Troubleshooting - Sony Wega Trinitron KV-27FS13 Operating Instructions Manual

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
Poor or no
picture, good
sound
Good picture,
no sound
No color
No signal
Dotted lines or
stripes
Double images
or ghosts
Cannot receive
higher number
channels (UHF)
when using an
antenna
Make sure the power cord is plugged in.


If red light is flashing on the front of your TV for more


than a few minutes, disconnect and reconnect the
power cord to restore the TV. If the problem continues,
call your local service center.
Check the TV/VIDEO settings: when watching TV, set


to TV; when watching video equipment, set to VIDEO
(page 15).
Make sure the batteries have been inserted correctly


into the remote control (page 2).
Try another channel, it could be station trouble.


Adjust Picture in the Video menu (page 23).


Adjust Brightness in the Video menu (page 23).


Check the antenna and/or cable connections (page 3).


Press so that MUTING disappears from the


screen (page 15).
Check your Audio settings. Your TV may be set to


Auto-SAP (page 25).
Adjust Color in the Video menu (page 23).


Check the Cable setting in the Channel Setup menu


(page 26).
Check the antenna and/or cable connections (page 3).


Make sure the channel selected is currently


broadcasting.
Adjust the antenna.


Move the TV away from other electronic equipment.


Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Check your outdoor antenna or call your cable service


provider.
Make sure Cable is set to OFF in the Channel Setup


menu (page 26).
Perform Auto Program to add channels that are not


presently in the memory (page 17).
Other Information
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