Panasonic KX-HNC810 Information And Troubleshooting Manual
Home monitoring camera
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Also See for KX-HNC810:
- User manual (156 pages) ,
- Quick start manual (2 pages) ,
- Information and troubleshooting manual (16 pages)
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Table of Contents
Troubleshooting
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Summary of Contents for Panasonic KX-HNC810
- Page 1 Information and Troubleshooting Guide Home Monitoring Camera HomeHawk SHELF KX-HNC810 Model No� Thank you for purchasing a Panasonic product� Please read this document before using the unit and save it for future reference� PNQX8829ZA_M1_ITG_(en)_0208_ver100.pdf 1 2019/02/08 19:44:17...
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Page 2: Table Of Contents
How do I access the User's Guide? ������������������������������� 3 Part names and functions ����������������������������������������������� 4 How do I mount the camera on a wall?����������������������� 4 Resetting the camera ������������������������������������������������������ 5 About this system �������������������������������������������������������������� 7 Privacy and rights of portrait ������������������������������������������ 7 Security cautions���������������������������������������������������������������... -
Page 3: How Do I Access The User's Guide
]� ]� Start the app and then tap � Note: • You can also access the User’s Guide at the web page listed below� https://panasonic.net/cns/pcc/support/homehawk/manual/ • Microsoft ® Windows ® Internet Explorer ® 8 and earlier versions are not supported�... -
Page 4: Part Names And Functions
art names and functions Front ow do I mount the camera on a wall? Drive two screws (not supplied) into the Rear cover wall‚ and then mount the unit as shown� Brightness sensor 31 mm inches) Lens LED indicator Screws Privacy mode button Prevents others from •... -
Page 5: Resetting The Camera
Back esetting the camera Use this procedure if you have trouble setting up the camera� RESET button Plug in the camera� • Wait for about 1 minute until the Speaker camera beeps� SETUP button Using an object with a thin tip‚ press and RESET hold button on the back of the... - Page 6 LED indicator Status • No power • LED indicator is turned off Yellow‚ lit Not registered to your wireless router (usually for initial setup) or signal level is good Green‚ blinking quickly Camera is searching for your wireless router Green‚ lit Registration successfully completed or signal level is strong Red‚...
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Page 7: About This System
• Do not use the default password continuously� • Panasonic will not be held responsible in the Change it to your own setting and set new one event that property loss occurs while this system is periodically� Do not use passwords that could in operation�... -
Page 8: For Your Safety
• This product may be used in ways that violate has stopped emitting and contact us at http://shop.panasonic.com/support the privacy or publicity rights of others� You are responsible for the ways in which this product is • Unplug from power outlets and never touch the used�... -
Page 9: For Best Performance
5�745 GHz – 5�825 GHz no obstructions between this product and the wireless router� • Do not use the product in Healthcare facilities if – away from electronic appliances such as TVs‚ any regulations posted in the area instruct you radios‚... - Page 10 sources such as heaters‚ kitchen stoves‚ etc� electromagnetic waves or static electricity‚ data It should not be placed in rooms where the on the card could become corrupted or erased� temperature is less than 0 °C (32 °F) or greater Therefore we recommend backing up important than 40 °C (104 °F)�...
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Page 11: Fcc And Other Information
CC and other information try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna� This device complies with Part 15 of the FCC Rules� – Increase the separation between the equipment Operation is subject to the following two conditions: and receiver�... - Page 12 Graphical symbols for use on equipment and their https://panasonic.net/cns/pcc/support/homehawk descriptions At least three (3) years from delivery of this product‚ Panasonic Corporation will give to any third party Symbol Explanation who contacts us at the contact information provided Alternating current (A�C�) below‚...
- Page 13 • Wi-Fi ® ‚ WPA™‚ and WPA2™ are registered trademarks or trademarks of Wi-Fi Alliance ® � Notice for AVC patent portfolio license • All other trademarks identified herein are the THIS PRODUCT IS LICENSED UNDER THE AVC PATENT property of their respective owners�...
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Page 14: Specifications
pecifications Adjustable mounting angles: Vertical: facing forward - facing down‚ approx� +90° to -40° Standards: IEEE 802.11a/b/g/n Dimensions (height × width × depth): Approx� 140 mm Frequency range: 2�412 GHz – 2�462 GHz (channels × 50 mm × 64 mm (5 inches ×... -
Page 15: Troubleshooting (Initial Setup By Easy Setup)
roubleshooting (Initial setup by Easy Setup) What is WPS? WPS is a function of wireless routers that is used to easily connect wireless devices to wireless routers� A WPS button on a wireless router indicates that it has the WPS function� (Depending on the type of wireless router‚... - Page 16 Problem Cause Solution When initial setup The camera’s The DHCP function Confi rm that the wireless router’s DHCP settings are enabled� Refer to your wireless router’s is performed LED indicator is of your wireless manual� using a WPS blinking in red� router may be •...
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Page 17: Troubleshooting (Initial Setup By Manual Setup)
roubleshooting (Initial setup by Manual Setup) Problem Cause Solution When initial setup The camera’s The wireless network Enter the correct password for the wireless LED indicator is is performed password may be network� blinking in red� using Manual incorrect� • Unplug the camera and then plug it in again‚ Setup‚... - Page 18 Problem Cause Solution When initial setup The camera’s The “Isolation” Sometimes when the “Isolation” function is performed LED indicator is function on the is enabled‚ the camera will not be able to using Manual lit in blue� wireless router is communicate to your mobile device via the Setup‚...
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Page 19: Troubleshooting (Connection)
roubleshooting (Connection) Problem Cause Solution The LED indicator is The camera is out of range of your Confirm that your wireless router is powered on wireless router� and wired correctly‚ and then move the camera blinking in red� closer to your wireless router� I cannot connect You are using a public wireless Network traffic‚... -
Page 20: Troubleshooting (Sensors)
• The camera’s sensor features are not designed to be used in situations that require high reliability� We do not recommend use of the sensor features in these situations� • Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s sensor features. Visual sensor to detect motion The camera can detect motion by recognizing changes in the areas that are visible to the camera�... - Page 21 such as when lights are turned on� • Detection becomes difficult when the image is dark. • You can adjust the sensitivity of the camera’s motion detection feature‚ and select which areas of the camera image are monitored for motion detection� For more information‚ access the User’s Guide (page 3)� Temperature sensor The sensor is triggered when the set temperature range is exceeded�...
- Page 22 Can I check motion detection with the visual sensor? HomeHawk Settings Camera Settings ]� Start the app and then tap � select the camera to be tested� Mobile Device Volume • is displayed only for Android devices� PNQX8829ZA_M1_ITG_(en)_0208_ver100.pdf 22 2019/02/08 19:44:18...
- Page 23 Detection Detection Test ]� → d� Move to an area within the camera’s viewable area� While moving near the camera‚ use your mobile device to observe where you are in the viewable area when the camera’s motion detection features are triggered� Note the areas of the viewable area where movement is detected‚...
- Page 24 Problem Cause Solution The visual sensor is The camera’s motion detection Reduce the sensitivity of the visual sensor� For more triggered too easily� features are too sensitive� information‚ access the User’s Guide (page 3)� The camera’s detection area is You can adjust the area detectable by the visual too large�...
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Page 25: Warranty
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,... - Page 26 otes PNQX8829ZA_M1_ITG_(en)_0208_ver100.pdf 26 2019/02/08 19:44:18...
- Page 27 otes PNQX8829ZA_M1_ITG_(en)_0208_ver100.pdf 27 2019/02/08 19:44:18...
- Page 28 Troubleshooting section. If your product is not working properly. . . Visit our Web site: http://shop.panasonic.com/support • FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty�...