Sony DPP-FP85 Operating Instructions Manual page 75

Symptom Check
The printer driver • Is there an anti-virus
cannot be
installed.
• Did you log on using an
The printer does
not respond to the
printing order
from the PC.
An image is • Are you using an application
printed with
borders even if I
select
"Borderless."
Print quantity
specified in the
"Pages Per Sheet"
in the "Layout" tab
of the "Sony DPP-
FP85/FP95
Properties" dialog
box does not
match the actual
print quantity and
printed results.
Colors of the
printed image
from a PC are
different from
those printed from
a memory card.
program or other program
running on the system?
Administrator user account?
—
software other than Picture
Motion Browser?
—
—
Cause/Solutions
c If there is an anti-virus program or other
program running on the system, exit it and
then start installing the driver.
c To install the driver, log onto Windows
using an Administrator user account.
c If there is no trouble displayed on the
Windows desktop, check the printer's
LCD screen.
If the printer shows trouble, do the
following:
1. Turn off the 1 (on/standby) button of
the printer.
2. Disconnect the power cable, wait for 5
to 10 seconds, and then connect the
cable again.
3. Restart your computer.
If these do not solve the problem, consult
with your Sony dealer or service facilities.
c When using an application other than the
Picture Motion Browser, an image might
be printed with borders even if you select
borderless print.
When you can set border/borderless with
an application, set an image to be printed
fully in the print range even if it is printed
over the range.
c Depending on the application you use, the
print quantity setting of the application
you use may have priority over the setting
specified in the printer driver dialog box.
c Since the process in printing an image
from a memory card differs that in
printing from a PC, the colors may not be
exactly identical.
Continued
GB
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