Additional Information; Troubleshooting; Self-Diagnosis Function; Trouble Symptoms And Remedies - Sony WEGA KE 42M1 Operating Instructions Manual

Additional
Information

Troubleshooting

Self-diagnosis function

The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the 1 (Power on/
Stand by) LED on the front panel will flash repeatedly
in red. Writing down the duration of flashes and
interval between flashes helps you inform qualified
Sony personnel of the TV's condition.

Trouble symptoms and remedies

Problem
No picture.
Cannot receive any channels.
Cannot receive upper
channels (UHF) when using
an antenna.
TV is locked to one channel.
Cannot receive any channels
when using cable TV.
Cannot receive or select
channels.
The TV turns off
automatically.
(The TV enters the standby
mode.)
Some video sources do not
appear.
1 (Power on/
Stand by) LED
(flashing in red)
Possible remedies
• Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
• Press PIC OFF on the remote control so that the
• Set "Cable" to "Off" in the
• Perform Auto Program to add receivable channels that are not presently in the TV's
memory (page 35).
• Perform Auto Program to add receivable channels that are not presently in the TV's
memory (page 35).
• Check your Channel Fix setting (page 37).
• Perform Auto Program to add receivable channels that are not presently in the TV's
memory (page 35).
• Make sure "Cable" in the
• Perform Auto Program to add receivable channels that are not presently in the TV's
memory (page 35).
• Check that the Sleep timer is activated (page 75).
• Check the connection between the optional video equipment and the TV.
• Press the Input Select buttons on the remote control (page 52).
• When you connect video equipment to both the VIDEO and the S VIDEO input jacks, make sure
"Auto YC" in the (Setup) menu is set to "On" to view the S VIDEO input (page 23).
1
Measure how long the 1 (Power on/Stand by)
LED flashes and stops flashing.
For example, the LED flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
2
Press 1 (Power) on the TV to turn it off, and
disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).
(Picture off) LED goes off.
(Channel) menu (page 36).
(Channel) menu is set to "On" (page 36).
(Continued)
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