Maintenance And Service; Maintenance: Frequency And Tasks; Maintenance Tasks - Homeowner - Heatilator CRAVE4836-C Owner's Manual

4

Maintenance and Service

IMPORTANT! Any safety screen, decorative barrier front
or guard removed for servicing must be replaced prior to
operating the fireplace.
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trouble-
shooting and service for your appliance. Visit www.heati-
lator.com to locate a dealer. We recommend annual ser-
vice by a qualified service technician.
A. Maintenance: Frequency and Tasks
Task Frequency
Glass Cleaning Seasonally
Surrounds,
Decorative Barrier Annually
Fronts
Remote Control Seasonally
Venting and
Seasonally
Termination Cap
Gasket Seal and Annually
Glass Inspection
Log Inspection Annually
Firebox Inspection Annually
Control Annually
Compartment &
Firebox Top
Pilot and Burner Annually
Ignition &
Operation
Electrical Service
As needed
and Repair
B. Maintenance Tasks - Homeowner
Installation and repair should be done by a qualified service
technician only. The appliance should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. It is imperative
that control compartments, burners and circulating air
passageways of the appliance be kept clean. Any safety
screen, guard, or barrier removed for servicing the appli-
ance must be replaced prior to operating the appliance.
CAUTION! Risk of Burns! The fireplace shall be turned
off and cooled before servicing.
18 Heatilator • CRAVE4836-C/ST-C, CRAVE6048-C/ST-C, CRAVE7260-C/ST-C, CRAVE8472-C/ST-C Owner's Manual • 2601-981 Rev. C • 10/19
To be completed by
Homeowner
Qualified Service
Technician
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, gas fireplace glass
cleaner, drop cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and decorative barrier front by placing a
drop cloth on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or floor surfaces.
• Remove decorative barrier front from fireplace and set
aside on work surface.
Removing Fixed Glass Assembly
1. Remove the decorative barrier front from fireplace and
set aside on work surface.
2. Remove bottom glass shield.
3. Locate the glass spring latches that are on the upper
edge of the glass frame of the appliance. See Figure
4.1.
4. Use both index fingers to release spring latches. See
Figure 4.1.
5. Allow glass to tilt forward. Grasp glass on the upper
return lip of glass frame and lift up and out. The glass
should lift easily out of the bottom retaining lip.
Cleaning Fixed Glass Assembly
• Clean glass with a non-abrasive, non-ammonia based,
commercially available gas fireplace glass cleaner
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
Replacing Fixed Glass Assembly
1. Locate retaining lip on lower front face of firebox.
2. Place glass assembly into retaining lip end. Tilt top of
glass assembly toward fireplace.
3. Carefully set fixed glass assembly in place on fire-
place. Hold glass in place with one hand and secure
glass latches with the other hand. Assure proper left
and right placement of glass and engage all four
spring latches.
Inspect and operate all glass latches to ensure they
move freely and no obstructions are present.
.