Symbol 2840 Series Supported Equipment Manual
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Symbol 2840 Series Supported Equipment Manual

Symbol 2840 Series Supported Equipment Manual

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Supported Equipment Manual
for the 2840 device manufactured by Symbol Technologies

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  • Page 1 Supported Equipment Manual for the 2840 device manufactured by Symbol Technologies...
  • Page 2 Copyright 1996 - 2003 by Connect, Inc. All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect Inc., 7125 Janes Avenue, Suite 100, Woodridge, IL 60517. Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 • Introduction.....................1-1 2840 Description…………..................1-1 2840 Picture………………..................1-1 Requirements……………… ..................1-2 Setup Requirements ..................1-2 Accessories...................... 1-2 Synchronization Tools ..................1-2 Chapter 2 • Terminal Setup..................2-1 Downloading from the WEB..................2-1 Running Setup from a Download File ..............2-1 Installation…………………..................

  • Page 5: Chapter 1 • Introduction

    Microsoft and third parties. An application- programming interface (API) makes it easy to integrate bar code data capture and wireless communication into new or existing applications. To learn more about the PPT 2800 Series, visit www.symbol.com/mobile. 2840 Picture • March, 2003...

  • Page 6: Requirements

    Introduction Requirements Setup Requirements Installation of PowerNet Twin Client requires, at a minimum, the following: •= A Pentium-class processor •= 32 MB of RAM •= 10 MB of free hard disk space available •= Microsoft Windows CE operating system ActiveSync needs to be installed on the PC before downloading files to the terminal. For instructions, go to www.MSDN.Microsoft.com.

  • Page 7: Chapter 2 • Terminal Setup

    The PowerNet Twin Client software package can be downloaded from the Connect web site at http://www.connectrf.com. Click on Partner Services and then click on Software Downloads. Select the file named PowerNet Twin Client for Symbol. Running Setup from a Download File The downloaded file is a compressed archive.

  • Page 8: Installation

    Terminal Setup Click on the application and proceed to the following section entitled Installation Setup for further instructions. Installation The InstallShield wizard runs and presents the following screen. Click on to begin the installation process. Next • March, 2003 Supported Equipment Manual...
  • Page 9 Installation To change the default Destination Location, click on and select a location. Then Browse click on Next The default folder is . This default may be changed either by selecting an PowerNet existing program group or by typing in a new name at the prompt. Then click on Next.
  • Page 10 Terminal Setup When the installation is complete, reboot the system to initialize the Twin Client software. a. To reboot the system immediately, click on Finish b. To reboot later, click on the option to restart the computer later, and click on Finish To run the Twin Client Configuration Wizard, click on Start, Programs, PowerNet, and Twin Client Manager.
  • Page 11 Installation Click on to begin the installation process. Next Choose the terminal model, radio type, and communications port, and then click on Next Supported Equipment Manual • March, 2003...
  • Page 12 Enter the IP address information and choose the emulation, and then click on Next. Enter the authorization code for Symbol, or choose the Enable AirLoader functionality feature on the next screen to load the individual authorization codes for each terminal •...

  • Page 13: Running The Manager

    Running the Manager onto the terminal automatically. Click on The PowerNet Twin Client Manager Next. and terminal files are then installed. Enable the second box to download the program files via the serial port when the wizard closes. Click on to reboot the system to initialize the Twin Client software.

  • Page 14: Quick Start

    Quick Start This section describes how to prepare the Twin Client Manager and the Symbol terminal for a Telnet session with the host. Following an initial serial download, the terminal software and configuration is managed automatically, over the wireless network.
  • Page 15 Quick Start Click on , select the desired emulation, and click on Emulation Setting the Servers The Servers are the Telnet host systems the terminals will access. To set these addresses from the menu, click on Settings Servers. Supported Equipment Manual • March, 2003...
  • Page 16 Terminal Setup Then click on . Enter the name of the Server, its IP Address and IP Port (normally 23 for Telnet servers), and Terminal Type. Then click on Repeat this step for each telnet server the terminals are required to access. If an error is made in the name, IP Address, IP Port number, or Terminal emulation type, click on the line that is in error and then click on the button to make the corrections.
  • Page 17 Windows CE options of Run application at startup and Hide task bar can be selected, as shown below. Click OK. See the AirBEAM Operation section in the Symbol Twin Client manual for instructions on the AirBEAM option in this screen.
  • Page 18 Terminal Setup The following illustrates the terminal model option to select based on your terminal model, under Settings, Options, Terminal Model. Terminal Model Terminal Model Option 2840 2840 Click on the first time around to ensure that all defaults are set, especially Note: when changing emulations.
  • Page 19 Quick Start Setting Auto-Configuration The configuration download and IP address assignment for each terminal will take place automatically by setting the Auto-Configuration options. Click on the option in the menu. Auto-Configuration Settings If the Auto-Configuration window does not display the options, click on the Note: button.
  • Page 20 Terminal Setup This powerful software management tool is described in detail in the section entitled Software Management. For now, it is sufficient simply to use it for assignment of the initial terminal configuration and IP address, all of which can be easily changed later. Ensure that all of the check boxes are checked as shown above.

  • Page 21: Cold Booting The Terminal

    Quick Start The display expands to include the default terminal Group. Next, click on the icon and use the button to select the configuration file saved earlier. Group Browse Check the box, and the system is now configured to automatically download IP Active addresses, software, and configuration files to the terminals.

  • Page 22: Configuring The 2840 Terminal For Download

    Replace the battery cover and press the power button. The symbol splash screen will display for about a minute. When the welcome screen appears, tap anywhere on the screen to continue to the align screen.

  • Page 23: Starting A Telnet Session

    •= Using the Twin Client Manager. •= Using the Twin Client terminal menu system. To simplify the task for experienced Symbol installers, the standard setup options of both the Twin Client Manager and the terminal menu system match those of other Symbol products.
  • Page 24 Terminal Setup VT and HP Settings Select the VT and HP emulation setup by clicking on the menu and then the Settings menu, as shown below. Emulation Then click on the , or selection, as shown below. VT100 VT220 HP700 Click on after the selection is made, and return to the main Twin Client Manager menu.
  • Page 25 Standard Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
  • Page 26 Terminal Setup Font Size and Bold Font Font size has a scrolling list of font size options. Bold Font has a check box that enables (checked) or disables (unchecked) the display of characters in bold font. Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal.
  • Page 27 Standard Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
  • Page 28 Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. Default is on (checked). Printer Type This scrolling list selects the attached printer type. The default value is , indicating none no printer is attached. 3270 Settings Select the 3270 emulation setup by clicking on the menu and then the...
  • Page 29 Standard Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

  • Page 30: Importing Custom Configurations

    This scrolling list selects the attached printer type. The default value is , indicating none no printer is attached. Importing Custom Configurations Existing installations that use a custom Symbol configuration file are easily converted to Twin Client with the option found under the tab of Twin Client Manager. Import...
  • Page 31 Standard Setup Twin Client © 1991-2003, Connect, Inc. Keypress to Continue Use the keys to navigate the menu, and press to select Up-Arrow Down-Arrow Enter the highlighted option. Each menu option is described in the following sections. Editing the IP The IP list contains the terminal IP address, the Subnet Mask and the Router IP address.

  • Page 32: Authorizing Powernet

    Terminal Setup The 12-digit hexadecimal value displayed at the top of the terminal screen is the Identification Code for the terminal. 00A0F826E614 Authorization ______________ not authorized <F3> Save <F7> Quit Type the authorization code into the field as it appears on the WEB site. Punctuation characters, such as the hyphen (-), are required.
  • Page 33 Standard Setup The Authorization window is displayed as shown below. (in this case, ) is the value that is entered as the System ID ECFB28A7 Identification on the Connect WEB site authorization page. Code Manual Authorization The procedure for manually setting the Authorization code on the terminal is described in the previous section entitled Editing the Authorization.
  • Page 34 Terminal Setup A pop-up box appears with the machine ID and a space for the additional licenses authorization code. Use the machine ID in the pop-up box instead of the original machine ID to get your authorization code. If adding users, click on the button before generating the authorization Add Licenses code to get the most current machine ID.

  • Page 35: Software Management

    Software Management Click on the button on the old PC. You will be asked for the Transfer Authorization new system ID. Enter this new system ID. It will generate an authorization code for the new PC's Twin Client manager. This feature only works if there are licenses remaining on the old PC. Note: Software Management In addition to providing functions for the download of files to the terminal via the...
  • Page 36 Terminal Setup If no options are displayed, click on the Advanced<< button. Note: Enabling Automatic Downloads Click to put a check in the box that allows terminals to be automatically configured via RF to enable automatic downloading. In the event another PC on the network is already configured and active, the following warning message is displayed.
  • Page 37 Software Management Automatic IP Address Assignment Automatic IP assignment does not work on the 2840 because of limitations in its TCP/IP stack. However, a DHCP server will work with the device. Creating New Groups New groups, with different configurations, can be created by clicking on the Terminal Group Manager, and then clicking the right mouse button as shown.
  • Page 38 Terminal Setup in place of the default power.net file. The .svr files are created in Twin Client Manager under Tools/Servers. Setting the Segment Checking the button restricts a terminal group to a range of IP addresses. The Segment IP Address can be any valid address on the segment as it is used only to identify the segment.
  • Page 39 Software Management Setting the Default Terminal Group New terminals that have not yet been assigned to any group are initially assigned to the default group in effect when they are cold-booted. Any group can be made the default group by clicking on the group, and then clicking on the right mouse button.

  • Page 40: Airload Configuration

    AirLoad Configuration On the typical Symbol terminal, the client software will automatically find the autoconfiguration server and check for updates. On the 2840, however, this is not possible. Instead, this terminal requires that the IP address of the AirLoad server be specified.
  • Page 41 Software Management screen appears as follows. Connection Settings Supported Equipment Manual • March, 2003 2-35...
  • Page 42 Terminal Setup 8. Make sure that the box is checked in front of the option entitled, Allow serial cable or infrared connection to this COM port. 9. Click on While ActiveSync is connecting, you will see the following screen. When ActiveSync has connected, you will see the screen below. •...
  • Page 43 Software Management 10. Select , and then click Next screen appears. Connected 11. On the PC, select from the menu in Send Program Files to Terminal Terminal Twin Client Manager. Supported Equipment Manual • March, 2003 2-37...
  • Page 44 Terminal Setup The following screen will appear. 12. Click on The following screen will appear. 13. Click on 14. On the PC, choose from the menu Send Configuration Files to Terminal Terminal in Twin Client Manager. You will see the following screen. •...
  • Page 45 Software Management 15. Choose 16. Click on The following screen will appear. 17. Click on 18. On the terminal, click on Start Programs File Explorer, Windows 19. Select the icon. Aironet Client Utility 20. Enter the SSID, etc.. 21. Click on 22.
  • Page 46 Terminal Setup This page is intentionally blank. • March, 2003 2-40 Supported Equipment Manual...

  • Page 47: Chapter 3 • Keypad Configuration

    Chapter 3 • Keypad Configuration This chapter describes the default Twin Client key assignments applied to Symbol 2840 terminals. The figures and tables identify the key assignments by emulation. The software keyboard is accessed by tapping the arrow at the bottom, right corner of the...
  • Page 48 Keypad Configuration Home Insert Pg Dn Pg Up Remove ← Find Select VT100 Keys Special Function Standard • March, 2003 Supported Equipment Manual...
  • Page 49 Home Reset Sys Req Clear ← 3270 Keys Function Standard Special Supported Equipment Manual • March, 2003...
  • Page 50 Keypad Configuration Field Field Field Sys Req Attention Help Minus Exit Plus Erase to End of Clear Insert Home Reset Erase Field Roll Down Roll ← Print 5250 Keys Function Standard Special • March, 2003 Supported Equipment Manual...
  • Page 51 ← Shift Function Keys Supported Equipment Manual • March, 2003...
  • Page 52 Keypad Configuration ← → ‘ Caps ← ↑ ↓ ↑ ´ ← → ¨ Func Special Lowercase Character Standard Keyboard Mode • March, 2003 Supported Equipment Manual...
  • Page 53 & → “ Caps < > ↑ ← ´ ↑ ¨ ↓ → ← Func Special Uppercase Character Standard Keyboard Mode Supported Equipment Manual • March, 2003...
  • Page 54 ì ê ë í ï Þ š ‘ ú û ü ö ù ò ó õ ↑ ô ← ↑ ↓ ← → ´ ¨ ý ÿ Func Special Lowercase International Symbol Keyboard Mode • March, 2003 Supported Equipment Manual...
  • Page 55 Caps Ì Í Î Ï È Ê Š ↑ Ù Ú Û Ü Ó Ô Õ Ö Ò ← ´ ↑ ¨ ↓ ← → Ý Ÿ Func Special Uppercase International Symbol Keyboard Mode Supported Equipment Manual • March, 2003...

  • Page 56: Keypad Table

    Keypad Configuration Keypad Table The keypad table in this section is organized by emulation. The key values represent the default keypad assignments applied to the terminal in Twin Client advanced mode. 3270 5250 <a> <a> <a> <b> <b> <b> <c> <c>...
  • Page 57 <Up> <Up> <Up> <Down> <Down> <Down> Down Left <Left> <Left> <Left> Right <Right> <Right> <Right> <Shift><Bksp> <Shift><Bksp> <Shift><Bksp> <Shift><a> <Shift><a> <Shift><a> <Shift><b> <Shift><b> <Shift><b> <Shift><c> <Shift><c> <Shift><c> <Shift><d> <Shift><d> <Shift><d> <Shift><e> <Shift><e> <Shift><e> <Shift><f> <Shift><f> <Shift><f> <Shift><g> <Shift><g> <Shift><g> <Shift><h> <Shift><h>...
  • Page 58 Keypad Configuration <F9> <F9> <F9> <F10> <F10> <F10> <F11> <F11> <F11> <F12> <F12> <F12> <F13> <F13> <F13> <F14> <F14> <F14> <F15> <F15> <F15> <F16> <F16> <F16> <F17> <F17> <F17> <F18> <F18> <F18> <F19> <F19> <F19> <F20> <F20> <F20> <F21> <F21> <F21>...
  • Page 59 International Symbols VT100 3270 5250 <¿> <¿> <¿> ¿ <¡> <¡> <¡> ¡ Œ <Œ> <Œ> <Œ> <₣> <₣> <₣> ₣ <£> <£> <£> £ ¥ <¥> <¥> <¥> <§> <§> <§> § <°> <°> <°> ° <±> <±> <±> ±...
  • Page 60 Keypad Configuration <Ó> <Ó> <Ó> Ó <Ô> <Ô> <Ô> Ô <Õ> <Õ> <Õ> Õ <Ö> <Ö> <Ö> Ö <Ù> <Ù> <Ù> Ù Ú <Ú> <Ú> <Ú> <Û> <Û> <Û> Û <Ü> <Ü> <Ü> Ü Ý <Ý> <Ý> <Ý> <Ÿ> <Ÿ> <Ÿ>...
  • Page 61 <ó> <ó> <ó> ó <ô> <ô> <ô> ô <õ> <õ> <õ> õ <ö> <ö> <ö> ö <ù> <ù> <ù> ù ú <ú> <ú> <ú> <û> <û> <û> û <ü> <ü> <ü> ü ý <ý> <ý> <ý> <ÿ> <ÿ> <ÿ> ÿ Supported Equipment Manual •...
  • Page 62 Keypad Configuration This page is intentionally blank. • March, 2003 3-16 Supported Equipment Manual...

  • Page 63: Chapter 4 • Error Message Resolution Guide

    Chapter 4 • Error Message Resolution Guide Twin Client Error Message Resolution Guide Message Reason Solution Reference Tech Note ENTRY TOO LONG; Trying to key beyond the field size. Ensure you are entering input into the correct field. ALPHABETIC ONLY; Trying to key a character that is not Ensure you are entering input into the alphabetic.
  • Page 64 Error Message Resolution Guide Message Reason Solution Reference Tech Note INVALID KEY; The key pressed is not valid. Ensure you are entering input into the correct field. MUST CLEAR FIELD; Trying to enter data in a field that must be Ensure you are entering input into the cleared first.
  • Page 65 Error Message Resolution Guide Message Reason Solution Reference Tech Note Disconnect Could Not Disconnect. Verify your Network settings are correct and T1113, T1114, T1161, ERROR.\nREBOOT you are in the correct mode using the T1171, T1187 and MOBILE UNIT; correct Port. T1194 RF Send Could not send.
  • Page 66 Error Message Resolution Guide Message Reason Solution Reference Tech Note TIMEOUT\n\nReceiving Mobile Unit out of the coverage area. Most likely range, access point, radio, host T1113, T1114, T1161, Data; or network issue. Troubleshoot the T1171, T1187 and customers’ environment. T1194 Host Received Mobile Unit has sent and received an Most likely host or network issue.
  • Page 67 Error Message Resolution Guide Message Reason Solution Reference Tech Note Error receiving host\nlist Bad Protocol detected. Usually a result of bad cabling, power or from Server; faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.
  • Page 68 Error Message Resolution Guide Message Reason Solution Reference Tech Note User Count Exceeded.\n Possible authorization issue. Verify that you have the correct number of Session Ended; licenses for the number of Mobile Units you are using. Primary Unavailable\nTrying First Host IP address not available trying the Verify the host address.
  • Page 69 Error Message Resolution Guide Message Reason Solution Reference Tech Note Printer Not Ready\nPress R Can not print. Check cable, battery, communication to Retry\nC to Cancel Print; settings and paper in the printer. Mobile Unit Running in demo mode. Purchase a license from Connect. in\nDemonstration Mode\nfor TwinClient;...
  • Page 70 Error Message Resolution Guide Message Reason Solution Reference Tech Note TwinClient Server; Prompt. Advisory message. TwinClient TN3270; Prompt. Advisory message. TwinClient TN5250; Prompt. Advisory message. TwinClient TNVT/HP; Prompt. Advisory message. (c)1991-2003 Connect; Prompt. Advisory message. Edit Menu Options; Menu Title. Advisory message.
  • Page 71 Error Message Resolution Guide Message Reason Solution Reference Tech Note Switch Client Modes; Menu Option. Advisory message. Run TwinClient; Menu Option. Advisory message. Exit to OS; Menu Option. Advisory message. Printer may not be\nplugged Can not print. Check cable, battery, communication in or\nturned on!;...
  • Page 72 Error Message Resolution Guide Message Reason Solution Reference Tech Note Printer Out\nOf Range; Printer out of the coverage area. Most likely range, access point or radio T1113, T1114, T1161, issue. Troubleshoot the customers’ T1171, T1187 and environment. T1194 Connection Refused\nBy You connected to the target host but the host Verify the configuration file has the correct Host;...
  • Page 73 Error Message Resolution Guide Message Reason Solution Reference Tech Note Print Complete; Prompt. Advisory message. Reprint (Y/N)?; Yes or No prompt for a reprint. Advisory message. WARNING; Prompt. Advisory message. Turning power off\nduring a This Mobile Unit will disconnect the session if Mobile Unit manufacturer limitation.
  • Page 74 Error Message Resolution Guide Message Reason Solution Reference Tech Note Domain Name Mobile Unit out of the coverage area. Most likely range, access point, radio, host T1113, T1114, T1161, Server\nQuery Receive or network issue. Troubleshoot the T1171, T1187 and Error; customers’...
  • Page 75 Error Message Resolution Guide Message Reason Solution Reference Tech Note Disconnecting...; Prompt. Advisory message. Scan Barcode; Bar code scanning test. Advisory message. Enter Setup\nPassword; Prompt. Advisory message. Enter Profile \nPassword; Prompt. Advisory message. Host IP; Host IP address prompt. Enter target host IP address. Host Name;...
  • Page 76 Error Message Resolution Guide Message Reason Solution Reference Tech Note HOST ENTRY; Prompt. Advisory message. VT(100/220)/HP Setup; Prompt. Advisory message. Mobile Unit Info; Prompt. Advisory message. Emulation Setup; Prompt. Advisory message. ANSI Setup; Prompt. Advisory message. Miscellaneous Setup; Prompt. Advisory message. Mobile Unit Type;...
  • Page 77 Error Message Resolution Guide Message Reason Solution Reference Tech Note Insert Mode; Prompt. Advisory message. Autowrap Mode; Prompt. Advisory message. Cursor; Prompt. Advisory message. EMULATION SETUP; Prompt. Advisory message. Mobile Unit Type; Prompt. Advisory message. Local Echo; Prompt. Advisory message. Map Underline;...
  • Page 78 Error Message Resolution Guide Message Reason Solution Reference Tech Note MISCELLANEOUS SETUP; Prompt. Advisory message. Test Options; Prompt. Advisory message. Login Options; Prompt. Advisory message. TEST OPTIONS; Prompt. Advisory message. Printer Test; Prompt. Advisory message. Scan Code Test; Prompt. Advisory message. LOGIN OPTIONS;...
  • Page 79 Error Message Resolution Guide Message Reason Solution Reference Tech Note Map; Prompt. Advisory message. Don't Map; Prompt. Advisory message. Enable Break; Prompt. Advisory message. Disable Break; Prompt. Advisory message. 7 bit; Prompt. Advisory message. 8 bit; Prompt. Advisory message. Send Delete; Prompt.
  • Page 80 Error Message Resolution Guide Message Reason Solution Reference Tech Note Special Options; Prompt. Advisory message. Beeper Options; Prompt. Advisory message. Exit to DOS; Prompt. Advisory message. Backlight Time; Prompt. Advisory message. Enter Key Action; Prompt. Advisory message. Reset Options; Prompt. Advisory message.
  • Page 81 Error Message Resolution Guide Message Reason Solution Reference Tech Note Modify Beeps; Prompt. Advisory message. Message Beeps; Prompt. Advisory message. Scan Identifier; Prompt. Advisory message. AID Scan Setup; Prompt. Advisory message. Long Scans; Prompt. Advisory message. Scan Send; Prompt. Advisory message. Yes;...
  • Page 82 Error Message Resolution Guide Message Reason Solution Reference Tech Note Double High and Wide; Prompt. Advisory message. Errors Only; Prompt. Advisory message. Automatic; Prompt. Advisory message. All Messages; Prompt. Advisory message. Reject; Prompt. Advisory message. Truncate; Prompt. Advisory message. Split; Prompt.
  • Page 83 Error Message Resolution Guide Message Reason Solution Reference Tech Note External; Prompt. Advisory message. none; Prompt. Advisory message. monarch; Prompt. Advisory message. pddumb; Prompt. Advisory message. comtec; Prompt. Advisory message. rascal; Prompt. Advisory message. codewriter; Prompt. Advisory message. comtec(S); Prompt. Advisory message.
  • Page 84 Error Message Resolution Guide Message Reason Solution Reference Tech Note Duration: Prompt. Advisory message. Delay: Prompt. Advisory message. Select Scanner; Prompt. Advisory message. Setup Scanner; Prompt. Advisory message. Scan Test; Prompt. Advisory message. Scan Operation; Prompt. Advisory message. Laser; Prompt. Advisory message.
  • Page 85 Error Message Resolution Guide Message Reason Solution Reference Tech Note Wand Simulation; Prompt. Advisory message. VT100; Prompt. Advisory message. VT220; Prompt. Advisory message. HP700; Prompt. Advisory message. SETUP; Prompt. Advisory message. Mobile Unit IP/Radio; Prompt. Advisory message. Host List; Prompt. Advisory message.

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