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NATURAL GAS MODELS:
PROPANE GAS MODELS:
SAFETY INFORMATION
WARNING
!
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
•
Do not try to light any appliance.
•
Do not touch any electrical switch; do not
use any phone in your building.
•
Immediately call your gas supplier from a
neighbour's phone. Follow the gas
supplier's instructions.
•
If you cannot reach your gas supplier, call
the fi re department.
- Installation and service must be
performed by a qualifi ed installer, service
agency, or the supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless
a certifi ed kit is used.
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com
$10.00
ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)
GDI3N / GDIG3N / GDIX3N
GDI3P / GDIG3P / GDIX3P
INSTALLATION MANUAL
ADD MANUAL TITLE
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.33 AND ANSI Z21.88 FOR VENTED GAS FIREPLACE HEATERS
CSA 2.22 AND ANSI Z21.50 FOR VENTED DECORATIVE GAS APPLIANCES
IF INSTALLATION + OPERATION, ADD SERIAL
CSA /
INTERTEK
BARCODE LABEL ON THE OWNER'S MANUAL"
LOGO
Product Name / Code
Infrared™ Series
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT IMAGE
FOR INDOOR USE ONLY
NUMBER LABEL HERE
PLACE BARCODE LABEL ON THE
IF SEPARATE MANUALS, ADD "PLACE
OWNER'S MANUAL
ENGLISH
FRENCH PG. 47
(GDIG3 illustrated)
W415-1802 / A / 11.06.18
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Table of Contents
Troubleshooting
Related Manuals for Napoleon Infrared Series
Summary of Contents for Napoleon Infrared Series
- Page 1 OWNER’S MANUAL BARCODE LABEL ON THE OWNER’S MANUAL” LOGO Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com $10.00 W415-1802 / A / 11.06.18...
- Page 2 safety information WARNING DANGER • This appliance is hot when operated and can cause severe burns if contacted. • Any changes or alterations to this appliance or its controls can be dangerous and is prohibited. HOT GLASS WILL CAUSE • Do not operate appliance before reading and BURNS.
- Page 3 patterns. safety information WARNING • Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this appliance. • This appliance must not be connected to a chimney fl ue pipe serving a separate solid fuel burning appliance.
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Page 4: Table Of Contents
table of contents general information rates and efficiencies rating plate information operating and lighting instructions shut-off valve dimensions minimum clearance to combustibles installation planning levelling the appliance chimney connection gas installation finishing minimum combustible mantel clearances safety barrier & door removal / installation log placement 3.3.1 log placement for GDI3 3.3.2 log placement for GDIX3... -
Page 5: General Information
standard checklist Installer: please fill out appliance checklist in the owner’s manual. 1.0 general information When the appliance is installed at elevations above 4,500ft (1372m), and in the absence of specific recommendations from the local authority having jurisdiction, the certified high altitude input rating shall be reduced at the rate of 4% for each additional 1,000ft (305m). -
Page 6: Rates And Efficiencies
general information rates and efficiencies GDI3 Altitude (FT) 0 - 4500FT 0 - 4500FT Max. Input (BTU/hr) 24,500 24,500 Max. Output (BTU/hr) 13,475 13,475 55.0% 55.0% GDIG3 Altitude (FT) 0 - 4500FT 0 - 4500FT Max. Input (BTU/hr) 24,000 24,000 Max. - Page 7 general information WARNING • Always light the pilot whether for the first time or if the gas supply has run out, with the glass door opened or removed. • Provide adequate clearance for servicing and operating the appliance. • Provide adequate ventilation. •...
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Page 8: Rating Plate Information
Minimum distance from bottom of a combustible mantel Distance minimale entre le dessous d’une tablette L’appareil doit être ventilé à l’aide de l’ensemble d’évacuation propre à Napoleon. Référez au projecting a maximum of 3” from the wall to the top of the décorative combustible, qui ressort un maximum de... -
Page 9: Operating And Lighting Instructions
general information operating and lighting instructions OPERATING INSTRUCTIONS / INSTRUCTIONS D’OPÉRATION FOR YOUR SAFETY READ BEFORE OPERATING / POUR VOTRE SÉCURITÉ LIRE AVANT DE FAIRE FONCTIONNER WARNING: ATTENTION: DO NOT TURN ON IF CHILDREN OR OTHER AT RISK NE PAS ALLUMER SI DES ENFANTS OU D’AUTRES INDIVIDUALS ARE NEAR THE APPLIANCE. -
Page 10: Dimensions
GDI3 GDIG3, GDIX3 general information A - 13 7/16 A - 13 13/16 [341mm] [376mm] dimensions B - 7 1/2 B - 6 7/8 [175mm] [175mm] front view right side view 20 15 " SAFETY BARRIER 531mm 3" 2 PLS 18 5 14 3 "... -
Page 11: Installation Planning
2.0 installation planning installation planning WARNING • Risk of fi re! Maintain specifi ed air space clearances to vent pipe and appliance. Clean out ashes from the inside of the wood-burning appliance. Make sure that the chimney and wood-burning appliance are in a clean and sound condition and constructed of non-combustible materials. If necessary have any repair work done by a qualifi ed person before installing the insert. -
Page 12: Chimney Connection
installation planning chimney connection Chimney installation must conform to both national and local code requirements. The chimney must be lined with one 3" (76mm) diameter liner for intake and one 3" (76mm) diameter liner for exhaust. The minimum and maximum vent lengths are 10 (3m) and 35 (11m) feet respectively. -
Page 13: Gas Installation
installation planning We recommend the following method of sealing off the damper area around the liner: Measure the throat of the appliance and mark this shape on a piece of 24 gauge sheet metal (flue cover). Cut a 6 3/4" (171mm) hole to lie directly below the appliance flue opening. Allow 2" of material for a flange on all sides and cut to these measurements. -
Page 14: Finishing
3.0 finishing finishing WARNING • Risk of fi re! • Never obstruct the front opening of the appliance. • The front of the appliance must be fi nished with any non-combustible materials such as brick, marble, granite, etc., provided that these materials do not go below the specifi ed dimension, as illustrated. •... -
Page 15: Safety Barrier & Door Removal / Installation
finishing safety barrier & door removal / installation WARNING • Glass may be hot. Do not touch glass until cooled. • If equipped with door latches that are part of a safety system, they must be properly engaged. Do not operate the appliance with latches disengaged. -
Page 16: Log Placement
Take the time to carefully position the glowing embers for a maximum glowing ef- “PHAZER™ logs [and glowing embers], exclusive to Napoleon/Continental, provide a unique and realistic fect. Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour glowing effect that is different in every installation. - Page 17 Burner Overview finishing Pilot Shield Notch Pilot Shield Notch Lower Media Tray Lower Media Tray (Logs #6, #7, and #8) (Logs #6, #7, and #8) Pilot Shield Notch Pilot Shield Notch Lower Media Tray Lower Media Tray (Logs #6, #7, and #8) (Logs #6, #7, and #8) Place log #1 snug against the back wall, Place the two holes in log #3 on A1 and A2.
- Page 18 Notch Notch finishing Notches Notches Notches Notches Place log #7 along the centre of the lower Place log #8 along the right side of the lower PLACE TEXT BOX HERE. PLACE TEXT BOX HERE. media tray. media tray. NOTE: ENSURE NOMENCLATURE IS NOTE: ENSURE NOMENCLATURE IS CONSISTENT THROUGHOUT.
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Page 19: Log Placement For Gdix3
Take the time to carefully position the glowing embers for a maximum glowing ef- “PHAZER™ logs [and glowing embers], exclusive to Napoleon/Continental, provide a unique and realistic fect. Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour glowing effect that is different in every installation. - Page 20 (Log #6 and #7) Burner Overview (Log #6 and #7) Grate Posts Grate Posts finishing Pilot Shield Notch Pilot Shield Notch Lower Media Tray Lower Media Tray (Log #6 and #7) (Log #6 and #7) Grate Posts Grate Posts Pilot Shield Notch Pilot Shield Notch Lower Media Tray Lower Media Tray...
- Page 21 Notch Notch finishing Notches Notches Notches Notch Place log #7 along the right side of the lower PLACE TEXT BOX HERE. PLACE TEXT BOX HERE. media tray. NOTE: ENSURE NOMENCLATURE IS NOTE: ENSURE NOMENCLATURE IS CONSISTENT THROUGHOUT. CONSISTENT THROUGHOUT. IF SPACE IS LEFT OVER, USE THIS BOX TO IF SPACE IS LEFT OVER, USE THIS BOX TO SHOW CORRECT FINAL LOG PLACEMENT SHOW CORRECT FINAL LOG...
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Page 22: Media Installation
finishing media installation WARNING • Clean the glass media prior to installation. Before applying the cleaned glass, ensure that it is dry. • Do not change or substitute the glass media material provided with this appliance. If replacing, use only the replacement glass media available from your local authorized dealer / distributor. -
Page 23: Charcoal Embers
finishing charcoal embers WARNING • Do not block or close off the burner ports. Blocked ports can cause an incorrect fl ame pattern, carbon deposits and delayed ignition. • When supplied, charcoal embers, charcoal lumps and vermiculite are not to be placed on the burner. Randomly place the charcoal embers along the front and sides of the log support in a realistic manner. -
Page 24: Battery Installation (Gdig3 / Gdix3)
finishing battery installation (GDIG3 / GDIX3) 4 AA batteries must be installed into the receiver before the appliance can operate. The receiver is located in the bottom right corner of the appliance (Fig. 1). note: Ensure the 3 position slider switch is in the "REMOTE"... -
Page 25: Electrical Information
4.0 electrical information wiring diagram (GDIG3 / GDIX3) WARNING • Do not wire 110 volts to the valve or wall switch. W415-1802 / A / 11.06.18... -
Page 26: Adjustments
PSE THERMOCOUPLE 3/8” - 1/2” 5.0 adjustments adjustments (9.5mm - 12.7mm) Flame must envelop pilot burner adjustment upper 3/8" to 1/2" (12.7mm - 9.5mm) of thermocouple Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise direction to reduce the gas fl ow. Check Pressure Readings: PILOT Inlet pressure can be checked by turning screw (A) counter-... -
Page 27: Flame Characteristics
adjustments flame characteristics It is important to periodically perform a visual check of the pilot and burner flames. Compare them to the illustration provided. If any flames appear abnormal, call a service person. GDIG3 GDIX3 GDI3 W415-1802 / A / 11.06.18... -
Page 28: Maintenance
6.0 maintenance maintenance WARNING • Turn off the gas and electrical power before servicing the appliance. • Appliance may be hot. Do not service until appliance has cooled. • Do not use abrasive cleaners on glass. • Do not paint the pilot assembly. This appliance and its venting system should be inspected before use and at least annually by a qualifi ed service person. -
Page 29: Annual Maintenance
maintenance annual maintenance WARNING • Annual maintenance should be performed by a qualifi ed service technician • The fi rebox becomes very hot during operation. Let the appliance cool completely or wear heat resistant gloves before conducting service. • Never vacuum hot embers. •... -
Page 30: Care Of Plated Parts
maintenance care of plated parts If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated surfaces before operating the appliance for the fi rst time. Use an ammonia-free or vinegar-based cleaner and a towel to clean. -
Page 31: Night Light™ Replacement
maintenance night light™ replacement (GDIG3 / GDIX3) Your appliance comes equipped with our “Night Light™”. The light has been pre-wired and is controlled from the remote control. If the lamp or lens needs to be replaced, follow the instruc- tions below. Fig. -
Page 32: Valve Train Replacement
maintenance valve train replacement Fig. 1 Remove safety barrier and glass door (see "safety barrier & door removal / installation" section). Remove media tray (see "media tray installation" section) and burners. Remove porcelain radiant panels (PRPs) or brick panels (if applicable). Remove the 14 screws holding the valve train in place (Fig. -
Page 33: Replacement Parts
7.0 replacement parts WARNING • Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury. Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor. -
Page 34: Overview
replacement parts W415-1802 / A / 11.06.18... -
Page 35: Right Side Access Plate Assembly
replacement parts W415-1802 / A / 11.06.18... -
Page 36: Valve Train Assembly (Gdi3)
replacement parts W415-1802 / A / 11.06.18... -
Page 37: Valve Train Assembly (Gdig3)
replacement parts W415-1802 / A / 11.06.18... -
Page 38: Valve Train Assembly (Gdix3)
replacement parts W415-1802 / A / 11.06.18... -
Page 39: Firebox Top Assembly
replacement parts W415-1802 / A / 11.06.18... -
Page 40: Troubleshooting (Millivolt - Gdi3)
8.0 troubleshooting (millivolt - GDI3) WARNING • Always light the pilot whether for the fi rst time or if the gas supply has run out, with the glass door open or removed. • Turn off gas and electrical power before servicing the appliance. •... - Page 41 troubleshooting (millivolt - GDI3) symptom problem test solution Pilot will not light. No spark at pilot burner. Check if pilot can be lit by a match. Check that the wire is connected to the push button ignitor. PILOT Check if the push button ignitor needs tightening. BURNER Replace the wire if the wire insulation is broken or frayed.
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Page 42: Troubleshooting (Electronic - Gdig3 / Gdix3)
DEXEN EI troubleshooting (electronic - GDIG3 / GDIX3) WARNING • Always light the pilot whether for the fi rst time or if the gas supply has run out, with the glass door open or removed. ODS - MILLIVOLT • Turn off gas and electrical power before servicing the appliance. •... - Page 43 troubleshooting (electronic - GDIG3 / GDIX3) symptom problem test solution Pilot will not light. Makes Wiring: short, loose, or damaged Verify the thermocouple/sensor is clean and the wiring is undamaged. noise with no spark at connections Verify the interrupter block is not damaged or too tight. Verify connections from pilot assembly are tight;...
- Page 44 symptom problem test solution Wire connector pins are bent. Straighten pins. Motor is turning, Receiver batteries low. Replace batteries. Valve wiring is damaged. Replace valve. troubleshooting (electronic - GDIG3 / GDIX3) frequent beeping occurs. symptom problem test solution Lights or blower Control module switch in Verify ON/OFF switch is in the “I”...
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Page 45: Warranty
Napoleon neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over- fi ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.