cover any of the following:
Any fault or damage to your Dimplex product due to faulty materials or
workmanship occurring outside the 3* year Guarantee Period (*subject to
successful online registration for the additional 2 years within 28 days of
purchase).
Normal wear and tear including parts that might wear out over time or
consumables, such as filters.
Any fault or damage occurring to any pre-owned Dimplex product or to any other
equipment or property.
Accidental damage to your Dimplex product or damage to your Dimplex product
from external sources (for example, transit, weather, electrical outages or power
surges).
Fault or damage to your Dimplex product which is:
- not due to faulty materials or workmanship or which is due to circumstances
outside Dimplex's control.
- caused by use of your Dimplex product for anything other than normal
domestic household purposes in the country where it was purchased.
- caused by any misuse, abuse or negligent use of the Dimplex product,
including but not limited to any failure to use it in accordance with the
Operating Instructions supplied with the product.
- caused by any failure to assemble, install clean and maintain your Dimplex
product in accordance with the Operating Instructions supplied with the
product unless this was carried out by Dimplex or its authorised dealers.
- caused by repairs or alterations to your Dimplex product not carried out by
Dimplex service personnel or its authorised dealer(s).
- caused by use of any consumables or spare parts for your Dimplex product
which are not Dimplex-specified. A full range of Dimplex-specified
consumables, parts and accessories is available at
Terms and Conditions
The Dimplex Guarantee is valid for 3* calendar years from the date of purchase
(*subject to successful online registration for the additional 2 years within 28 days
of purchase) of your Dimplex product from a recognised retailer in the country of
purchase and use, or the date of delivery of the product if later, always provided
the original receipt has been retained and is produced as proof of purchase.
You must provide to Dimplex or its authorised agents on request the original
receipt as proof of purchase and - if required by Dimplex - proof of delivery. If you
are unable to provide this documentation, you will be required to pay for any
repair work required.
Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its
authorised dealer(s) and any parts that are replaced will become the property of
Dimplex. Any repairs performed under the Dimplex Guarantee will not extend
the Guarantee Period.
www.dimplex.co.uk