Errors - Star Micronics SP500 Series User Manual

6-3. Errors

1) Recoverable error
Error Description POWER lamp
Paper end error On
Waiting for recovery to online Flashes (Off: 0.25
status after paper setting sec./Off: 0.25 sec.)
Paper near end er- On
ror
Head high tem- Flashes (Off: 1
perature detection sec./Off: 1 sec.)
Board high tem- Flashes (On: 2 sec./
perature detection Off: 2 sec.)
Cutter error (on On
models with cutter)
Mechanical error (other On
than cutter error)
Black mark detec-
On
tion error
*1 After you insert the paper in the paper entrance, the printer loads the paper
automatically.
Confirm that the POWER lamp is flashing, and then press the FEED button.
*2 Press the FEED button.
*3 An error is displayed in the STAR mode, but printing continues without
stopping. When there is no paper, the paper end error will be displayed. Follow
the steps in Recovery Conditions *1 to recover.
Operations in the ESC/POS mode are determined by the <ESC> "c4" n
command.
In other words, set the paper in the printer and confirm that the POWER lamp
is flashing, and then press the FEED button after printing has stopped if the
parameter has been set to cease printing.
*4 Automatically the printer is recovered after the print head has cooled.
A print head temperature error is not abnormal.
*5 Automatically the printer is recovered after the board has cooled.
*6 Automatically the printer is recovered if the cutter returns to the home position
after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the
ESC/POS mode.
ERROR lamp Buzzer
On 4 short beeps (0.13
sec.) repeated twice
Off None
Flashes (On: 2 sec./ 2 short beeps (0.13 sec.) repeated twice
(When the printer status is off line)
Off: 2 sec.)
Off None
Off None
3 short beeps (0.13 sec.
Flashes (On: 0.125
+ 0.13 sec. + 0.5 sec.)
sec./Off: 0.125 sec.)
Flashes (On: 0.25 2 short beeps (0.13 sec.
sec./Off: 0.25 sec.) + 0.5 sec.)
Flashes (On: 0.5 3 short beeps (0.13 sec.
sec./Off: 0.5 sec.) + 0.13 sec. + 0.13 sec.)
– 20 –
Recovery Conditions
*1
*2
*3
*4
*5
*6
*7
*8