Before Calling A Service Agent; Warranty - Hoshizaki KMD-201AA Instruction Manual

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[2] Scoop
1) Either mix 3 litres of water with 11 ml of 5.25% sodium hypochlorite
solution in a suitable container, or the recommended Hoshizaki
sanitiser as directed.
2) Soak the scoop in the solution for more than 3 minutes. Rinse
thoroughly, and shake to remove surplus liquid.
Note: Using a cloth to dry may re-contaminate.
[3] Storage Bin Interior Cleaning/Sanitisation (Weekly)
1) Open the storage bin door, and remove all ice.
Note: Hoshizaki recommends various types of storage bin for
the icemaker which vary in size and design. The following
instructions are therefore for general guidance only.
2) Wash the bin liner and door inner surface with a neutral non-abrasive
cleaner. Rinse thoroughly with a clean cloth and fresh water.
3) Either mix 5 litres of water with 18 ml of 5.25% sodium hypochlorite
solution in a suitable container or the recommended Hoshizaki
sanitiser as directed.
4) Soak a clean sponge or cloth with the solution, and wipe the bin liner
and door inner surface.
5) Rinse thoroughly with fresh water and a clean cloth to wipe off the
solution. Close the bin door.
Note: Some solutions may cause damage to the bin liner surfaces or
corrosion on the metal parts. Always rinse the sanitiser unless
directed otherwise by Hoshizaki guidelines.
[4] Air Filter
Plastic mesh air filters remove dirt or dust from the air, and keep the
condenser from getting clogged. If the filters get clogged, the icemaker's
performance will be reduced. Remove and clean the air filters at least
twice per month:
1) Remove the air filter.
Note: Do not put your hand inside the machine compartment.
2) Clean the air filter by using a vacuum cleaner. When severely clogged,
use warm water and a neutral cleaner to wash the air filter.
3) Rinse and dry the air filter thoroughly, and place it in position.
[5] Icemaking Water System
To keep the icemaker hygienic, periodic cleaning of the icemaking water
system is recommended. Always ask a trained service person to clean
the water system.
Note: 1. The washing switch on the control box is intended for use by
service personnel only.
2. During normal icemaking operation, keep the washing switch
in the "ICE" position.

2. BEFORE CALLING A SERVICE AGENT

WARNING
Do not damage the refrigerant circuit.
If the icemaker does not work properly or does not work at all, before
calling for service, check that:
* The power is supplied to the unit.
* The control switch is in the "ICE" position.
* The water is turned on.
* The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service
agent.
No. of Beeps
(every 3 sec.)
1
High Evaporator Temp. (temperature > 53°C)
Check for harvest problem (stuck HGV or relay), hot
water entering the unit, or shorted thermistor.
To reset:
Press reset switch while overheat thermistor detects
temp below 51°C.
2
Harvest Backup Timer (harvest > 20min. for two
cycles in a row)
Check for open thermistor, HGV not opening, TXV
leaking by, low charge, inefficient Comp, or WRV
leaking by.
To reset:
Press reset switch.
3
Freeze timer (freeze > specified setting for two cycles
in a row)
Check for a float switch stuck closed (up), WV
leaking by, HGV leaking by, PM not pumping, TXV
not feeding properly, low charge, or inefficient
Comp.
6
Low voltage (184V± or less)
To reset:
Supply voltage exceed 194V for 5 sec
7
High voltage (294V± or more)
To reset:
Supply voltage falls 270V for 3 sec
Legend: Comp–compressor; HGV–hot gas valve; WV–water valve;
WRV–water regulating valve; PM–pump motor; TXV–thermostatic
expansion valve

3. WARRANTY

Hoshizaki warrants to the original owner/user that all Hoshizaki branded
products shall be free of defects in material and/or workmanship for the
duration of the "warranty period". The warranty shall be effective for two
years from the date of installation.
Hoshizaki's liability under the terms of the warranty are limited and
shall exclude routine servicing, cleaning, essential maintenance and/or
repairs occasioned by misuse and installations not in accordance with
Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer
or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency,
please contact your dealer/supplier, or the nearest Hoshizaki Service
office:
Hoshizaki Lancer
TEL: +61 8 8268 1388
FAX: +61 8 8268 1978
info@hoshizaki.com.au
http://www.hoshizaki.com.au
To register your product for warranty with Hoshizaki visit
http://www.hoshizaki.com.au/warranty-registration
or scan the QR code.
6
Type of Alarm

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