Mercedes-Benz HERMES 2.0 Manual page 6

CPM-QE/ RCM
Remote Diagnostics:
•
Run internal scripts for diagnosis of other components in the car and sent back diagnosis results to the Daimler
backend.
Remote Door Lock/Unlock:
•
Lock/Unlock door via customer app and backend.
Flash Lights Sound Horn:
•
Flash Lights Sound Horn via customer app and backend.
POI/Route Download:
•
Sent POI/Route via customer app and backend.
Freetext (with URL/Phone#):
•
Sent Freetext via backend. Only possible for call centers.
Geofencing:
•
Notification of customer of geofence violations. Setup is done via customer homepage or app.
Speed Alert:
•
Notification of customer of speed violations. Setup is done via customer homepage or app.
Remote Update:
•
HERMES can update itself via OMA-DM
Vehicle Remote Start (only US):
•
HERMES can start the engine with a special workflow initiated by backend or customer app.
Auxiliary Heating:
•
HERMES can enable Auxiliary Heating via ATP
Preconditioning (Electric Vehicle)
•
HERMES can enable Preconditioning via ATP
Departure Time and Charge Optimization (Electric Vehicle)
•
HERMES can set Departure time and other EV settings via ATP
DataCollector, RCS:
•
For several telematic features CAN signals are needed by the backend to show a status or check the state of
different conditions. The DataCollector collects the signals based on enabled features and sents them to the
backend (Remote Customer Support) on time or signal based triggers.
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Manual Hermes
2018-05-30 16:03:00
Regulatory Compliance Management
page 6 of 18