Remote Control; Troubleshooting Guide; Error Messages - Sony STR-DE897 Operating Instructions Manual

Remote control

The remote does not function.
• Point the remote at the remote sensor
receiver.
• Remove any obstacles in the path between the
remote and the receiver.
• Replace all the batteries in the remote with new
ones, if they are weak.
• Check if the command modes of the receiver and
the remote is the same. If the command mode of
the receiver and the remote is different, you
cannot operate the receiver with the remote. To
switch the command mode of the receiver, press
?/1 to turn off the power. Then, press ?/1 while
pressing ENTER. Each time you press ?/1, the
command mode switches between "COM MODE
AV2" and "COM MODE AV1". (The initial
setting is "COM MODE AV2".)
• Make sure you select the correct input on the
remote.
• To activate the buttons with orange printing, press
ALT first before pressing the buttons.
• Before you use the V/v/B/b button for receiver
operation, press MAIN MENU. To operate other
components, press TOP MENU/GUIDE or AV
MENU after pressing the input button.

Error messages

If there is a malfunction, the display shows a
message. You can check the condition of the
receiver by the message. Refer to the following
table to solve the problem.
DECODE ERROR
Appears when the signal which the receiver cannot
decode (ex. DTS-CD) is input when "DEC. PRI.
XXXX" is set to "DEC. PRI. PCM". Set to "DEC.
PRI. AUTO".
PROTECTOR
Irregular current is output from the speakers. The
receiver will automatically turn off after a few
seconds. Check the speaker connection and turn on
the power again. If this problem persists, turn off the
receiver and consult your nearest Sony dealer.
If you are unable to remedy the
problem using the

troubleshooting guide

on the
Clearing the receiver's memory may remedy the
problem (page 17). However, note that all
memorized settings will be reset to their factory
settings and you will have to readjust all settings
on the receiver.
If the problem persist
Consult your nearest Sony dealer.
Reference sections for clearing
the receiver's memory
To clear
All memorized settings
Customized sound fields
See
page 17
page 36
57 GB