Service; Service; Airstream Limited Warranty Excludes; Normal Wear - Airstream Tommy Bahama Interstate Nineteen 2020 Owner's Manual

Airstream Limited Warranty Excludes

Normal Wear

Items such as curtains, upholstery, floor coverings,
and window, door, and vent seals will show wear or
may even wear out within the 3-year warranty period,
depending upon the amount of usage, weather, and
atmospheric conditions�

Accident

We strongly urge our dealers and customers to inspect
the touring coach upon receipt of delivery for any
damage caused by accident while being delivered to
the dealer, or while it is on the dealer's lot� Damage
of this nature becomes the dealer or customer's
responsibility upon acceptance of delivery, unless
Airstream is notified and the person making the
delivery verifies the damage. Glass breakage, whether
obviously struck or mysterious, is always accidental
and covered by most insurance policies�

Abuse

Lack of customer care and/or improper maintenance
will result in early failure for which Airstream cannot be
held responsible�

Exposure

Deterioration by sunlight is possible to such items as
tires, curtains or upholstery� Steel or metal surfaces are
subject to the elements, causing rust and corrosion that
is normal and beyond the control and responsibility of
Airstream�

Overload

Overload Damage due to loading beyond capacity
or to cause improper balance is not covered by the
Airstream Limited Warranty� The Airstream Touring
Coach is engineered to properly handle any normal
load� There are limits to the amount of load that can
be safely transported depending upon speed and road
conditions� If these limits have been exceeded, the
Airstream Limited Warranty will not cover resulting
damage� For additional information on the load
capacity of your touring coach, consult your Sprinter
and Airstream Owner's Manuals or gross vehicle
weight rating plate�

Chemical Gassing

Chemical gassing is not a "Defect" in your recreational
vehicle and is not covered by the Limited Warranty�
Please follow the recommendations in this manual to
address this concern�
2020 Tommy Bahama Interstate Nineteen
General Information

Sprinter Van

Airstream, Inc� does not accept any responsibility
in connection with any of its touring coach's for the
Sprinter Van or its components� The Sprinter Van
and its components are covered by Mercedes-Benz
Warranties as explained by Sprinter literature provided�
Your Sprinter Van and its components are pre-checked
by its manufacturer before delivery to Airstream� All
service to the Sprinter Van and its components must
be performed by Mercedes-Benz Sprinter designated
service points according to the manufacturer's warranty
and service policies� The literature provided with each
touring coach gives important information concerning
its warranty coverage, maintenance, and operation�
The Airstream Interstate Nineteen Owner's Manual
may provide additional information and tips on the use
of the van as a touring coach, however, no information,
in whole or in part, in any Airstream manual should be
interpreted as advice or directions to disregard or void
the Warnings, Cautions, Notices, or other information
contained in the Sprinter's manuals�
Your Mercedes-Benz Sprinter Van Operator's and
Warranty Manuals contain important cautions,
warnings, operational, and warranty information on
the Sprinter and its components. All information
in the Sprinter manual should be reviewed and
followed for your safety.

Service

Before leaving the factory, every vital part of the touring
coach is tested for performance� Each test is signed
and certified by an inspector. After the touring coach
arrives on your dealer's lot, all vital parts and systems
are again tested� When you take delivery of your new
touring coach, you will receive a complete check out�
At that time, a specified list of performance checks on
your touring coach equipment will be conducted, and
any deficiencies you have experienced since taking
delivery will be corrected�
Please contact your dealer if your touring coach needs
service� Major service under your Airstream Limited
Warranty is available through our nationwide network
of Airstream Dealer Service Centers� An up-to-date
list of Dealer Service Centers will be sent to you with
an Owner's Survey shortly after your touring coach is
delivered� Our website, www�Airstream�com also has a
dealer locator on it� This list is current as of the date of
this publication�
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